Arco Maya

2.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arco Maya

Pool
Lobby
Standard Room, 2 Queen Beds
Bar (on property)
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, QROO, 77509
  • Las Palapas Park
    8 min walk
  • Plaza 28
    8 min walk
  • Mercado 23
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About the area

Cancun

With a stay at Arco Maya in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza 28 and Plaza Las Americas. .This hostel is 8.6 mi (13.8 km) from La Isla Shopping Mall and 3 mi (4.8 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Las Palapas Park - 8 min walk
  • Plaza 28 - 8 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Ultramar Ferry Puerto Juárez - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Pescaditos - ‬3 min walk
  • ‪Comida Mexicana, Mariscos y Más - ‬5 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Bao Vegan - ‬5 min walk
  • ‪100% Natural - ‬5 min walk

About this property

Arco Maya

Hostel with free parking, a short walk to Plaza 28
Arco Maya offers 17 air-conditioned accommodations with ceiling fans. Satellite television is provided.

Bathrooms include showers. This Cancun hostel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 17 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room.
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Arcade/games room
  • Swimming pool

Family friendly

  • Arcade/games room

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

More

  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Maya
Arco Maya Cancun
Capital O Arco Maya
Arco Maya Guesthouse
Hostal Arco Maya Hostel
Arco Maya Guesthouse Cancun

Arco Maya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Martin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
Stayed 1 night in Feb 2020

2/10 Terrible

Maohnri

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Me cambiaron de hotel
Nos cambiaron de hotel a Hotel Farallón In, instalaciones pésimas, muy pequeño, no tienen protocolos de salubridad no me gusto para nada no estancia ahí
Stayed 2 nights in Dec 2020

2/10 Terrible

Ma. Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuve estadía el hotel desde hace meses está cerr
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
Stayed 1 night in Mar 2020

8/10 Good

Maribel

Liked: Cleanliness
El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten eine Tolle Zeit.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019