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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Lobby
On the beach, white sand, sun-loungers, beach umbrellas
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • North Beach
    ‪91 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools

SLS Playa Mujeres – ALL Inclusive Collection

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (254)
The price is AU$1,675
for 1 room
includes taxes & fees
28 Mar - 29 Mar
SLS Playa Mujeres – ALL Inclusive Collection

About the area

Costa Mujeres

With a stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach, within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 9.1 mi (14.6 km) from Isla Mujeres Ferry Terminal and 9.3 mi (15 km) from North Beach.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 4.0 km
  • Mujeres Beach - 8 min drive - 5.7 km
  • Isla Mujeres Ferry Terminal - 85 min drive - 14.7 km
  • North Beach - 91 min drive - 15.0 km
  • Dolphin Discovery - 91 min drive - 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪Isla Blanca - ‬4 min drive
  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Flavors - ‬9 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬7 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 2 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Flavors
  • Mar House
  • Kabuki
  • Bistro
  • Don Jaume

Things to do

  • 12 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (8123 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2292 out of 3234 reviews
Rating 8 - Good. 489 out of 3234 reviews
Rating 6 - Okay. 255 out of 3234 reviews
Rating 4 - Poor. 105 out of 3234 reviews
Rating 2 - Terrible. 93 out of 3234 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great! No major issues to complain about. My favorite restaurants were the Italian, steakhouse, and japanese (habachi). Drinks were good and service was excellent. Rooms were very nice and so was the beach. Would love if these resorts could heat the pools during the colder months of the year, but I realize that would be very costly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at an all-inclusive resort, I am normally a cruiser. I picked this property based on reviews saying how quiet it was there and they were correct. This property was very quiet and relaxing. The beach was gorgeous and well kept. If you are looking for a party type atmosphere this is NOT the resort for you. If you are looking for a relaxing romantic getaway this is it. In 4 days I think there were close to 10 weddings there. This property is about 45 minutes to an hour from the airport...and worth it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend stayed here for 6 nights and overall our stay was really nice. The staff was amazing and made our stay 100x better. Carlos was the bartender for the main lobby bar and he never failed to provide great service and drinks! Jose was the poolside server by the infinity pool and he was also very attentive and provided great service! Eduardo, our butler, made sure our questions were answered and updated us with daily activities. He even went out of his own way to find us a last minute reservation for the Hibachi, which was sooo good! The activities entertainment, including Ariel and Jaime, were also amazing! Overall, I would say this resort had one of the better drink and food options I’ve had!
Stayed 6 nights in Dec 2024

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

vlad

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean which felt serene. Atmosphere was amazing. Staff were very attentive and kind.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marquise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay at this property. The staff was amazing. The food was great. The resort is beautiful, and they also provide you with premium liquor.
Stayed 4 nights in Nov 2024

10/10 Excellent

HYOUNGSEOK, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great and staffs are all very kind and friendly. We had a really good time staying at Majestic Elegance!
Stayed 7 nights in Dec 2024

10/10 Excellent

Andy

Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the oceanfront property. Resort is very clean and beautiful.
Stayed 6 nights in Dec 2024

10/10 Excellent

Shamsha

Liked: Cleanliness, staff & service
Amazing butler service by Katia. Very attentive, professional and helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all inclusive! 5-Star chefs and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana, Horizon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty, staff very attentive and friendly. Food is very delicious. Have been in Cancun more than 20 times, I would come back to this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

florencio

Stayed 4 nights in Nov 2024

10/10 Excellent

MICHAEL

Stayed 6 nights in Nov 2024

10/10 Excellent

Stephen, Centennial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the people are nice, and the beach is second to none! We'll be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

8/10 Good

Iuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing resort
If you are looking for place to stay in Cancun, this is the perfect All Inclusive resort. The employees are all phenomenal! The resort is beautiful. The water is the most amazing blue I have ever seen. Everything was perfect. The only disappointment was the food, but some of it was decent.
Stayed 6 nights in Nov 2024

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel , I’ve stayed at a lot of all inclusives and this is definitely top 3. Room was nice , we had the swim up and it was cleaned every morning , our butler was amazing . Definitely coming back this year !
Stayed 3 nights in Nov 2024

10/10 Excellent

Snejana, anoka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, good services , excellent food, about the beach: it’s really nice but not enough beach chairs .
Stayed 7 nights in Nov 2024

2/10 Terrible

Kirstin

Stayed 4 nights in Nov 2024

10/10 Excellent

TIM HWAYEON

Travelled with partner
Liked: Staff & service, property conditions & facilities
Receptionist needs to improve their communication skill and attitude. But some of them are really nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Herena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024