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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Desk, blackout curtains, iron/ironing board, cots/infant beds
Lobby
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Pacific Avenue
    ‪13 min walk‬
  • Mission Santa Cruz
    ‪17 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Santa Cruz

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (1120)
The price is AU$213
for 1 room
includes taxes & fees
2 Mar - 3 Mar
La Quinta Inn & Suites by Wyndham Santa Cruz

About the area

Santa Cruz

With a stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 3.1 mi (5 km) from University of California, Santa Cruz and 3.2 mi (5.1 km) from Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 13 min walk
  • Santa Cruz Wharf - 3 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive
  • Mystery Spot - 7 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a sauna and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 20 per night

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
Holiday Inn Express Hotel & Suites Santa Cruz by IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"
Holiday Inn Express Hotel & Suites Santa Cruz by IHG Santa Cruz

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1017 reviews
Rating 8 - Good. 241 out of 1017 reviews
Rating 6 - Okay. 112 out of 1017 reviews
Rating 4 - Poor. 59 out of 1017 reviews
Rating 2 - Terrible. 65 out of 1017 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice clean facility. Wonderful complementary breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean
Stayed 1 night in Nov 2024

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Johan

Liked: Cleanliness
It was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Anne

Travelled with family
It was clean and the staff was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leilani

Stayed 1 night in Jun 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Convenient, breakfast was great.
Stayed 1 night in Nov 2024

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly. I would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will visit this hotel again. The self-parking is great, we liked the breakfast and our room had a microwave and mini-fridge. It's a convenient location with fast food and gas stations nearby and a quick drive to UC Santa Cruz. Clean, quiet and well-run too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Huge room. Always like this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jingyu

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Pedro

Stayed 2 nights in Oct 2024

10/10 Excellent

art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diego

Goid
Stayed 3 nights in Oct 2024

4/10 Poor

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Eduardo

Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve the breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Alicia

Travelled with family
Liked: Amenities
Comfortable beds, morning breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was AMAZING! The pool was too cold and very small. Would have been nice if there was a hot tub. The beds are comfortable. (Not the pull out bed, it was horrible, they need to upgrade the mattress pads in those). I wasn’t happy that we only had one tv when we were staying in the suite room that should have had 2- the cable service kept glitching in and out off and on. We’ve stayed here twice and we will still stay again. Even with the couple of downs about this hotel, you definitely can’t beat the price.
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Liked: Amenities
na
Stayed 1 night in Oct 2024