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Tru by Hilton Jacksonville South Mandarin

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
Fitness facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Epping Forest Yacht Club Marina
    10 min drive
  • The Avenues
    10 min drive
  • James Road and 103rd Street Shopping Center
    11 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    37 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business centre

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Jacksonville - Orange Park Near Naval Air Station

Pool
Breakfast included
Parking included
Free WiFi
4.8 out of 5, Exceptional, (683)
The price is AU$194
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Comfort Inn & Suites Jacksonville - Orange Park Near Naval Air Station

About the area

Jacksonville

With a stay at Tru by Hilton Jacksonville South Mandarin in Jacksonville (Southside), you'll be within a 10-minute drive of Jacksonville Naval Air Station and Mandarin Museum. .This hotel is 12.6 mi (20.2 km) from EverBank Stadium and 12.8 mi (20.7 km) from St. Johns Town Center.

What's nearby

  • bestbet Orange Park - 8 min drive - 9.8 km
  • Jacksonville Naval Air Station - 9 min drive - 11.4 km
  • The Avenues - 10 min drive - 11.6 km
  • Orange Park Mall - 11 min drive - 12.4 km
  • St. Johns Town Center - 17 min drive - 20.7 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Jacksonville hotel in Southside with free breakfast and a 24-hour fitness center
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 106 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Jacksonville South Mandarin. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Fence around the pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar in shower
  • Shower grab bar height (centimetres): 53
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Mini fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 774 reviews" "
Rating 8 - Good. 137 out of 774 reviews" "
Rating 6 - Okay. 45 out of 774 reviews" "
Rating 4 - Poor. 32 out of 774 reviews" "
Rating 2 - Terrible. 28 out of 774 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Jacksonville.
Very good service, the employees are always aware of how is your stay and what can they do better for you? An amazing hotel .
Stayed 2 nights in Aug 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
It was great before we were even there Jamil reached out to us to make sure our stay was great! We enjoyed how friendly the staff was and how clean the entire place was. The breakfast was excellent as well. 5/5 stars all around
Stayed 1 night in Jul 2024

10/10 Excellent

harnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Aryia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I had a great time, the staff was amazing and accommodated our family very well
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great, budget friend option. The room was clean, a tad small, but it worked. I stayed for two weeks for work. The complimentary breakfast was nice. The staff was very friendly and helpful. I did not take advantage of the pool. The only downside, my room was on the highway side and it was a little loud at times, but I quickly got used to that. I would definitely recommend staying here if you need to be in this area of Jacksonville. There are many restaurants near by and a lovely Whole Foods very close.
Stayed 13 nights in Jul 2024

8/10 Good

George

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Giovanni

Stayed 1 night in Jul 2024

10/10 Excellent

Danaelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all!👍👍👍
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay! It was nice getting texts from Mary and Jamil asking if there was anything we needed and looked forward to our staying again. We will definitely be staying at Tru by Hilton South Mandarin each time we come to Jacksonville to see our kids and grandchildren!!
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
perfect stays!!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Walter

Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tabitha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super helpful!
Stayed 1 night in Jul 2024

8/10 Good

Eustace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good and decent
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful! Place was very clean! Free breakfast every day was a bonus!! One complaint is that only one elevator worked! But other than that it was an excellent stay!!
Stayed 3 nights in Jul 2024

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Nohemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, customer service was excellent.
Stayed 4 nights in Jul 2024