Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Meeting facility
Exterior
Reception
Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Saint Vincent's Medical Center Southside
    3 min drive
  • St. Johns Town Center
    4 min drive
  • Hands on Children's Museum
    4 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    27 min drive

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Jacksonville

With a stay at Hilton Garden Inn Jacksonville JTB/Deerwood Park in Jacksonville (Southside), you'll be within a 5-minute drive of Saint Vincent's Medical Center Southside and St. Johns Town Center. .This family-friendly hotel is 2.7 mi (4.3 km) from Hands on Children's Museum and 3.2 mi (5.2 km) from University of North Florida.

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive - 3.1 km
  • St. Johns Town Center - 4 min drive - 3.6 km
  • University of North Florida - 5 min drive - 5.2 km
  • Dog Wood Park of Jacksonville - 7 min drive - 6.3 km
  • Mayo Clinic Florida - 13 min drive - 15.4 km

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Jason's Deli - ‬11 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Suburban Jacksonville hotel in Southside with free parking
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 119 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), a fireplace in the lobby, and a banquet hall.
Grab a bite to eat at Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Jacksonville? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (USD 4.95), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • High chair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (2002 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tosharo

Stayed 3 nights in Aug 2024

10/10 Excellent

KARINA

Stayed 5 nights in Aug 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could’ve been cleaner. Friendly staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

TATYANA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will be back.
Stayed 2 nights in Aug 2024

8/10 Good

Dawna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for what I needed. It was very quiet and I felt safe. Lots of food options around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Myrna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Olivia

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Jacksonville

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Davey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Santaush

Liked: Cleanliness, room comfort
Good stay
The pool was closed but was not on the mentioned when making reservations. The hotel was very quiet which was good and staff friendly.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was at 3 one of our rooms was not ready until after 4. The room that was still waiting to be cleaned had hair in the bed and the sheets smelled like urine. We were there for a funeral so we just wanted to get it over with. It was not a good stay.
Stayed 2 nights in Jul 2024

8/10 Good

Dominique

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hilton
The hotel was nice. The only problem was that when walking down the halls, it smelled musty. The room's bed looked like a twin-size bed instead of a queen-size bed like most Hiltons I have stayed at. Also, I did not see where it stated that they charge for parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Everything was just about perfect! The only issue we had was with the iron in the room when we were trying to get ready for dinner at Cowfords. The iron kept leaking on the shirt, so I called for a new one. Once the new one arrived, it continued to do the same thing, so we had to blow dry the shirt before getting dressed. Luckily we started getting ready early so we were still able to make our reservation. Other than that, we had a wonderful stay and the breakfast was great downstairs. The lady working the food area was really nice and helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Joseph

Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in May 2024

8/10 Good

Anthony, bristol

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Kaiza C

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I like is close to dinning spots and shopping. The pool water will get better, the pool' s water looks kin fof green.
Stayed 2 nights in Jun 2024

10/10 Excellent

Micha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, property conditions & facilities
Better places to stay
The room fridge quit working, the AC unit was hard to control to a good temperature. Either too cold or too hot. Not the best stay but have stayed in worse places. I asked for a receipt and was denied because i booked through a 3rd party. I do not understand that one. If i have another choice to stay somewhere else i will. Staff was not super helpful, called the front desk for a wifi issue no answer had to go downstairs to find the person on their cellphone and not answering the ringing phone. Will stay somewhere else next week.
Stayed 2 nights in Jun 2024