Canary Islands Ski Resorts

Maria @reception was my favourite, helpful friendly, she made time to speak to me. I valued E103, my nest for 5 left vely days. Having requested a quiet location, it was perfect. There was no apartment above me, in fact the complex is designed this way. Wished that I was able to participate in the outdoor yoga classes. Wanted to check out the library though time was too short. There was a helpful, cheerful bar tender from Calandria & I loved how she ensured my cava glass was filled to the brim! I liked the spacious interior of my apartment, cosy beds, plenty cutlery & hot water. There could have been more crockery & it would have been useful if condiments like salt & pepper were supplied.

Overall our stay was excellent and all the staff we interacted with in person were fabulous. There were two unfortunate points however. The first is that we did find service was generally quite slow across the board, with the exception of the M.B. restaurant The second, and more egregious, is although we had emailed to pre-book a transfer from the airport to the hotel, and recieved a reply by email stating they were 'happy to help'. Apparently they were unable to book the transfer, but sent no follow up to let us know. Thus, when we arrived at the airport there was no transfer waiting. When I called the front desk to enquire, I was blamed for not having made sure I'd received a confirmation email. Despite there being no mention of this in any of my emails with concierge when booking.

Lovely place

I had such a wonderful experience at this hotel! The location and views are truly beautiful, which made my stay even more enjoyable. The food on the property was fantastic, and I loved how close it was to exciting places like Siam Park, Jungle Park, and the beach. Being near the center of Los Cristianos meant there was always something to do. I also appreciated the peaceful evenings, which allowed me to relax and unwind. I can't recommend this hotel enough; I’m definitely looking forward to booking another stay soon!

Very good

Great view, modern and spacious room and great pool area. Hotel overall was really nice and close to the beach and supermarket. You can easily walk along the beach promenade to Maspalomas. We traveled with our baby and the hotel is super family friendly as well. Would Come here again :)