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The Explorean Cozumel - All Inclusive

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Explorean Cozumel - All Inclusive

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Kayaking
Beach
Ecotours
Ecotours

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • All-inclusive

Explore the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Uvas Beach
    ‪7 min walk‬
  • Cozumel Butterfly & Botanical Gardens
    ‪8 min walk‬
  • Dolphin Discovery
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking (Casita)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Lobby

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking (Casita)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Lobby

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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for 1 room
includes taxes & fees
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About the area

Cozumel

With a stay at The Explorean Cozumel - All Inclusive in Cozumel, you'll be by the ocean, just steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park. .This all-inclusive property is 4.5 mi (7.3 km) from Cha'an Ka'an Observatory of Cozumel and 13.4 mi (21.6 km) from Punta Sur Ecological Park.

What's nearby

  • Dolphin Discovery - 16 min walk
  • Chankanaab National Park - 19 min walk
  • Chankanaab Beach Adventure Park - 19 min walk
  • Paradise Beach - 8 min drive
  • Mr. Sancho's Beach Club - 9 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

All-inclusive property with a marina and a full-service spa
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A marina and complimentary bicycles are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 56 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Regional cuisine at Lool Kan, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This property has 1561 square feet (145 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
Lool Kan - Overlooking the pool, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–noon
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Lool Kan

Things to do

  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1561 square feet)
  • A meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.87 per accommodation, per night
  • Sanitation services: USD 4 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

The Explorean Cozumel - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 320 out of 522 reviews" "
Rating 8 - Good. 121 out of 522 reviews" "
Rating 6 - Okay. 46 out of 522 reviews" "
Rating 4 - Poor. 26 out of 522 reviews" "
Rating 2 - Terrible. 9 out of 522 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We had everything we needed for a nice relaxing vacation. Staff were willing to do whatever we asked with a smile.
Stayed 6 nights in Oct 2024

2/10 Terrible

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

John joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Staff is outstanding.
Stayed 6 nights in Jun 2024

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Normalmente no escribo reviews negativas, pero este hotel lo amerita y lo hago para evitarles el trago amargo a quien quiera visitarlo. Al salir del hotel la sensacion de que fuiste estafado tarda un tiempo en salir de tu cabeza. Primero al recibirte te comentan que la UNICA alberca del hotel está cerrada por remodelación. Se entiende que se necesita dar mantenimiento a las cosas, pero la gente viene a los hoteles a meterse a la alberca y si solo tienes una alberca en el hotel, lo más inteligente y sensato es mandar un correo y avisar para que el huesped sepa y tome su decision en ves de arruinar las vacaciones, nos notificaron eso en el check in. A las 8 am empieza la maquinaria con el ruido. La comida es buena, el servicio de los meseros bien, las recepcionistas con mucha falta de sentido común, nos hicieron pagar la primer noche a pesar de vender un hotel con alberca y no tenerla. No terminé mi estancia en el hotel, me tuve que cambiar. Nota : el hotel no tiene playa, necesitas cruzar una avenida y es mar con rocas , y los cuartos no tienen TV ni room service.
Stayed 4 nights in Sep 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Ronald John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Service great. Included excursions so fun! Food at their restaurant so good! Loved having access to the Fiesta Americana for other restaurants, beach beds, beach club, entertainment. The room for King bed was so nice! View of "jungle" So clean. Bright. Good Air. Basket of banana muffins, juice and coffee very nice touch. Mini fridge filled daily with water, drinks, milky ways and chips. There was an umbrella and safe. Never saw our cleaning staff but they were great! Bring bug spray. Loved this place!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Jocelyn A., San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family spent 6 nights at the Explorean and had a wonderful time. Staff were kind and helpful especially the manager, Jorge, the head cook, and our favorite tour guide, Julio. The excursions were really fun, especially snorkeling at El Cielo and Punta Sur. We loved the different food options- everything was delicious. We will definitely go back to the Explorean.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer, Greensboro

Stayed 4 nights in Mar 2024

10/10 Excellent

Belinda

Stayed 2 nights in Jul 2024

10/10 Excellent

Dorinda, SUGAR CREEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Lawrence, Mead

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place to stay. The staff are some of the friendliest, accommodating that we’ve ever come across. They excursions available daily and while we only took advantage of one it was worth it. That was a snorkeling trip and it was excellent. The one and only thing I didn’t care for was the Explorean pool. It’s situated really got in what I would call the rain forest and so it has a lot of organic debris in it. Given that it’s not a deal breaker because there’s a much bigger, better pool available at the Fiesta Americana. We got into a schedule of getting up, going to the pier and beach and snorkeling, eating at the beach club or grill then going to the pool. We are already planning on coming back in.
Stayed 6 nights in Jun 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Edward, HICKORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Not far from downtown. Recommend taking snorkel gear. Water is beautiful and filled with lots of fish. You also dont have to pay for excursions. They come included if you stay at the explorean which is right behind main hotel. Everyday they do different excursions. Our guides were awesome as-well. Shouts out to Vega and Jassiel. Made us feel comfortable and safe.
Stayed 3 nights in May 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Collin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic. The room has a great view of the jungle within the property where you can see hummingbirds and swallows every morning. They bring coffee and banana bread to your door every morning. It’s partnered with the fiesta Americana so you get all the pools and amenities from that hotel too. The resort also has excursions set up for you every day that are included in the price of the stay, which is huge. The tour guides, Julio, Armando, and Nestor all were perfectly bilingual, hilarious, and made sure you were safe on every excursion. The property makes you feel like you’re on an episode of survivor. We will definitely be back.
Stayed 7 nights in May 2024

10/10 Excellent

Adrian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Good food, great people. Fun activities every day.
Stayed 7 nights in May 2024

10/10 Excellent

Tatyana, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very relaxing. The entire staff was amazing and made us feel welcomed. We were able to get picked up by the dive boat at the dock. The food was good quality and the drinks were made to order with top shelf liquor. The excursions was a nice bonus to staying there. Can't wait to go back!
Stayed 7 nights in May 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and location were perfect! The most valuable asset from The Explorean is its personnel!
Stayed 3 nights in May 2024

8/10 Good

David

Travelled with partner
The pools are missing a lot of tiles and could really use an update. The rest of the facility was great.
Stayed 7 nights in May 2024

10/10 Excellent

Cynthia, Longmont

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend & I had a wonderful stay at the Explorean. The jungle setting was beautiful & relaxing. All of the staff were outstanding. They were so welcoming & made our whole visit special. I was especially impressed with the activity team, Jassiel, Nestor, Julio, Armando, Edgar, Vega (along with Epi & Luis on the boats). They made every effort to see that we had a lot of fun. They got to know us & also shared stories of their own lives. We were there for 14 days & asked for a repeat of our favorite excursion, El Ceilo & they scheduled it 2 more times with visits to different parts of the reef. Breakfast & lunch were very nice at Explorean's restaurant, Lool Kan. We enjoyed dinner there, but would have liked more menu choices. It was great that meals & facilities at the Fiesta Americana were also included. The Asian restaurant had amazing food & excellent service. Our favorite place for breakfast was the beach club buffet. The hostess there, Alejandra, knew our name by the 2nd visit & where we liked to sit. My favorite were the delicious tacos Virginia made me every morning. Our favorite lunch spot was at La Cevicheria with savory seafood & an amazing view of the shimmering ocean. One night was special with a buffet dinner on the beach followed by a fire show. Most of the FA night shows were good, but the amplified music would have been much better at half volume. The room was simple, very clean, with ample big towels, comfortable bed & pillows & mini bar stocked daily.
Stayed 14 nights in Apr 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The VIP access had 2 rooms, 2 baths and very spacious. The bed was very comfortable. The view was excellent! Well worth the upgrade. The pools (all pools) should be fixed, tiles falling off, and large sections with holes making the facility appear run down.
Stayed 7 nights in Apr 2024

10/10 Excellent

Angelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They definitely need to upgrade the pools. Also bars dont open until 11 am. Needs to start at 9 am. Who doesnt want a mimosa with breakfast? The rooms also need a coffee pot. They deliver coffee at 7 am. We wake up at 5 am. No coffee until 6:30. It was peaceful and I enjoyed it. I would go again. They just need to make some minor changes. Except the pools. That is a major renovation. Tiles are falling off everywhere. The excursion staff was amazing. Julio is the best!
Stayed 6 nights in Apr 2024

6/10 Okay

Melanda

Stayed 4 nights in Apr 2024

8/10 Good

martin

Stayed 4 nights in Apr 2024