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City Express Plus by Marriott Cancún Aeropuerto Riviera

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus by Marriott Cancún Aeropuerto Riviera

Outdoor pool
Property amenity
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Suite, 1 King Bed with Sofa bed

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Carr. Federal Cancun-Puerto Morelos, SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO, 77506
  • Xoximilco
    13 min walk
  • El Tinto Golf Course
    4 min drive
  • Moon Palace Golf Club
    5 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    10 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

City Express By Marriott Cancun Aeropuerto

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (261)
The price is AU$163
for 1 night
includes taxes & fees
8 Dec - 9 Dec
City Express By Marriott Cancun Aeropuerto

About the area

Cancun

With a stay at City Express Plus by Marriott Cancún Aeropuerto Riviera in Cancun, you'll be 5.9 mi (9.5 km) from Ventura Park Cancun and 10.3 mi (16.5 km) from Delfines Beach. .This hotel is 11.4 mi (18.3 km) from Puerto Morelos Town Square and 11.4 mi (18.4 km) from Maya Museum of Cancun.

What's nearby

  • Xoximilco - 13 min walk - 1.1 km
  • El Tinto Golf Course - 4 min drive - 2.9 km
  • Moon Palace Golf Club - 5 min drive - 2.1 km
  • Ventura Park Cancun - 10 min drive - 9.5 km
  • Riviera Cancun Golf Resort - 15 min drive - 11.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Grand Central Buffet - ‬7 min drive
  • ‪Momo teppanyaki Resturant - ‬8 min drive
  • ‪The Grill - ‬8 min drive

About this property

City Express Plus by Marriott Cancún Aeropuerto Riviera

Hotel with free breakfast, in the vicinity of Ventura Park Cancun
City Express Plus by Marriott Cancún Aeropuerto Riviera offers 120 accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
City Express Plus by Marriott Cancún Aeropuerto Riviera has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

City Express Plus Cancún Aeropuerto Riviera Hotel Cancun
City Express Plus Cancún Aeropuerto Riviera Hotel
City Express Plus Cancún Aeropuerto Riviera Cancun
City Express Cancún Aeropuert

City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 467 out of 1222 reviews" "
Rating 8 - Good. 262 out of 1222 reviews" "
Rating 6 - Okay. 168 out of 1222 reviews" "
Rating 4 - Poor. 136 out of 1222 reviews" "
Rating 2 - Terrible. 189 out of 1222 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

chikezie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very quiet and at a walkable distance to the shopping mall in the area. The environment is very beautiful and their staff are friendly. I recommend it for anyone who enjoys quietness during their vacation. You could book your event from a nearby Hotel called Avani hotel and the transportation will be provided for you to go and come back to the hotel. I enjoyed my stay here.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to an amazing new Mall
Stayed 1 night in Aug 2024

8/10 Good

JACOBO

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I and my grandsons enjoyed the pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Stayed 4 nights in Jul 2024

6/10 Okay

Erika

Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service
Not impressed
Old, dated, musty and moldy. I’ve stayed on the other side a few times, but the City Express Plus side seems more rundown. Breakfast included, but not the hot buffet breakfast items. Helpful to be informed of that BEFORE visiting the breakfast bar. Both sides of the hotel always REFUSE to let you check in even 15 minutes before 3 pm, that behavior seems unnecessary.
Stayed 1 night in Jul 2024

8/10 Good

Olufunmilayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just okay. Also have a sofa bed in the room that made traveling with kids more comfortable.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Benny

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jose R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mi primera impresión de este lugar fue positiva, Samantha en recepción nos hizo sentir en casa.
Stayed 1 night in Jul 2024

4/10 Poor

Alecia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my worse experiences the rooms smells really bad no TV no that worked I had rot change rooms a few times the breakfast that’s included we had pay extra if we wanted something hot otherwise all cold and some hard croissants or muffins
Stayed 4 nights in Jul 2024

4/10 Poor

Cintia

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Excelente servicio departe de todo el personal. Tuvimos que quedarnos por el huracán Beryl se aseguraron que tuviéramos comida para los 3 tiempos todos los huéspedes. Excelente equipo 🎉
Stayed 1 night in Jul 2024

10/10 Excellent

Berta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Teresa

Travelled with group
Disliked: Cleanliness, amenities
Mi cuarto cuando llegue 3staba todo sucio eran las 2 amm hice check in y todo sucio
Stayed 1 night in Jun 2024

8/10 Good

Nguyen Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Maria Teresa

Business traveller, Travelled with partner
Liked: Amenities
It id close to the airport, staff really friendly. Room nice and convenient. Halls floors need maintenance. There were some repairs going on the lobby and was terribly noise. Other than that, was ok. I would stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

yluminada

Stayed 1 night in Jun 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Staff spoke very little English. Led to some confusion with the free transportation shuttle. Restaurant staff was not very attentive. Had to have front desk find someone that worked there. Sky bar was closed.
Stayed 1 night in May 2024

10/10 Excellent

Puneet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Mar 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024