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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Property entrance
On the beach, white sand, sun-loungers, beach umbrellas
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Punta Sam Ferry Terminal
    ‪8 min drive‬
  • Mujeres Beach
    ‪8 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪85 min drive‬

Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SLS Playa Mujeres – ALL Inclusive Collection

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, (177)
The price is AU$1,892
for 1 room
includes taxes & fees
8 Mar - 9 Mar
SLS Playa Mujeres – ALL Inclusive Collection

About the area

Costa Mujeres

With a stay at Majestic Elegance Costa Mujeres – All Inclusive in Costa Mujeres, you'll be on the beach, within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 9.3 mi (15 km) from North Beach and 7.9 mi (12.8 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 85 min drive
  • North Beach - 91 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪Isla Blanca - ‬4 min drive
  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Flavors - ‬9 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬7 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 570 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 2 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Flavors, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 6 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Costa Mujeres? This property has 8123 square feet (755 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Flavors
  • Mar House
  • Kabuki
  • Bistro
  • Don Jaume

Things to do

  • 12 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (8123 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2295 out of 3239 reviews
Rating 8 - Good. 490 out of 3239 reviews
Rating 6 - Okay. 256 out of 3239 reviews
Rating 4 - Poor. 106 out of 3239 reviews
Rating 2 - Terrible. 92 out of 3239 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mahogany Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a Perfect Getaway! Our stay at Majestic Elegance Costa Mujeres was nothing short of incredible. From the moment we arrived, we were treated like royalty by the entire staff, and the level of service was impeccable. A special shout-out to our butler, Aaron, who went above and beyond to ensure our trip was flawless. His attention to detail and genuine care made our vacation unforgettable! Our dining experience was outstanding. As visitors with dietary restrictions (vegan), we are so grateful for the chefs and restaurant staff who consistently checked in with us about any allergies or dietary needs. They accommodated our vegan diet perfectly, and the food was absolutely delicious at every restaurant. The property itself is stunning—immaculately maintained and truly luxurious. Our rooftop pool room was breathtaking, offering the perfect blend of comfort and elegance. We spent hours soaking in the views and enjoying the peacefulness of the private pool—it was absolutely worth every penny! The beach was absolutely pristine, with plenty of loungers and beds available, making it easy to relax and enjoy the serene surroundings. The nightly entertainment was top-notch and added so much excitement to our evenings. We were also lucky enough to celebrate the 5-year anniversary of the resort during our stay, which made the trip even more special. Every staff member we encountered was warm, friendly, and eager to make our experience exceptional. We could not have felt more welcome
Stayed 5 nights in Nov 2024

10/10 Excellent

Preslava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well kept. Even a couple days as it rained, the staff was making sure to clean up the water right away. Very good experience, the cleanliness was super appreciated. In addition, the beach was so clean we couldn’t believe it. The water was crystal clear. Felt like such a private experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the concierge service on the club side, your room gets clean everyday and they turn down your room every night. Michelle made my reservation and gave me the info on the hotel everyday we were there the mini bar is excepcional and you actually have real liquor bottles in your room no airline size bottles.
Stayed 4 nights in Nov 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Merveille

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was incredibly beautiful, the staff were friendly, welcoming, professional and respectful; the restaurants were very good and all the property was so clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for those with allergies or coeliac. Highly recommend - team were very friendly and beach was lovely!
Stayed 8 nights in Nov 2024

10/10 Excellent

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! Plenty of dining options. The Entertainment Staff were friendly and engaging! All the staff were friendly and professional, they even tried learning ASL for our deaf friends! We will definitely return! There was something for everyone here!
Stayed 7 nights in Nov 2024

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any of you planning to visit Cancun / Mexico, should consider Majestic Elegance Costa Mujeres as a first choice. So many reasons I give this ⭐️⭐️⭐️⭐️⭐️ review, narrowed down to the way we were greeted and welcomed upon our arrival, until the last second of us checking out. The whole resort and staff made us feel very valuable, we were treated like family by every employee we ran into. Excellent customer service!!! A special thanks to the great service and best beef cuts at Don Jaume steak house, a special thanks to their staff, especially our man Willy!! Willy, is such an incredible-smart person, I am in the retail business for an internationally well know 100 years brand and excellent customer service is our culture that I found it in him. Special ⭐️⭐️⭐️⭐️⭐️ to him. Thanks again for the wonderful experience. Guaranteed, you will see us again and again. Satisfied customer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Sarah

Stayed 4 nights in Oct 2024

10/10 Excellent

Tatyana, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

karina

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellent!
Stayed 9 nights in Nov 2024

10/10 Excellent

Dayron, Weston

Stayed 6 nights in Aug 2024

10/10 Excellent

Kristen Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was kept extremely clean, rooms were fantastic and beach was wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!
Stayed 4 nights in Nov 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay in staff was extremely friendly and helpfull, will definitely be returning to this resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Remigijus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for wedding
Stayed 7 nights in Oct 2024

10/10 Excellent

Armando

Stayed 3 nights in Oct 2024

8/10 Good

Carlos, DALLAS

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Tiana

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Liviu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Entertainment was not the best. Drinks were just okay, I’ve seen better. Barman at the main bar just bellow the lobby was not a happy dude every day, would expect much happier vibes from the bar. Nothing special throughout except for the rooms, the rooms were the best I’ve seen yet.
Stayed 5 nights in Oct 2024

6/10 Okay

Anastasia

Travelled with group
Disliked: Cleanliness, staff & service
N/a
Stayed 6 nights in Oct 2024

10/10 Excellent

Pavlina

Travelled with family
Our stay at Majestic was absolutely wonderful! Staff was gracious, helpful and very tentative (Victor and Ian from Tiki bar were amazing!) can’t wait to come back!
Stayed 3 nights in Nov 2024