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Hotel Paradox, Autograph Collection

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Paradox, Autograph Collection

Daily cooked-to-order breakfast for a fee
Hypo-allergenic bedding, down duvets, in-room safe, desk
View from property
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

Map
611 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪3 min walk‬
  • Pacific Avenue
    ‪7 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for 1 Queen Bed

Room amenity

1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Tub)

Room amenity

Room (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Room amenity

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Pool View

Room amenity

1 King Bed, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

Room amenity

2 Queen Beds, Pool View

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Room amenity

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for 1 King Bed

Room amenity

1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Room amenity

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Room amenity

1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Room amenity

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Room amenity

2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Room amenity

Room (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Santa Cruz/Scotts Valley

Pool
Hot tub
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1097)
The price is AU$308
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hilton Santa Cruz/Scotts Valley

About the area

Santa Cruz

In the heart of Santa Cruz, Hotel Paradox, Autograph Collection is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 2.3 mi (3.7 km) from Monterey Bay and 3.1 mi (4.9 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 3 min walk
  • Santa Cruz Beach Boardwalk - 19 min walk
  • Santa Cruz Wharf - 3 min drive
  • University of California, Santa Cruz - 6 min drive
  • Mystery Spot - 8 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Abbott Square Market - ‬7 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with a 24-hour fitness center, near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2020.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 170 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Solaire Restaurant + Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Santa Cruz? This hotel has 4934 square feet (458 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 30 per day)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 8-21 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4934 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – August 2020
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 30 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1001 reviews" "
Rating 8 - Good. 194 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Second time here, love the vibe…clean, friendly staff, able to check in early…love the game options (ping pong, shuffle board table, etc) and pool is great.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice Property rooms needs some TLC
Visiting Santa Cruz for a quick weekend. Our room needed a little tlc. The walls, ceiling and curtains needed some attention; repaint, clean and replace the ripped curtain. Beds were comfortable. Refillable water stations on each floor was great to have. There were a few events during our stay which made the bar/restaurant area busy and loud. The property of the hotel was very nice in design.
Stayed 2 nights in Oct 2024

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People were partying half the night in the rooms below us and our family did not get much sleep. Took away from the overall experience. A lot of crime around us and we overall did not feel safe in some areas around the motel. The motel itself definitely was an older motel that was renovated to look trendy but was definitely missing something. Disappointing for the price paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andreas

Stayed 3 nights in Oct 2024

10/10 Excellent

Clifton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too much laundry noise
My room was next door to the in-house laundry machines. The washing machine ran nonstop until 11:00 PM. The room wasn’t that clean. Hair in the bathroom and trash on the floor in the bathroom. The room was also very run down. Lots of wear and tear. The wallpaper in the bathroom was actually stapled together.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Celine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That this was a converted motel was a complete disappointment. An unheated pool, a broken jacuzzi, and a sad room made paying $500 for this a bitter pill.
Stayed 2 nights in Sep 2024

6/10 Okay

Sierra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Ali

Good
Stayed 1 night in Oct 2024

4/10 Poor

mary

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property looks a lot nicer in pictures. They advertise valet in front of the lobby without having a designated area for check ins. The pool was ice cold on a 80 degree day and was murky with various insects and hair floating around. The cute lounge areas are very nice but they are highly stained. I was able to find some towels to throw on top of them. When pulling back the sheets we found an eyelash and something else that was either a thread or insect leg. I’m really hoping it was a thread but it was questionable. Overall after booking this place for the adorable pool area but being disappointed, I would not recommend this hotel to a friend.
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder and relaxing
Stayed 2 nights in Jun 2024

8/10 Good

Natasha

Stayed 1 night in Aug 2024

6/10 Okay

Rath

The bed was not comfortable and the toilet kept messing up. Housekeeping has to be requested a day prior.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great college town hotel. Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Maqsood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our usual stay in Santa Cruz
I have stayed at Hotel Paradox probably about 10 times over the past few years. The first time we stayed, we thought it was a very elegant hotel, each time since then the experience has been a little downgraded. They used to have robes for the guests to wear to the pool, they don’t anymore. Some of the lights in the room were not working right. The Pool area was rebuilt a few years ago, but they did a poor job with the lounge chairs. When the material was new, it looked fabulous now it looks stained and dirty. We still like the hotel And will probably stay there again, but it went from five stars to four stars for us.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
8.5 out of 10.
Pros: I like the cool vibe and decor of this hotel. It has a great pool and in ground spa. Quiet. Cons: needs upkeep and room quality doesn't feel congruent with the price you pay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfort stay
Stayed 1 night in Sep 2024

6/10 Okay

Evan, North Vancouver

Travelled with family
Disliked: Property conditions & facilities
In a rough neighbourhood and facility is old which needs some TLC.
Stayed 2 nights in Sep 2024