Elite Venue Selection Felbridge - Gatwick

4.0 star property

Photo gallery for Elite Venue Selection Felbridge - Gatwick

Exterior
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Body treatments, aromatherapy, body wraps, body scrubs, facials

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Queen Victoria Hospital
    ‪5 min drive‬
  • Tulley's Farm
    ‪8 min drive‬
  • Lingfield Park Racecourse and Golf Club
    ‪8 min drive‬
  • London (LGW-Gatwick)
    ‪17 min drive‬

Room options

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Executive Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

East Grinstead

Located in East Grinstead, Elite Venue Selection Felbridge - Gatwick is in the suburbs, within a 10-minute drive of Tulley's Farm and Wakehurst Place. .This spa hotel is 6.8 mi (10.9 km) from Manor Royal Business Park and 8 mi (12.8 km) from Ashdown Forest.

What's nearby

  • Queen Victoria Hospital - 5 min drive - 3.5 km
  • Tulley's Farm - 8 min drive - 8.2 km
  • Lingfield Park Racecourse and Golf Club - 8 min drive - 7.6 km
  • Ashdown Forest - 11 min drive - 12.9 km
  • Hever Castle and Gardens - 20 min drive - 17.9 km

Getting around

  • East Grinstead Station - 4 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Elite Venue Selection Felbridge - Gatwick

Suburban hotel with a full-service spa and a fitness center
Elite Venue Selection Felbridge - Gatwick offers 116 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Elite Venue Selection Felbridge - Gatwick has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Elite Venue Selection Felbridge - Gatwick Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 850 reviews
Rating 8 - Good. 244 out of 850 reviews
Rating 6 - Okay. 98 out of 850 reviews
Rating 4 - Poor. 57 out of 850 reviews
Rating 2 - Terrible. 35 out of 850 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ellen

Travelled with partner
Liked: Staff & service
Very spacious king-size room however considering it was a spa hotel, I'd have thought the en suite bathroom would be in better condition. The staff were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Parikshit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Gatwick . Great spa facilities and large rooms for families!
Stayed 1 night in Dec 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience at the hotel
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
Stayed 1 night in Jan 2025

4/10 Poor

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was very noisy with children and very busy. Not relaxing at all. Room request was for a quiet room and room was facing main road, not soundproofed, over the main Reception entrance and with a very loud boiler noise continuously coming from the bathroom. Staff were very nice and friendly, in particular in the bar area.
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff and service across the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Mike

Stayed 3 nights in Nov 2024

8/10 Good

Alun

Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spa facilities - Relaxing environment. Staff went out of there way to look after me.
Stayed 5 nights in Nov 2024

10/10 Excellent

David, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The hotel was spotlessly clean the staff were fantastic. Will definatly book again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Diana

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Plaza Felbridge
The Hotel was pefect. The pool and spa facilities were great. We ate in the restaurant, the menu was good, and the food was excellent. The room was spacious, and very well appointed. Will be staying here again in the future.
Stayed 2 nights in Nov 2024

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Have stayed here twice. Both times have been incredible. Front of house staff have gone above and beyond to accommodate us. Young lady called Sofia was excellent. A real.credit to the hotel. Facilities where great. Pool.was lovely.
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room really spacious,beds very comfortable and lovely view of the garden xx
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Oct 2024

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities
We had noise from the room above. Floor creaked a lot. People in the corridors talking and not considering others. All mentioned at check out
Stayed 1 night in Oct 2024