4/10 Poor
Christina
Travelled with partner
7 Nov 2024
We were not informed of construction prior to our arrival. There was no pool available, breakfast was in a tent outside on 2 of the 4 days of our stay, and construction going on all around the resort. I get that they are doing upgrades but it would be nice to know these things in advance as we definitely would have selected a different resort to actually enjoy our short vacation.
Additionally, we ordered room service one evening at 7pm and received a call back after placing the order that the restaurant had already closed for the night. It was quite disappointing when spending over $2200 for 4 nights.
Christina
Stayed 4 nights in Nov 2024