Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Terrace/patio
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Pacific Avenue
    ‪13 min walk‬
  • Mission Santa Cruz
    ‪17 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪38 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Santa Cruz

With a stay at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 3.1 mi (4.9 km) from University of California, Santa Cruz and 3.2 mi (5.1 km) from Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 13 min walk
  • Santa Cruz Wharf - 3 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive
  • Mystery Spot - 7 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a sauna and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1010 reviews" "
Rating 8 - Good. 240 out of 1010 reviews" "
Rating 6 - Okay. 109 out of 1010 reviews" "
Rating 4 - Poor. 59 out of 1010 reviews" "
Rating 2 - Terrible. 64 out of 1010 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will visit this hotel again. The self-parking is great, we liked the breakfast and our room had a microwave and mini-fridge. It's a convenient location with fast food and gas stations nearby and a quick drive to UC Santa Cruz. Clean, quiet and well-run too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Huge room. Always like this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jingyu

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Pedro

Stayed 2 nights in Oct 2024

10/10 Excellent

art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diego

Goid
Stayed 3 nights in Oct 2024

4/10 Poor

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Eduardo

Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve the breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Alicia

Travelled with family
Liked: Amenities
Comfortable beds, morning breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was AMAZING! The pool was too cold and very small. Would have been nice if there was a hot tub. The beds are comfortable. (Not the pull out bed, it was horrible, they need to upgrade the mattress pads in those). I wasn’t happy that we only had one tv when we were staying in the suite room that should have had 2- the cable service kept glitching in and out off and on. We’ve stayed here twice and we will still stay again. Even with the couple of downs about this hotel, you definitely can’t beat the price.
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Liked: Amenities
na
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and check out with a very friendly staff. Lobby and hotel room were super clean and there was a nice selection for breakfast. Definitely will be staying here next time I am in town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with partner
It’s ok
Stayed 1 night in Oct 2024

10/10 Excellent

Sharie

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

8/10 Good

Maria, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole, La Valle

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy and the clerk was super friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Greicy

Stayed 1 night in Sep 2024

10/10 Excellent

SHEILA RIVERA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite good. Feel safe and surroundings are clean. Nice staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue, Laguna niguel

Liked: Property conditions & facilities
Clean
Stayed 1 night in Sep 2024