A stay at Cititel Express Penang places you in the heart of George Town, just a 3-minute walk from KOMTAR and within a 5-minute drive of Gurney Drive. .This hotel is 2.8 mi (4.4 km) from Gurney Plaza and 4.4 mi (7.1 km) from Penang Hill.
What's nearby
1st Avenue Mall - 2 min walk - 0.2 km
KOMTAR - 3 min walk - 0.3 km
Penang Times Square - 6 min walk - 0.5 km
Swettenham Pier Cruise Terminal - 3 min drive - 2.5 km
Gurney Drive - 3 min drive - 2.7 km
Getting around
Penang Sentral - 28 min drive
Penang Intl. Airport (PEN) - 15 min drive
Restaurants
Châteraisé - 2 min walk
Starbright Coffee - 1 min walk
Matcho Cafe - 1 min walk
Red Box Karaoke - 3 min walk
Lobby Lounge - 2 min walk
About this property
Cititel Express Penang
Hotel with free parking, steps from KOMTAR
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 234 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Lift
Room amenities
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
LCD TV with cable/satellite channels
Food and drink
Coffee/tea maker
Minibar
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 100 per night
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Property is also known as
Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town
Cititel Express Penang Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The sink was clogged. We told the staff, and they said they will send a maintenance staff to look at it but it was never done. We ended up asking to change to a different room on the following day. We came back one day and saw the door was left open and unlock after the room was made. We'll never consider Cititel Express in future.
Front desk staff approachable and helpful. Overall, value for money. I liked the multistorey car park, as it was not on street level. Location was good.
ANDREW
Stayed 2 nights in Dec 2023
6/10 Okay
M S
Business traveller
17 Dec 2023
Disliked: Staff & service
Small clean room with a small price
This is a reasonably priced accommodation in a good location. The rooms are tiny, but clean and well maintained. Housekeeping is limited to every other day.
Room is very small. Noise can be heard from the hall, street 18 floor below, and loud machine running noise at midnight inside the building. Fool smell from the rack holes right below the bidet spray and all over the bathroom to my bed. Had to close the bathroom door when sleep but still smell it. Seems like the room next door shares the same toilet pipe that the flushing toilet water can be heard running thru the pipe on this side. I had to hurry check out as early as 5AM just to get out of it.