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Hanmer Springs Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanmer Springs Hotel

Seasonal outdoor pool
Breakfast and dinner served, garden views
Reception
Iron/ironing board, free WiFi, bed sheets
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
  • Chisholm Park
    2 min walk
  • Hanmer Springs Thermal Reserve
    4 min walk
  • Conical Hill Walkway
    8 min walk

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King

Superior King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

Garden Patio Room

Garden Patio Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Terrace/patio

Family Studio

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Garden Studio

Garden Studio

Garden Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Hotel is in the mountains, within a 5-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. .This luxury hotel is 0.4 mi (0.7 km) from Conical Hill Walkway and 0.6 mi (0.9 km) from Conical Hill.

What's nearby

  • Chisholm Park - 2 min walk - 0.3 km
  • Hanmer Springs Thermal Reserve - 4 min walk - 0.4 km
  • A Maze N Golf - 14 min walk - 1.2 km
  • Hanmer Heritage Forest - 14 min walk - 1.2 km
  • Conical Hill - 2 min drive - 1.0 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬5 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬1 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬2 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬3 min walk

About this property

Hanmer Springs Hotel

Luxury hotel with a seasonal outdoor pool and a restaurant
Hanmer Springs Hotel offers 48 accommodations with iPod docking stations and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 48 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor tennis court and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at Isobel's Restaurant, a restaurant which features a bar/lounge and a garden view. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Isobel's Restaurant - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 25-30 for adults and NZD 12.50-15 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults, and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from November to April

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Hanmer Springs Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 424 reviews" "
Rating 8 - Good. 142 out of 424 reviews" "
Rating 6 - Okay. 31 out of 424 reviews" "
Rating 4 - Poor. 19 out of 424 reviews" "
Rating 2 - Terrible. 8 out of 424 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, helpful, great service, ideal location, lovely grounds
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable hotel. Close to shops and pools and eating places besides the hotel. We only stayed one night but think we’d like to stay longer next time. I would ask for a ground floor room next time as I have issues with stairs but forgot to tell them on booking nevertheless a great stay with comfortable beds and great facilities. Susan and Peter Wood
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reqlly enjoyed the location, easy parking. Rooms were clean and spacious. The restaurant on site, Isobels, was fantastic. Would happily stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Love staying here but the hotel is sadly getting a bit tired now. The staff were very friendly, helpful and kind.
Stayed 1 night in Aug 2024

2/10 Terrible

Elise-Maree

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Badly needs work, is not a four star hotel,needs refurbishing badly, hard to find reception.things in bathroom didn't work, nothing in the mini bar, not even bottled water, nit even sure the fridge worked. Lighting was shocking. Just awful. Definitely will not be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice central place for our family to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but well maintained. Good value for money. Room was nice overlooking garden. Nice terrace with table.
Stayed 1 night in Jul 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities
ye old world charm
Stayed 2 nights in Jul 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
设施齐全，环境优美，有家的感觉。
Stayed 1 night in Jul 2024

10/10 Excellent

Bridget

Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the heritage of the building, and the staff were excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette, Rangiora

Stayed 1 night in Jun 2024

10/10 Excellent

ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Merv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Lovely old style building - comfortable rooms and a fantastic restaurant. Wonderful to sit in front of the massive fireplace for wines and nibbles. Staff were excellent and attentive.
Stayed 2 nights in Jun 2024

4/10 Poor

Courtney

Disliked: Room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely and cosy. So nice having a log fire in the communal area to sit by. The bed was comfortable and the room warm. Very centrally situated so easy to get around.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco stuff needed
Good, just needs to up the game on the eco products in bathroom
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Enjoyed the breakfast and also had a really nice dinner in the restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property.
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in this property before it was closed down and are so happy that it is up and running again. It’s a truly beautiful property and a lovely place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, super nice staff, beautiful grounds
Stayed 1 night in May 2024