With a stay at Tsai Hotel and Residences in Cebu (Lahug), you'll be within a 5-minute drive of Waterfront Cebu City Casino and Ayala Center. .This hotel is 1.9 mi (3 km) from SM City Cebu and 2.7 mi (4.4 km) from Colon Street.
What's nearby
Ayala Malls Central Bloc - 15 min walk - 1.3 km
Waterfront Cebu City Casino - 15 min walk - 1.3 km
Ayala Center - 4 min drive - 2.4 km
SM City Cebu - 4 min drive - 3.1 km
Cebu Taoist Temple - 6 min drive - 4.7 km
Getting around
Mactan - Cebu Intl. Airport (CEB) - 34 min drive
Restaurants
McDonald's - 3 min walk
The Ching Palace - 3 min walk
G-Spot - 4 min walk
Dessert Factory -SSY Business Center - 2 min walk
Fung's Noodle House - 2 min walk
About this property
Tsai Hotel and Residences
Hotel with 2 restaurants, near Waterfront Cebu City Casino
Tsai Hotel and Residences offers 70 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies. 40-inch LED televisions come with cable channels. Bathrooms include showers and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 70 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Grab a bite at Tazza cafe & Patisserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Tazza cafe & Patisserie - This coffee shop serves breakfast, lunch, and dinner.
Burrow unlimited chicken - This bistro serves brunch and dinner. Open select days.
24-hour room service is available.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
2 restaurants and 2 coffee shops
24-hour room service
Restaurants on site
Tazza cafe & Patisserie
Burrow unlimited chicken
Family friendly
Rollaway/extra beds (surcharge)
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Front entrance ramp
Step-free path to entrance
Tile flooring in room
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Rollaway/extra beds (surcharge)
Bathroom
Bidet
Free toiletries
Hairdryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
40-inch LED TV
TV channels
Food and drink
Electric kettle
Free bottled water
Free tea bags/instant coffee
More
Desk
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000 per night
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: PHP 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: PHP 1000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Tsai Hotel Cebu
Tsai Hotel
Tsai Cebu
Tsai Hotel and Residences Cebu
Tsai Hotel and Residences Hotel
Tsai Hotel and Residences Hotel Cebu
Tsai Hotel and Residences Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
DAVID
Stayed 1 night in May 2024
6/10 Okay
Marya
Travelled with family
6 May 2024
Little disappointed with loud construction sounds.
Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
The Pictures are completely misleading.
Maintenance is terrible; as an example: Aircon has no remote and canot be adjusted. There are no blankets or quilts available at all. The airconditioner is kept on Max Cold, so you can either shut it off and stop all airflow or leave it ON and freeze. Plumbing is inadequate; the shower is a trickle and the hot water barely works and is cold. The linen is threadbare. I could go on and on, but siffice it to let my actions speak for me as follows: I was booked for 4 nights. I stayed 1 night and checked out into another hotel.
anil
Stayed 3 nights in Jan 2023
10/10 Excellent
Tormod
27 Dec 2022
Tormod
Stayed 1 night in Dec 2022
6/10 Okay
Hapfy
Business traveller
14 Dec 2022
Liked: Cleanliness, staff & service
I hope there would be a hot and cold shower. The hot is not functioning in my room. It would be better if you have a hand shower.
Hotel was ok. They played strange music in entry.
Bed had no blanket and internet was terrible.
Charles
Stayed 4 nights in Aug 2022
10/10 Excellent
Lillibeth
Travelled with family
5 June 2022
Very good and I will comeback again.
Lillibeth
Stayed 18 nights in May 2022
6/10 Okay
Gary
Travelled with group
5 May 2022
Liked: Cleanliness
Disliked: Amenities
Poor internet was an issue. Need to check their drainage system. I booked a room for some friends. They told me the drainage was clogged up as they showered it would fill up with water.