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Staff were very helpful and accommodating and the request that I may have had also one of the rooms was not up to standard so the staff managed to relocate us to a different room overall good stay not any issues whatsoever in a very pleasant and enjoyable experience

Parkgate is a great place to stay for a day or two in Cardiff. Walking distance from Cardiff Market, Castle and high street. Great food options and shopping nearby. The staff was great and very helpful. The spa (which is a separate business located in the hotel) wasn’t our favorite but the hotel itself is great. Definitely recommend.

Amazing good comfy beds clean rooms

Great location, rooms were perfect. Loved the breakfast. Gym was good and easy to access.

Very nice and clean. Small rooms but they did the trick.

This was a New Year's Eve stay - we had dinner in a nearby restaurant and then returned to the hotel's 6th floor bar. It was a relief to find a civilised space after the noise of the restaurant and surrounding streets. We'd been told the bar would close at 11pm, but the bar staff kept it open for those of us up there at midnight - which was hugely appreciated - and into the bargain we were able to see spectacular fireworks from across Cardiff Bay. Other highlights included the excellent buffet breakfast, my comfortable bed and the shower, with buttons to turn it on and off. The hotel is located in the Dominion Arcade and has 24 hour reception, which makes it more secure.