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Hotel Lucerna Ciudad Juarez

4.5 star property
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lucerna Ciudad Juarez

Outdoor pool
Outdoor pool
Front of property - evening/night
Lucerna Select, 2 Double Beds
Breakfast, lunch and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Hospital de la Mujer
    4 min walk
  • Plaza de las Americas
    8 min walk
  • Estadio 20 de Noviembre
    16 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    26 min drive

Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Ciudad Juárez

Hotel Lucerna Ciudad Juarez is centrally located in Ciudad Juárez, a 4-minute walk from Hospital de la Mujer and 8 minutes by foot from Plaza de las Americas. .This luxury hotel is 1 mi (1.6 km) from Jaime Canales Lira Stadium and 1.1 mi (1.8 km) from Estadio 20 de Noviembre.

What's nearby

  • Plaza de las Americas - 8 min walk - 0.7 km
  • Estadio 20 de Noviembre - 16 min walk - 1.4 km
  • Paso del Norte Cultural Center - 17 min walk - 1.5 km
  • Paso del Norte International Bridge - 6 min drive - 5.8 km
  • American Consulate - 9 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with a 24-hour fitness center and a 24-hour business center
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring iPod docking stations. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Acueducto, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: USD 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Acueducto

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • iPod dock
  • Premium channels
  • Satellite channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 564 out of 1004 reviews" "
Rating 8 - Good. 152 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 84 out of 1004 reviews" "
Rating 2 - Terrible. 92 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with group
Liked: Staff & service, room comfort
Juarez Visit
Staff was friendly at all times. Specially bar and food court personnel. the room entry key kept failing and had to be re-programmed. Shower and bathtub not in good shape. Bed was comfortable, but need to invest in pillows.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and respectful
Stayed 1 night in Aug 2024

8/10 Good

Luis

Travelled with group
Liked: Staff & service, room comfort
Juarez 8/13-8/17
Staff was friendly at all times. Specially bar and food court personnel. the room entry key kept failing and had to be re-programmed. Shower and bathtub not in good shape. Bed was comfortable, but need to invest in pillows.
Stayed 4 nights in Aug 2024

4/10 Poor

Gonzalo

Stayed 1 night in Jun 2024

4/10 Poor

Gonzalo

Travelled with family
Disliked: Cleanliness, staff & service
Súper sucio el hotel
El hotel huele súper mal , las alfombras súper sucias , Falta de mantenimiento en el cuarto .
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Aldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

8/10 Good

Dalilah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

enrique

Liked: Staff & service
pool need some more help need cleaner and price was to High is better from the fiesta
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Pool was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible hotel is very clean if you have something you need very fast to accommodate. Excellent hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. The ac could use improvement.
Stayed 1 night in Jul 2024

6/10 Okay

gilbert

Disliked: Staff & service
Its in a good area with easy access to restaurants and casino. I ordered a cople of beers but its very expensive plus they automatically charge you the tip for room service .
Stayed 1 night in Jul 2024

2/10 Terrible

Martha, Aurora

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need remodel, rapid decline from the last time I stayed at this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Good hotel in a good location. Could use some maintenance but a good place overall.
Stayed 1 night in Jun 2024

10/10 Excellent

Yoan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el trato amable servicial de toda la gente que presta servicio al hotel serviciales atentos amables gracias por eso
Stayed 3 nights in Jul 2024

8/10 Good

William

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024