4/10 Poor
Guillermo
Travelled with group
23 Jan 2025
Liked: Cleanliness
Definitely not worth the almost $500 dollars/night we paid for it!
The AC was not working properly. We had to call 3 times to the front desk in order to get the engineer up to our room. Finally the engineer came and said that there was no issues with the thermostat… that we should give it some time to cool… we told him that we set it to the lowest temperature in the morning and when we got back late afternoon it was even warmer than in the morning. So he said he was going to check the equipment upstairs…
Later I called again the front desk, and also texted them and they finally said that the engineer cannot do anything else to fix the AC and that we could change to a different room. We had a wedding to attend that night so we said we would move when we come back. But since we arrived late, we didin’t want to go thought the hassle of changing rooms for 1 more night so we decided to stay in the same room.
The problem with that room is that even though it was colder outside, we couldn’t even open a window since there’s no balcony or window we could have opened in order to freshen the room.
Guillermo
Stayed 2 nights in Jan 2025