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Room type Options Nightly price Book
Superior Honeymoon Suite - King Size Bed
45 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Superior Family Suite Garden View - Kids & Teens Free
90 square metres
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free
90 square metres
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
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Superior Junior Suite Golf Course - Kids & Teens Free
38 square metres
1 King Bed
Room sleeps 2 guests
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Superior Deluxe Ocean View - Kids & Teens Free
Room with view
45 square metres
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Swim Up Suite Garden View - Kids & Teens Free
45 square metres
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Room with view
90 square metres
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Deluxe Garden View - Kids & Teens Free
45 square metres
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Governor One Bedroom Suite Ocean View - King Size Bed
Room with view
90 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury property on the beach, with 7 outdoor swimming pools

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Laundry facilities
Grocery/convenience store

Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.

Make yourself at home in one of the 2036 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 11 bars/lounges or 9 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All non-motorised water sports included
  • All land activities, recreational facilities and equipment included
  • Kayaking included
  • 24-hour room service
  • Fitness facilities included
  • Volleyball included
  • Football included
  • Miniature golf included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Bartending classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Access to on-site clubs included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • On-site entertainment and activities included
  • Tennis not included
  • Kids club included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 2036
  • Number of floors - 3
  • Number of buildings/towers - 16
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Marina on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Airport transport
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 16
  • Free reception
  • Golf course on site
  • Tennis on site
  • Waterslide
  • Number of outdoor pools - 7
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 11
  • Number of swim-up bars - 9
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Karaoke
  • Games
  • Baby/toddler toys
  • Table tennis
  • Table football
  • Water dispenser
  • Lockers available
  • Concerts/live shows
  • Evening entertainment
  • Pro shop
  • Clubhouse
  • Private picnics
  • Designer stores on site
  • Proposal/romance packages available
  • Banquet hall
  • Living plant wall
  • Eco-friendly cleaning products used
  • Uncovered parking
  • Uncovered parking
  • Golf cart
  • Outdoor entertainment area
  • Outdoor furniture
  • Children's games
  • Children's toys
  • Free beach club on-site
  • Bicycle parking available
  • Lifeguard on site
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Water-efficient toilets only
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 7
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Portuguese
  • Russian

Parking

Free self parking , Free valet parking

Room Amenities

Moon Palace Cancun - All Inclusive offers 2036 air-conditioned accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Memory foam mattress
  • TV size 55
  • TV size (measurement) inch
  • Private spa tub
  • Free long-distance calls
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 3
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Wardrobe
  • Toothbrush and toothpaste available
  • Private spa tub (indoor)
  • Desk chair
  • Meal delivery service available
  • Travel cot
  • WiFi speed - 50+ Mbps
  • Energy-saving switches
  • Smooth flooring in room

Where to Eat

A complimentary manager's reception is offered each day.

Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.

Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Basketball on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Beach volleyball on site
  • Beach yoga on site
  • Boat tours nearby
  • Motor boating nearby
  • Health or beauty spa nearby
  • Jet skiing nearby
  • Water sports equipment

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 36
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 3

Contactless check-in is not available

Contactless check-out is not available

Cashless transactions are available

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Moon Palace Golf Resort All Inclusive
  • Moon Palace Golf Resort All Inclusive Cancun
  • Moon Palace Resort All Inclusive
  • Moon Palace Golf Cancun
  • Moon Palace Cancún All Inclusive All-inclusive property Cancun
  • Moon Palace Cancún All Inclusive Cancun

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Awards & Affiliations

  • EarthCheck
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