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Hotel Paradox, Autograph Collection

4.0 star property

Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Hypo-allergenic bedding, down duvets, in-room safe, desk
Bar (on property)
Fireplace
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
611 Ocean St, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Mystery Spot
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View | View from room

2 Queen Beds, Pool View

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for 1 King Bed

1 King Bed

1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds

2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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The price is AU$227
for 1 room
includes taxes & fees
7 May - 8 May
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About the area

Santa Cruz

In the heart of Santa Cruz, Hotel Paradox, Autograph Collection is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 2.3 mi (3.7 km) from Monterey Bay and 3.1 mi (4.9 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 3 min walk - 0.3 km
  • Pacific Avenue - 7 min walk - 0.6 km
  • Santa Cruz Beach Boardwalk - 19 min walk - 1.6 km
  • Santa Cruz Wharf - 3 min drive - 2.1 km
  • Mystery Spot - 8 min drive - 5.8 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Abbott Square Market - ‬7 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with a 24-hour fitness center, near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2020.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 170 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Solaire Restaurant + Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Santa Cruz? This hotel has 4934 square feet (458 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 28 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 2 nights in Jan 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, room comfort
The Paradox is a great place, but i left an item in the room and called everday for a week to inquire if it was found. It seemed impossible for anyone from Housekeeping or the front desk to actually get back to me. Left such a bad taste in my mouth.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

alyson

Liked: Staff & service
Disliked: Cleanliness

Ehh

I liked the hotel its self. However, there were blood stains in the bed sheets and our room smelled like mold and mildew. Like it hadnt been stayed in, in quite a long time. Make sure you remember parking is $28 a night as well. No free breakfast which would be fine if it werent for the bad condition of the rooms. The beds are very hard and lumpy. You have to call and request early check in the same day as your reservation and even then they will not give you straight direct confirmation of am exact time your room will be ready. 4pm check in time is too late. However, the staff and heated pool and hot tub were wonderful.
Stayed 1 night in Jan 2025

4/10 Poor

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing stay with poor customer service

My fiancé and I stayed at this hotel during a work event with a large group from SJFD, and it was our first getaway without the kids in months. Unfortunately, the experience fell short of expectations. After getting back from dinner, we discovered the shower drain was completely clogged, causing water to pool after just a couple of minutes of use. To make things worse, the shower handle was faulty, making it difficult to turn off. This made showering during our stay virtually impossible—definitely not the relaxing experience we were hoping for, especially considering the cost of the stay. When we mentioned these issues to the front desk staff at checkout, the response was disappointing. The woman we spoke to didn’t apologize or acknowledge the inconvenience and lacked basic empathy for the situation. For what we paid, we expected a much better experience and customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Italo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room are clean and modern looking. Beds are also amazing!
Stayed 1 night in Jan 2025

6/10 Okay

Don

Travelled with family
Trouble getting room cleaned and getting things we needed such as towels. Property was beautiful though and we would stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradox

Great little hotel in Santa Cruz. Awesome vibe and Pet friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The property has been recently remodeled. It was clean, well-appointed and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Davia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service
It was okay
Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Large hot tub & heated pool open during the winter! 10/10 recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marley

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and accommodating! Some of my group had pets and they welcomed them without problem and even provided pet treats. Would highly recommend this hotel!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s convenient and has nice amenities. very dog friendly! highly recommend.
Stayed 2 nights in Jan 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under-resourced kitchen, costly parking

Breakfast service was sorely understaffed and under-supplied. No fruit and no croissant sandwiches for the 4 nights we were there. Kids splashing around the hot tub day and night, through the adult only hours. The towels ran out and weren't refilled for hours. And WOW, parking costs almost $30/night. This isn't located on the beach or a population-dense neighborhood. It's a cheap cash-grab. Positives: Staff was friendly and helpful. The art throughout was really spectacular. It made us want to come back. Filtered water on most floors was awesome.
Stayed 4 nights in Jan 2025

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Stayed 3 nights in Dec 2024

6/10 Okay

Gerardo

Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome space.

My family of 4 stayed at Hotel Paradox last year and got our family together for some family time, this year. We rented 3 rooms, during this trip. The staff here are friendly and professional. Some things worth considering... Our rooms were not ready at check-in, and an ADA approved room, which was requested and confirmed days before, was not available upon arrival. This made check in difficult for our matriarch. We also had 3 rooms in 3 different floors, which was ridiculous but at least we got our steps in each time we were visiting each other. Still, we enjoyed our stay and love that pets are welcome. There were always poop bags available, too. TMI, but it's appreciated. We also love the amenities. The pool heater was not working during some of our stay, but it was fixed in the nick of time. We also appreciate the safe space the lobby provided for everyone during the New Years countdown. We had 3 generations of very happy and safe people at Hotel Paradox. Thank you for your work and care.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and conveniently located, easy parking, smooth checkin and checkout. Pool closes at 10 pm and checkout is at noon which is very nice. Would visit again
Stayed 1 night in Dec 2024

6/10 Okay

Shawn

Liked: Staff & service

Downtown stays

Just a little expensive for what you get… and the restaurant is pedestrian at best.
Stayed 2 nights in Dec 2024