Hereford Ski Resorts

Staff were fantastic and friendly, pool was great, perfect long weekend location for our 6 and 11 year olds and ourselves.

Really good food great staff brilliant overall had a great time

All staff were very professional All had a smile on their face and were friendly The hotel room was really peaceful We enjoyed our stay

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When we arrived a notice said we could order logs for the hot tub but on contacting the person he was away until the following week so a bit disappointing Also it stated shampoo body wash etc would be available but we had nothing The overall experience was brilliant just a couple of little tweaks needed

Parking was easy and check in was smooth and efficient. The room was quite small but comfortable. Very comfortable bed which meant we slept well. We did have a problem with our key cards though. For some reason they worked once but then they wouldnt work again so we had to keep going to reception to get a new one. Breakfast was ok but we didnt have cooked. The spa was nice but there was nowhere to sit as all tbe loungers were being used. They could do with a few more seats really. The area around the poolside was extremely slippery. There were large pools of surface water as we walked around the pool and my husband actually slipped as we went in but luckily i caught his arm and stopped him from falling. It made me quite nervous after that.