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Mercure Chiang Mai

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Chiang Mai

Outdoor pool
Exterior
Deluxe Room, 2 Single Beds
Property grounds
Property grounds

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200
  • Chiang Mai Rajabhat University
    4 min walk
  • ข้าวราดแกง ชวนชิม
    1 min walk
  • Chiang Mai Bus Terminal 2
    5 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.)
    21 min drive

Room options

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Room

Dusit Princess Chiang Mai

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (19)
The price is AU$137
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Dusit Princess Chiang Mai

About the area

Chiang Mai

With a stay at Mercure Chiang Mai, you'll be centrally located in Chiang Mai, within a 5-minute drive of Tha Phae Gate and Nimman Road. .This hotel is 2.2 mi (3.6 km) from Chiang Mai Night Bazaar and 1.8 mi (2.9 km) from Warorot Market.

What's nearby

  • Chiang Mai Rajabhat University - 4 min walk
  • Nimman Road - 4 min drive
  • Warorot Market - 4 min drive
  • Tha Phae Gate - 5 min drive
  • Chiang Mai Night Bazaar - 6 min drive

Getting around

  • Chiang Mai Railway Station - 13 min drive
  • Chiang Mai Intl. Airport (CNX) - 21 min drive

Restaurants

  • ‪ข้าวราดแกง ชวนชิม - ‬1 min walk
  • ‪สลัดเทอเรส โชตนา - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ - ‬2 min walk
  • ‪The Hyde Hidden Music Bar - ‬2 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬2 min walk

About this property

Mercure Chiang Mai

Pet-friendly hotel with free parking connected to a shopping center in Chiang Mai
Mercure Chiang Mai offers 159 accommodations with complimentary bottled water and coffee/tea makers. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 159 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at Citrus, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chiang Mai? This hotel has 6889 square feet (640 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Citrus - This restaurant specializes in international cuisine.
Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.
24-hour room service is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Free off-site parking
  • Return airport shuttle (surcharge) from 6 AM to 6 PM
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 250 for adults and THB 125 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bike rentals
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6889 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 400 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 600.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 348 reviews" "
Rating 8 - Good. 166 out of 348 reviews" "
Rating 6 - Okay. 70 out of 348 reviews" "
Rating 4 - Poor. 16 out of 348 reviews" "
Rating 2 - Terrible. 12 out of 348 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Stayed 3 nights in Feb 2024

8/10 Good

Ong

Travelled with group
Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024

10/10 Excellent

alireza, Newmarket

Stayed 3 nights in Jan 2024

6/10 Okay

Praksha

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay here again
Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023

4/10 Poor

Zachary

10/10 Excellent

Thammanoon

Stayed 1 night in Jun 2022

8/10 Good

GORDON KEE KEONG

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

JAMJUREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Michael Peter

Travelled with partner
Liked: Cleanliness, staff & service
Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Stayed 2 nights in May 2022

10/10 Excellent

Henry

Stayed 6 nights in Apr 2022

10/10 Excellent

Henry David

Stayed 9 nights in Apr 2022

10/10 Excellent

Richard, Gosford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming staff every time we stay here.
Stayed 2 nights in Mar 2022

8/10 Good

Ulrich, Samut Prakan

Travelled with family
Liked: Cleanliness, staff & service
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Stayed 3 nights in Mar 2022

6/10 Okay

Richard, London UK

Travelled with partner, Travelled with group
Liked: Staff & service
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Stayed 3 nights in Feb 2020

10/10 Excellent

MercureChiangMa, Chiang Mia Thailand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help
Stayed 13 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest king size bed! Clean and good housekeeping service!
Stayed 6 nights in Nov 2019

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient hotel for sightseeing
The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, will come again
Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a the staff was amazing and SO helpful! Loved my stay there of 5 nights!
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel is next to TOPs supermarket and not far from old town area.
Stayed 2 nights in Aug 2019

6/10 Okay

gurdip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Service was good, as with most of Thailand. The hotel looked a little dated which doesn’t not help with the overall cleanliness and feel of the hotel. There were small ants around the room, which although was not a huge issue, was not ideal. The free shuttle to the night bazaar was a great touch as you are a little out of the way from the old town.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms spacious and staff very pleasant and friendly. Minimal in-room guest amenities, mini-bar in room not stocked and location a little far from city center and attractions.
Stayed 2 nights in Aug 2019