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Hotel Los Lagos Spa & Resort

3.5 star property

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Garden
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Spa

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    ‪2 min walk‬
  • Paradise Hot Springs
    ‪10 min walk‬
  • Kalambu Hot Springs
    ‪11 min walk‬
  • La Fortuna (FON-Arenal)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

Outdoor pool, pool loungers

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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, (796)
The price is AU$372
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hotel Mountain Paradise

About the area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 0.6 mi (1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Paradise Hot Springs - 10 min walk
  • Baldi Hot Springs - 12 min walk
  • Tabacon Hot Springs - 7 min drive
  • Arenal Volcano - 16 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Las Palmas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Nightclub
  • A hot tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible shuttle
  • Pool access ramp on site
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

More

  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 900 out of 1118 reviews
Rating 8 - Good. 157 out of 1118 reviews
Rating 6 - Okay. 32 out of 1118 reviews
Rating 4 - Poor. 17 out of 1118 reviews
Rating 2 - Terrible. 12 out of 1118 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Heaven on Warth :)
We had an amazing stay. The Hotel is located in fabulous location and the landscaping is out of this world! We loved everything about our stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Venkata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather, Canandaigua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Lagos was a wonderful property! The grounds were well maintained, there were so many different hot spring pools- we loved trying all of them! Both restaurants were excellent! The property is huge, but shuttles were available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in La Fortuna
Room was big and spacious and the hot springs were steps away. Cutest animals awaited us on our bed made From towels and flowers from the garden. Had an amazing 50th birthday with my best friends. The bar tenders were fabulous at the swim up hot springs bar.
Stayed 4 nights in Oct 2024

10/10 Excellent

Margaret

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was so kind and supportive especially since we had a problem with our room lock and they transferred us to an even better room for no additional fee within minutes. And they also gave us a free dinner so we were super super happy and it’s a beautiful resort.!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort with several pools. Easy to navigate and we loved it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Lagos is an incredibly beautiful property!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eyal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Tropical Escape
Four night family escape. Wife loved their hot spring kids loved their slides and dad enjoyed the silence for himself 🙏😎
Stayed 3 nights in Nov 2024

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is well located. Area is beautiful and well maintained. Pools are amazing. Pool bar is exceptionnal. Maybe more attention on the rooms...small renewals could improve our general feedback (no water at a moment, bath in bad shape). Staff is exceptionnal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort had everything and more I could have asked for. Excellent food and drinks as well as an amazing hot springs area. Would love to be back
Stayed 3 nights in Oct 2024

8/10 Good

Roman

Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This magnificent property offered a pristine tropical environment, paired with a professional, kind staff to support your every need an want. Would definitely recommend this resort if you are looking for beauty, cleanliness, tranquility and professionalism. Close to all.
Stayed 4 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
EVERYTHING AMAZING
Wonderful place!!! Beautiful Volcano views and grounds are so colorful and immaculate!! Great service. Buffet breakfast was amazing and included. Loved restaurant, every dish was delicious. Didnt even bother wandering out of resort to each. VERY REASONABLE prices on food and drinks! Try a Monkey Business drink!!! Only $6
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is BEAUTIFUL! Even more so than the photos. I wish we could have stayed longer. So many hot springs all of different temperatures and a beautiful regular pool. The swim up bar is amazing, especially at night! Highly recommend. The only thing that let this hotel down was the breakfast selection. I thought the selection (even for meat eaters) wasn’t great. My family are vegan so we were even more restricted. There was mo vegan butter/margarine for the toast and not even a vegan milk alternative. After a few times of asking we were brought some coconut milk but it was far too sweet for cereal. I did ask if they would be so kind as to make us some vegan pancakes but that was not possible either. It was disappointing as I had let the hotel know ahead of time but we still ended up with just dry toast and fruit however the rest of the hotel is so gorgeous it would not put me off booking again
Stayed 1 night in Nov 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming areas
Stayed 2 nights in Nov 2024

10/10 Excellent

Biao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, like the hot springs, nice view and very cool landscaping
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marjorie

Stayed 3 nights in Nov 2024

10/10 Excellent

Susan, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful beautiful relaxing property
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was stunning, I love the hike we could do to see the volcano! The food was fantastic! The staff was just the best! Thanks for making it great!
Stayed 6 nights in Sep 2024

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Went for my birthday the property was clean. Everyone was extremely friendly and helpful. The shuttles were a plus and the volcano on a clear sky was beautiful to see from my room. Breakfast was great no complaints what so ever, I will be coming again :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this property. It was beautiful. The hot springs hit the spot after a long day exploring and hiking. The staff was helpful and friendly. Transportation to excursions was easy and convenient. Breakfast was amazing. When we come back to Costa Rica, we will be staying here again.
Stayed 3 nights in Jul 2024

8/10 Good

Jaida

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice, food is good but more flavorful on certain days assuming it’s dependent who the chef is that day. Front office is friendly and accommodating. My only problem was we had to call about 5x before our mini fridge was fixed and I paid for the upgraded room and still did not have a view of the volcano.
Stayed 3 nights in Oct 2024

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the thermal pools. A variety to choose from. Easily accessible. Also some wildlife in the area .
Stayed 2 nights in Oct 2024