Boutique hotels Downtown Santa Cruz

Great location and we loved our room. Good view of the ocean and pier. We'll definitely book again.

Pay for your stay in the Expedia App! If you do not, you will be charged a higher rate when you check out of the hotel. The Expedia app will not show your original rate once you are overcharged! This is the first time this has occurred using Expedia. Spoke to Jon who said, " I doubt it!" when I explained what occurred. He was rude, condescending and raised his voice. Terrible customer service. The lady who checked me it was great! Decent hotel, nothing special. Stay somewhere else, lots of options!

The entire experience from the moment we pulled up was incredible. The Front Desk was incredibly helpful and very kind. They made it very easy to check in and we’re very accommodating with an early arrival. But I must say that Jacob, the valet extraordinaire, was probably our best individual experience that we could have asked for. He was smart, very respectful, knowledgeable, and was quick with everything. He was able to care more about our experience and you can tell how genuine he was with his smile and positive attitude. He’s an exceptional human being, and it needed to be singled out.

Great check in service, friendly and accommodating staff. Bed felt a little too broken in, so we didn’t sleep the best. Everything else was wonderful, though!

This trip was a family trip during our 2 children’s spring break!! The breakfast in the morning has great options for the entire family (cold and hot foods). The pool and gym are close to each other. The hotel has valet vehicle service, so we’d just left our van at hotel and enjoyed walking to the boardwalk twice, even our 12 year old daughter and 8 year old son, didn’t complain about the walk. Great Staff and service!! We’ll be back for sure!

Decor was great, very stylish hotel and all staff was nice. Pool and hot tub were hard to access as it’s rather small for the amount of rooms there. All chairs and loungers were claimed by 9:00 am. We ended up using the pool and hot tub from 9:15-10:00 pm since that was really the only time it wasn’t super crowded.