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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
Property entrance
Exterior
Sky View Suite Rooftop With Outdoor Jacuzzi
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    7 min drive
  • Punta Sam Ferry Terminal
    8 min drive
  • Mujeres Beach
    8 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    85 min drive

Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Costa Mujeres

With a stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach, within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 7.9 mi (12.8 km) from Ultramar Ferry Puerto Juárez and 9.1 mi (14.6 km) from Isla Mujeres Ferry Terminal.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 4.0 km
  • Mujeres Beach - 8 min drive - 5.7 km
  • Isla Mujeres Ferry Terminal - 85 min drive - 14.7 km
  • North Beach - 91 min drive - 15.0 km
  • Dolphin Discovery - 91 min drive - 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪Isla Blanca - ‬4 min drive
  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Flavors - ‬9 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬7 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor swimming pools
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 2 spa tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Flavors
  • Mar House
  • Kabuki
  • Bistro
  • Don Jaume

Things to do

  • 12 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (8123 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2235 out of 3168 reviews" "
Rating 8 - Good. 489 out of 3168 reviews" "
Rating 6 - Okay. 252 out of 3168 reviews" "
Rating 4 - Poor. 105 out of 3168 reviews" "
Rating 2 - Terrible. 87 out of 3168 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Angela, New York

Travelled with partner
Disliked: Staff & service, amenities
The food was fresh but not many choices and staff extremely unpleasant and not knowledgeable enough to answer questions
Stayed 5 nights in Aug 2024

10/10 Excellent

Timofiy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area and very nice and fun resort
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't regret staying at the Majestic Elegance!
Amazing all inclusive! The staff were professional and responded to all of our requests quickly. The restaurants were great and the food was very good. The swim out suite was the highlight of our stay at Majestic. We will definitely go back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Asha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great!
Stayed 4 nights in Aug 2024

8/10 Good

Letta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this resort. Staff was amazing and special shoutout goes to my butler that was phenomenal (Edwardo) !!! Food and drinks could be better it was just okay. It you stay at Majestic please see the piano player in the lobby every day at 4pm. He is a wonderful musician.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Deonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Vanessa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overall amazing stay. The resort does not have one main large impressive pool . There are several small pools, which at first was disappointing but we soon found the adult only infinity pool that although small, did not disappoint. Victor and Misael were outstanding and treated us like royalty. Drinks were tasty but watered down. My husband was disappointed that they did not offer popular beers like coronas and Heinekens at all bars. Only at the main bar under the lobby and maybe the piano bar .Premium liquor you can only get at two bars, and they don’t open till 6pm. Asian restaurant was fabulous service and food wise . Steak house was not outstanding. Food was ok and the service felt rushed .Unfortunately we did not try the Italian or Mexican for dinner . Breakfast buffet at the main buffet was outstanding . Lots of great fresh options. Towels, linens, beds, pillows, all amazing! The only disappointing part I think can be improved, is they do not offer pool and beach side food service . There is one burger and hot dog shack in the middle of the resort, but I did miss being able to order lunch sea side or pool side . They only serve drinks at the pool and beach bars. You had to get dressed, leave the pool and beach area to have lunch or a snack. Food was not allowed to be removed or “take out “ at any restaurant . It was dine in or room service . Other than that everything was perfect!Had we been able to order lunch pool side id give this resort 100 stars!
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha Oliveira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have visited many all-inclusive resorts, but the staff here truly stood out. They were incredibly welcoming and provided excellent service. We traveled with a senior family member, which wasn’t always convenient, but the staff consistently went out of their way to assist us. From the cleaning maids to the restaurant hostesses, guest services, and pool and beach attendants—everyone was a joy. A special shoutout to our incredible butler, Chris, who went above and beyond to ensure our happiness. He handled everything from reservations to helping with grandma's wheelchair, always with a smile and a positive attitude. Jose Garcia, our pool butler, was also amazing, taking care of us the entire time. We were thrilled with our oceanview room upgrade, which was ready upon our early arrival. The food and drinks were better than most resorts, and while the pools were smaller, the beach made up for it. Entertainment could improve, especially at night, but we enjoyed the silent party. Overall, we had a wonderful time and will definitely return, largely because of the exceptional staff who made us feel so welcome!
Stayed 6 nights in Aug 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great resort. The staff, the cleanliness, the amenities, the food, the pools and the beach were magnificent. This is a top of the line resort, not too big, not too small, with the best staff ever. We can't wait to return. Talked to people that have been to other resorts in Cancun and everyone said this is by far the best. I agree.
Stayed 5 nights in Aug 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Sophia Germain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall rating is 4/5 because service was not consistently good.. wait staff nice and accommodating only half the time if you are tipping well.
Stayed 8 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, Great hospitality
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch. Very courteous and respectful. Highly recommended
Stayed 9 nights in Aug 2024

10/10 Excellent

Kodee Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 amazing vacation! Would definitely come back! The staff; the food, everything was great!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations. We will be back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Everything was good. The service was really good.
Stayed 5 nights in Aug 2024

10/10 Excellent

kristers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great bar, Benny was the best. Entertainment all day long.
Stayed 7 nights in Aug 2024

8/10 Good

kelly

Liked: Amenities
While I wish I could give 5 stars, my experience did not live up to the expectation and reviews I read before traveling. I never met my butler once. As a solo traveler, I was looking forward to this service. I received an auto text each afternoon about 3 pm saying “good morning” and a list of the daily activities. Unacceptable. The other services all around the resort were excellent, and food was good if not great in most restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Darin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is absolutely beautiful! If we hadn't stayed in a swim up suite, we wouldn't have been happy with the main pool. It's small and blocked from the beach by a huge wall (see pics). Food was very good but not outstanding. Service was hit or miss. Adrian on the beach service was amazing and very attentive. Pool bartender by our suite was flat out rude and not helpful at all. Beach is beautiful! Overall we were very happy and would consider going back.
Stayed 4 nights in Aug 2024

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall it was very good
Stayed 5 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tete our butler was great at setting up dinner reservations and showing us the property, Eduardo was the best bartender ever, Leo at the Bistro’s recommendations made for a phenomenal dinner and Alejandro at Taco Loco gave us wonderful service and show in make delicious Mayan coffee.
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved the Room...!! Big Balcony with Jacuzzi and very good view of the Sea and the Pool.
Stayed 6 nights in Aug 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024