- No water for 5 hours after we arrived - couldn’t shower after swimming.
- Poor service at restaurant - no attention - dogs running around and overheard staff saying, oh yeah, there always here.
- Staff informed me checkout time was at 11:00 AM. As we rushed to get out of there, and left, we were told checkout time was actually noon.
- at restaurant, paid $2,000 pesos, for a $1,500 pesos dinner, and they took forever to come back, therefore, forced to leave a $30 tip for an $88 dollar dinner.
- left a $148 dollar deposit, which they have yet to return because “we left two dirty towels.”
Overall, this was a Terrible experience. I have been to a dozen hotels and resort in the past 12 months and this is the only bad review I have left. Will NOT be back!