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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, cots/infant beds
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Terrace/patio

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The price is AU$734
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About the area

Santa Cruz

With a stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 4.9 mi (7.9 km) from Capitola Beach and 3.1 mi (5 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 13 min walk - 1.2 km
  • Santa Cruz Wharf - 3 min drive - 3.1 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 3.6 km
  • Mystery Spot - 7 min drive - 5.1 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a sauna and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 588 out of 1131 reviews
Rating 8 - Good. 271 out of 1131 reviews
Rating 6 - Okay. 127 out of 1131 reviews
Rating 4 - Poor. 71 out of 1131 reviews
Rating 2 - Terrible. 74 out of 1131 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great room - beds could be better.
Stayed 1 night in Dec 2024

10/10 Excellent

Hailie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

ANA

Stayed 1 night in Dec 2024

2/10 Terrible

Jill

Stayed 2 nights in Nov 2024

8/10 Good

Jonatan

Stayed 2 nights in Dec 2024

4/10 Poor

Egidio

Business traveller
Disliked: Cleanliness, room comfort
Terrible WiFi Poor breakfast Poor cleanness
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Nice Hotel
Nice hotel. Needs an update. Staff is kind and helpful. Lousd if you are on the Ocean Steet side.
Stayed 1 night in Dec 2024

10/10 Excellent

Marisol

Stayed 1 night in Nov 2024

10/10 Excellent

Reynaldo

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Liliana, CONCORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Geovanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Liked: Staff & service, property conditions & facilities
I booked a hotel in 41st ave and was redirected to holiday inn on ocean, the double billed and still waiting for refund
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and comfy. The breakfast was the best part.
Stayed 1 night in Nov 2024

8/10 Good

José alexis

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that its a clean hotel. Does not smell like other hotels. Very convenient to the boardwalk and other places to explore
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people and good service
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Shella Anne

Travelled with family
Liked: Cleanliness, staff & service
The furnitures are ok but the arrangement seems off.. The mirror is halfway covered by the tv, the wallpapers are peeling off, the shower creates a noise the moment you turn it on. but on the bright side, the staff are nice and the place is clean and smells good.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
The staff was quick to help me get my room. Let me check in early, was accommodating of my service animal. Will stay again. As a cherry on top, within five minutes of the boardwalk.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice clean facility. Wonderful complementary breakfast.
Stayed 1 night in Nov 2024