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Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

5.0 star property

Photo gallery for Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Privileged Grand Family Suite & SwimUp
5 restaurants, Asian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach

Explore the area

Map
Lote 006, MZA 002, SM 006, Punta Sam, Zona Costera, Zona Continental, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪6 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • North Beach
    ‪91 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp

  • Resort view
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Privileged Grand Family Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Deluxe

  • Resort view
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Privileged Grand Family Suite Superior

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Superior

  • Resort view
  • 58 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Superior Ocean View

Minibar, in-room safe, desk, laptop workspace

Superior Ocean View

  • Ocean view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite Superior

Family Suite Superior

Family Suite Superior

  • Resort view
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privileged Romance Deluxe & SwimUp

Privileged Romance Deluxe & SwimUp | View from room

Privileged Romance Deluxe & SwimUp

  • Resort view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Single

Minibar, in-room safe, desk, laptop workspace

Superior Suite Single

  • Resort view
  • 47 sq m
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Resort view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Privileged Suite & SwimUp

View from room

Privileged Suite & SwimUp

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite

Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • Resort view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite Terrace

Privileged Suite Terrace

Privileged Suite Terrace

  • Resort view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, (364)
The price is AU$804
for 1 room
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About the area

Costa Mujeres

Located in Costa Mujeres, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. .This all-inclusive property is 9.3 mi (14.9 km) from North Beach and 16 mi (25.8 km) from Cancun Convention Center.

What's nearby

  • Playa Mujeres Golf Club - 6 min drive - 4.0 km
  • Mujeres Beach - 8 min drive - 5.7 km
  • Isla Mujeres Ferry Terminal - 85 min drive - 14.6 km
  • North Beach - 91 min drive - 15.0 km
  • Dolphin Discovery - 91 min drive - 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Isla Blanca - ‬4 min drive
  • ‪So Cal Gourmet Food Emporium - ‬8 min walk
  • ‪Flavors - ‬8 min walk
  • ‪Mar - ‬8 min walk
  • ‪Braza Grill - ‬8 min walk

About this property

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers 496 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 496 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Gran Caribe, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 7 bars/lounges, 2 beach bars, and 2 swim-up bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gran Caribe - Onsite buffet restaurant.
Tao Cat - This theme restaurant specializes in Asian cuisine. Open select days.
Siwichi - This theme restaurant specializes in vegetarian cuisine. Open select days.
Adelita - Onsite theme restaurant. Open select days.
BLoved - Onsite restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • BLoved
  • Gran Caribe
  • Siwichi
  • Tao Cat

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 736 out of 1380 reviews
Rating 8 - Good. 318 out of 1380 reviews
Rating 6 - Okay. 163 out of 1380 reviews
Rating 4 - Poor. 88 out of 1380 reviews
Rating 2 - Terrible. 75 out of 1380 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Howard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at the Catalonia. Dining was great with mains at the buffet complimented by dining experiences at the themed restaurants. See lots of reviews about difficulties getting reservations of which was Easily solved by understanding the booking system cycle and making reservations early in that cycle Beach -While we had a few windy days of which was great for fun in the waves with my kids the beach was fantastic and well maintained . The resident bar was well serviced and beautifully situated as well (we had the privileged option) Would have been nice to have the ocean sports (kayaks, paddle boards etc) a little better communicated as to their availability etc but that’s small stuff. Staff customer service cleanliness Etc - this is where the Catalonia shines with very friendly staff who go above and beyond to try to please and we really appreciated their efforts. Our room was always maintained top notch , and immaculate. Service as mentioned as great although at times there seemed to be not enough staff for service , particular at bar after theatre ended . Theatre and entertainment - was super fun ! Highly recommend this resort to families ! Thanks Catalonia
Stayed 7 nights in Dec 2024

2/10 Terrible

Kevin

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service
Not worth the price. Bug infestation in our rooms. Unfriendly staff. Difficult to accommodate restaurant reservations with our big group. Will not return nor recommend.
Stayed 5 nights in Jan 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
The sheets, curtain and floor had stains within the bedroom. There was some little things that were annoying like the bathroom sinks too forever to drain. The staff was really nice, but I've had better experiences at other resorts in MX. At dinner one night, they gave me USED chopsticks! When we told the staff member, they just brushed it off. No alcohol in the drinks, unless you ask for extra. The property is nice, and I think they have a lot of potential. But their hospitality training needs some attention.
Stayed 6 nights in Dec 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and very nice employees
Stayed 5 nights in Dec 2024

6/10 Okay

Nikolai, Brossard

Stayed 9 nights in Dec 2024

4/10 Poor

John

Stayed 4 nights in Dec 2024

6/10 Okay

derek

Stayed 11 nights in Dec 2024

2/10 Terrible

Noushin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This is nothing close to a 5star resort. There are no proper shades in the beach area. Beach area was not clean at all. We dined at three restaurants all of them were terrible and we ended up at the buffet every time. Worst one being the Mexican Restaurant! The buffet food was always the same. The pools were cold and always empty although it was sold out. The entertainment area was placed right in front of the lobby. Some of the rooms smelled horrible, specially in building one. Although the rooms looked ok, and the furniture looked fine, this resort has serious management issues. Do not waste your time and money at this resort.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Family of 10 people loved the resort
The resort was beautiful with clean beaches. Everyone is very friendly. There are areas that could do with an upgrade. The rooms above the grill can get Smokey and loud. However they are very good at accommodating new rooms if asked. The coffee at the buffet is cold. It is very tough to get reservations at the restaurants but the buffet has excellent food and makes up for that. The spa is great and they have lots of activities throughout the day. Their cocktails are yummy. We were a big family with 10 people of ages 9 months to 68 years. They were great about accommodating our big party by giving us rooms close by and tables together at the buffet.
Stayed 4 nights in Dec 2024

10/10 Excellent

NADYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Chanda

Travelled with family
Liked: Cleanliness
Catalonia Grand Costa Mujeres All Suites & Spas Pros: The room and the resort was exceptionally clean. I was even amazed how well they kept the bathrooms on 5th Avenue in the resort. The maid service was always pleasant and friendly. The staff outside that get your luggage and rides was also pleasant and friendly. The staff at the buffet, and other dining areas was also pleasant and friendly. When you first arrive the staff at the front desk will greet you with a drink. I like that the wrist band was the key opener to your room. The scenery was absolutely beautiful. You also get 24 hr room service & they have free meals on the room service menu (but limited). Cons: There is a man who work at the front desk who is very rude. Before I arrived at this resort, I tried to reach out to resort to see if they could modify my room. The msn who answered the phone was unfriendly, rude, and kept hanging the phone up in my ear. It’s not to many men who work the front counter so it should be easy to find out who he is. I also had issues with the ceiling in my bathroom in which the water was leaking from the shower head and the ceiling was coming down. The nightlight on the wall was coming apart so I called for someone to fix it. The man at the lobby front desk was very rude on the phone, but he sent someone to fix it. The maintenance man was very pleasant and friendly. The food was not great at all at any of the dining areas I went to. The same meal everyday, everyplace you ate at.
Stayed 7 nights in Dec 2024

10/10 Excellent

Marco

Stayed 5 nights in Sep 2024

10/10 Excellent

Basel

Travelled with partner
Liked: Amenities
Amazing resort
Stayed 5 nights in Dec 2024

4/10 Poor

Keyvan

Stayed 4 nights in Dec 2024

10/10 Excellent

Aylton

Stayed 4 nights in Dec 2024

6/10 Okay

Dusko, 0000000000

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Sarbjit

Stayed 5 nights in Dec 2024

8/10 Good

AHMED ABDULKAREM MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Edvin I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything wasngreat except Adelita restaurant, the food was hirrible we walked out
Stayed 7 nights in Dec 2024

10/10 Excellent

Alize

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was really nice and the food was good and lots of events and the bartenders are really good Vincente and Javier and johnthan and the restraunts are good too
Stayed 4 nights in Dec 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. Would definitely recommend. Some restaurants are better than others but overall great.
Stayed 5 nights in Dec 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time at Catalonia, we loveee it!
Stayed 3 nights in Nov 2024

6/10 Okay

Ligia Gomes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole entertainment team are Super. They are so energetic and fun. Creates the best vibes in the resort !! Lots of Restaurants options but were hard to book, most nights our dinner booking was after 8pm. House keeping could have been better, always had to ask for extra towels we had 3 people in the room and never enough towels. Very Disappointed on the Pay at Property amount I was charged. Booked thru Expedia and I have on my receipt Pay At Property CA$15.08 but when I got to the resort I was charged CA$50.48. ( very big difference on what I expected to pay in fees) Front desk was only to say Sorry and did not do anything at all to credit the charges on my credit card. Talk about false advertising, it say on the resort property details fees are MXN 31.12 per night no where does it mention per night & per person. Not impressed, Beware!!! All other resorts/hotels I have stayed at, the fees mentioned that I owe has always been what I needed to pay upon check in, not the case at Catalonia Grand Costa Mujeres Suites & Spa. They were not able nor willing to do anything other than push back to Expedia when they should fix the misleading error since it’s their resort fee. This has left a bad memory at this resort!!
Stayed 7 nights in Dec 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice, the food needs work. I’ll say the burger place was about the best thing we at there. Portions were not good. Especially at the hibachi restaurant it was enough rice for a small child. You could order extra white rice but it wouldn’t be fried. And it’s not really traditional hibachi. The resort is very quiet so if you’re looking to party or be out on the resort late nights this is a family resort so it’s not really catered towards night life fun couples. Overall service was good, and it was very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, great dining options and the staff was great! I will definitely come back and recommend
Stayed 4 nights in Dec 2024