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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
2 restaurants, breakfast served
Point of interest
2 restaurants, breakfast served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪19 min walk‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Transfer Shower (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Atrium View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View (Second floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View (Second floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Transfer Shower (Communications)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1915)
The price is AU$264
for 1 room
includes taxes & fees
7 May - 8 May
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG in Jacksonville (Northside), you'll be a 2-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery. .This hotel is 6.8 mi (10.9 km) from Jacksonville Zoo and Gardens and 9.4 mi (15.2 km) from Jacksonville Cruise Terminal.

What's nearby

  • River City Market Place - 19 min walk - 1.6 km
  • UF Health North - 2 min drive - 1.8 km
  • Oceanway Community Center - 5 min drive - 4.3 km
  • Jacksonville Zoo and Gardens - 8 min drive - 10.9 km
  • Jacksonville Cruise Terminal - 13 min drive - 15.3 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 317 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Grab a bite at Proper 1822, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 806 out of 1405 reviews
Rating 8 - Good. 282 out of 1405 reviews
Rating 6 - Okay. 160 out of 1405 reviews
Rating 4 - Poor. 83 out of 1405 reviews
Rating 2 - Terrible. 74 out of 1405 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay; however, it was freezing rain and the front desk told me I was staying in tower one. When I went to open the door, it was being used for construction (which wasn’t mentioned at check-in) so I had to walk in the rain to the main entrance.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta

Stayed 1 night in Jan 2025

6/10 Okay

Scott

Disliked: Property conditions & facilities

Good for a night stay

An older hotel, we were put in the side with construction. The elevators had carpet hanging from the side and thought it was out of service. Room smelled of must and mold prob from being several years old. The price was good and we just needed somewhere to sleep for the night so it was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly A, ROSELAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay here since October. Shuttle is amazing. Runs every 15 minutes. Staff was great. My room was perfect. I will stay again. Thanks.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay. Would stay again. Older hotel, but still in good shape.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Stayed 2 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities
Hallway not well-lit but each room door was well-lit. Room decor was dark, bathroom probably not updated since the 90's, carpet was soft and felt clean when walking barefoot. For breakfast, I ordered from the menu, Belgian waffles were most likely frozen, no taste to them BUT weirdly had a thick coating of sugar and the potatoes were ok. Hotel entrance and lobby looked fantastic, wish the room matched that experience and vibe.
Stayed 1 night in Jan 2025

4/10 Poor

Sharon

Disliked: Amenities
This property has three building on the campus and the two building in the back guest outside smoking all day, no visible security, a little secluded, As a woman I didn't feel safe walking to my room, using slow elevator and creepy stairs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is just dated. Tile is cracked in certain areas. But overall good experience
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, room comfort

Meh, good value for the $

Early checkin was helpful. The elevators are on one end of the hotel so if you get the room at the other end it's quite a shlep, especially with luggage (no help there). Their website said they had an EV charger but they did not. It also failed to mention the "heated" pool was closed.
Stayed 1 night in Jan 2025

6/10 Okay

STEPHANIE

Business traveller
Liked: Staff & service

Tired rooms and sketchy hallway

The hotel room & hallways definitely had seen better days. I was in the second tower, far away from the lobby and it seemed a little abandoned. Definitely not like the other Crowne Plaza hotels I’ve stayed in. The lobby and lobby bar were very nice and the service in the bar was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good food awesome staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Rukshal

Stayed 1 night in Dec 2024

10/10 Excellent

Luchanna

Stayed 2 nights in Dec 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
It was ok. Just outdated
Stayed 1 night in Dec 2024

10/10 Excellent

Monica martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Paul S

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and close to the airport
Stayed 1 night in Dec 2024

8/10 Good

Carolyn, Hanford

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Janice Lockett, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff personnel name, Sandreka Jackson, was superb!! Very pleasant and excellent customer service skills!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient airport location, fairly priced and exceptional bar - we loved the staff, food was outstanding and the vibe at the bar was great we met some cool people. I would definitely stay there again. Free parking as well !
Stayed 1 night in Dec 2024