The staff seem as if they could not care less. When they finally got us checked in, the room was a disaster. It smelt like mildew and apparent water damage. The bedding didnt appear clean, the AC was broken, windows wouldnt open, the view that we paid $700 for was entirely blocked by scaffolding litered with beer bottles. The ONLY good thing i can say is i turned around immediately and asked for a refund and they obliged us.
We walked literally next door to the Inverness best western. It was $200 less, the roo. Was one of the most amazing I've every stayed in and they treated us like valued guests. The breakfast was to die for, and theres a starbucks on site. Go to the Best Western, you won't regret it.