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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

2 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
12 bars/lounges, 2 swim-up bars, 3 poolside bars
Aerial view
Inspira Junior Suite Ocean Front | Beach/ocean view
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    15 min walk
  • Playa Mujeres Golf Club
    17 min walk
  • Punta Sam Ferry Terminal
    5 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    82 min drive

Room options

View all photos for Inspira Rooftop Suite

View from room

Inspira Rooftop Suite

  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

  • 63 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

View from room

Junior Suite Ocean View - 2 Double

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - King

View from room

Junior Suite Ocean View - King

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King

Inspira Corner Suite - King

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - 2 Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite - 2 Double

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Beach/ocean view

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

View from room

Inspira Junior Suite Swim Out - King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

View from room

Inspira Junior Suite Swim Out -2 Double

  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Private spa tub

Inspira Master Suite Ocean Front

  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Beach/ocean view

Inspira Junior Suite Swim Out Ocean View King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - 2 Double

  • 59 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Wheelchair Accessible Junior Suite

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the area

Punta Sam

With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. .This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.

What's nearby

  • Mujeres Beach - 15 min walk
  • Playa Mujeres Golf Club - 17 min walk
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 88 min drive
  • Dolphin Discovery - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Hideaway Bar At Dreams Playa Mujeres - ‬4 min drive
  • ‪The Sand Bar - ‬4 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NUUP SPA has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Mercado 19, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is included.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 14 restaurants and 2 coffee shops
  • 2 swim-up bars, 3 poolside bars and 12 bars/lounges
  • 24-hour room service

Restaurants on site

  • Mercado 19
  • Limón y sal
  • El Suspiro
  • Takeshi
  • Cilento

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Art gallery
  • Evening entertainment
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Shopping
  • Steam room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (21115 square feet of space)
  • Coworking spaces
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held shower head
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 320 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.72 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number AVH161104JQ0

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 853 out of 1073 reviews" "
Rating 8 - Good. 108 out of 1073 reviews" "
Rating 6 - Okay. 55 out of 1073 reviews" "
Rating 4 - Poor. 26 out of 1073 reviews" "
Rating 2 - Terrible. 31 out of 1073 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 5 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and excellent service! Will be returning!
Stayed 4 nights in Sep 2024

10/10 Excellent

arabella

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alelier is still a relatively new property and still feels new. The staff were outstanding. We've been to quite a few all inclusive/resorts and I'd put their staff at or near the top. It truly makes the experience special when you are made to feel comfortable. We stayed in an Inspira swim out suite and very much enjoyed it. The roof top pool was the best perk for us. The butler service was quite attentive and helpful. The food was quite good. We aren't overly picky and easily found something we enjoyed at all the restaurants. They had a live rock band one night, and another where they had a dance party where you'd wear headphones to hear the music. Ordinarily I'd say that wouldn't be something we'd enjoy but we went with it and had a blast. We were celebrating an anniversary so decided to splurge a bit beyond what we'd normally spend and we had zero complaints and would do it again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. My girlfriend and I were extremely impressed by the staff and facilities. We have discussed returning. Highly recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!!!!!!!!! My husband got food poisoning from them our 2nd to last night and they took no initiative to make it right-only to say they aren’t doctors and they have had no other complaints. Well we asked for the doctor to come to our room and guess what he said it was- food poisoning!!! Then we had to pay for the medicine/treatment. My husband spent the last day of our babymoon stuck in bed not eating, drinking. Couldn’t take advantage of the resort at all. On our way out after speaking with guest services you would think they would want to make it right-NOPE. They did nothing to make it right and once again didn’t take any accountability or even say SORRY this happened to you. I have been to Mexico 8 times and stayed at many other resorts and have never had any issues. We are absolutely NOT coming back after the way they treated us. What an immense disappointment!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Maggie

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At ATELIER Playa Mujeres, we enjoyed a week-long stay with dinners at Cala Di Luna (Mediterranean), Los Abrazos Steakhouse, Takeshi, El Suspiro, and Cilento (our fave). Our experience surpassed common concerns about all-inclusive resorts, with outstanding food, drinks, and service. Pls ask about private dining options at Cilento and ask for Arturo & Octavio. This adults-only resort (16 years) is perfect for a couples' retreat. Our room was spacious, clean, and comfortable, with great 24-hour room service. Marcela at housekeeping kept our clean and stocked! The gym was clean and spacious, and we look forward to returning with our 18 yr old daughter.
Stayed 7 nights in Aug 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presedential service and amazing food. Room was out of this world !
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelica, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

raechel

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best vacation we’ve ever had. The resort was better than the reviews and pictures online. We already have our second and third trip to Atelier planned.
Stayed 4 nights in Aug 2024

10/10 Excellent

Krishnaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Esteban

Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food are amazing. The resort and rooms are extremely clean and housekeeping did an excellent job with the rooms.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ernan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Edgardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place HIGHLY recommended
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Beautiful property would definitely go back
Stayed 4 nights in Sep 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food was absolutely amazing! I am so ready to go back !!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

gladys

Travelled with family
Liked: Cleanliness
The stuff is not very acomodated , the food is not good
Stayed 3 nights in Sep 2024

10/10 Excellent

Amrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and beautiful . You will not be disappointed .
Stayed 4 nights in Sep 2024

10/10 Excellent

Diana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! High end attention and restaurants! Great place to relax and enjoy!
Stayed 4 nights in Aug 2024

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024