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The Explorean Cozumel - All Inclusive

4.0 star property

Photo gallery for The Explorean Cozumel - All Inclusive

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Beach
Boating
1 bedroom, minibar, in-room safe, blackout curtains
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪19 min walk‬
  • Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Paradise Beach
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking (Casita)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Lobby

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking (Casita)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Lobby

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas

Fiesta Americana Cozumel All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (1002)
The price is AU$535
for 1 room
includes taxes & fees
6 May - 7 May
Fiesta Americana Cozumel All Inclusive

About the area

Cozumel

With a stay at The Explorean Cozumel - All Inclusive in Cozumel, you'll be by the ocean, just steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park. .This all-inclusive property is 4.5 mi (7.3 km) from Cha'an Ka'an Observatory of Cozumel and 13.4 mi (21.6 km) from Punta Sur Ecological Park.

What's nearby

  • Chankanaab National Park - 19 min walk - 1.6 km
  • Chankanaab Beach Adventure Park - 19 min walk - 1.7 km
  • Corona Beach - 3 min drive - 2.6 km
  • Paradise Beach - 8 min drive - 6.5 km
  • Mr. Sancho's Beach Club - 9 min drive - 7.6 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

All-inclusive property with a marina and a full-service spa
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A marina and complimentary bicycles are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 56 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Regional cuisine at Lool Kan, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This property has 1561 square feet (145 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
Lool Kan - Overlooking the pool, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lool Kan

Things to do

  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,561 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 77 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 570 reviews
Rating 8 - Good. 127 out of 570 reviews
Rating 6 - Okay. 46 out of 570 reviews
Rating 4 - Poor. 26 out of 570 reviews
Rating 2 - Terrible. 9 out of 570 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia, chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
Stayed 5 nights in Jan 2025

8/10 Good

Zita Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is a very small resort, which was nice. It is connected with the fiesta americana hotel so you get to use everything they have as well.. I was disappointed that there wasn't a layout map, given of the other hotel to know where to go for things. Disappointed that the restaurants weren't all available every night, but also we were told they were. So sad to plan for something, just to find out they weren't open. PERK was the excursions included with the Explorean, we were able to take in a snorkel trip, which was fun and had great guides.
Stayed 5 nights in Jan 2025

8/10 Good

Saeko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property that is beginning to age. We had a great time but a few of the amenities were not available and it was difficult to use coupons offered by the resort. Overall the excursion staff was great though and trips to snorkel and bike made it worthwhile.
Stayed 7 nights in Jan 2025

10/10 Excellent

david Espinosa

Liked: Amenities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Elaine Marion

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful spot! Just need to improve the food quality and hot water
Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy F

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and get away from the hustle and bustle. The Explorean does not have TVs in the room (part of the living experience) but has solid wi-fii- throughout the Exlorean and Fiesta Americana resourt areas. Hospitality, food and service were great - all with way from the reception team to the various restaurant experiences ( Asian, Italian, Mexican, Cevecheria, and quick order foods). Highly recommend this all inclusive resort. Also, include with the Explorean package were great daily activities (snorkeling, bike ride to a lagun, tequila tasting, visit to beach park with live seal show, buggy drives around the island, and shopping.
Stayed 6 nights in Dec 2024

6/10 Okay

Christi

Liked: Staff & service
Stayed 5 nights in Oct 2024

4/10 Poor

Kaela Marie

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were not warned about the pool being closed prior to our stay. The construction was very noisy and went on during our entire stay. Our group consisted of four couples and no one was notified. We also had to move to the main hotel one night due to weather. They refused to serve alcohol which was included with our stay. We ended up going into town where other places were serving. They kept telling us it was the authorities but when we talked to other people at different resorts they didn’t experience this.any of our excursions were cancelled because of the weather. They told us they would schedule something different but never did. When I spoke with management about our multiple issues they refused to refund or credit us to come back when their amenities were available. We spent most of our time stuck there in our room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It’s a beautiful hotel. The room was clean and surrounded by nature. Very friendly staff. The arranged trips were fun. The guides were friendly and knowledgeable.
Stayed 4 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Jungle view roomsfor privacy
Stayed 7 nights in Nov 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing I dislike is, they never mention the pools on both hotels were in construction, and they never mentioned that there is no parking lot for rental cars
Stayed 4 nights in Nov 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We had everything we needed for a nice relaxing vacation. Staff were willing to do whatever we asked with a smile.
Stayed 6 nights in Oct 2024

2/10 Terrible

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

John joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Staff is outstanding.
Stayed 6 nights in Jun 2024

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Normalmente no escribo reviews negativas, pero este hotel lo amerita y lo hago para evitarles el trago amargo a quien quiera visitarlo. Al salir del hotel la sensacion de que fuiste estafado tarda un tiempo en salir de tu cabeza. Primero al recibirte te comentan que la UNICA alberca del hotel está cerrada por remodelación. Se entiende que se necesita dar mantenimiento a las cosas, pero la gente viene a los hoteles a meterse a la alberca y si solo tienes una alberca en el hotel, lo más inteligente y sensato es mandar un correo y avisar para que el huesped sepa y tome su decision en ves de arruinar las vacaciones, nos notificaron eso en el check in. A las 8 am empieza la maquinaria con el ruido. La comida es buena, el servicio de los meseros bien, las recepcionistas con mucha falta de sentido común, nos hicieron pagar la primer noche a pesar de vender un hotel con alberca y no tenerla. No terminé mi estancia en el hotel, me tuve que cambiar. Nota : el hotel no tiene playa, necesitas cruzar una avenida y es mar con rocas , y los cuartos no tienen TV ni room service.
Stayed 4 nights in Sep 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Ronald John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Service great. Included excursions so fun! Food at their restaurant so good! Loved having access to the Fiesta Americana for other restaurants, beach beds, beach club, entertainment. The room for King bed was so nice! View of "jungle" So clean. Bright. Good Air. Basket of banana muffins, juice and coffee very nice touch. Mini fridge filled daily with water, drinks, milky ways and chips. There was an umbrella and safe. Never saw our cleaning staff but they were great! Bring bug spray. Loved this place!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Jocelyn A., San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family spent 6 nights at the Explorean and had a wonderful time. Staff were kind and helpful especially the manager, Jorge, the head cook, and our favorite tour guide, Julio. The excursions were really fun, especially snorkeling at El Cielo and Punta Sur. We loved the different food options- everything was delicious. We will definitely go back to the Explorean.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer, Greensboro

Stayed 4 nights in Mar 2024

10/10 Excellent

Belinda

Stayed 2 nights in Jul 2024

10/10 Excellent

Dorinda, SUGAR CREEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Lawrence, Mead

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place to stay. The staff are some of the friendliest, accommodating that we’ve ever come across. They excursions available daily and while we only took advantage of one it was worth it. That was a snorkeling trip and it was excellent. The one and only thing I didn’t care for was the Explorean pool. It’s situated really got in what I would call the rain forest and so it has a lot of organic debris in it. Given that it’s not a deal breaker because there’s a much bigger, better pool available at the Fiesta Americana. We got into a schedule of getting up, going to the pier and beach and snorkeling, eating at the beach club or grill then going to the pool. We are already planning on coming back in.
Stayed 6 nights in Jun 2024