The staff was rude when we checked in. There were 2 ladies chatting and appeared upset that we “interrupted” their conversation to check in.
The electricity went out for hours. It was over 100 degrees and no air conditioning. We left for dinner, came back and electricity still out. We had to take the stairs which was pitch black. I tripped and hurt my arm. No staff in the front to speak with.
In the morning when I checked out, I asked to be compensated for one of the nights, and all the front desk said was, Sorry, and they would not give us a refund for one of the nights.
I travel a lot and stay in different hotels, motels, and inns. I will NEVER stay here again. Terrible customer service, dirty floors through the hotel lobby and elevators, not sanitary, and no consideration for guests comfort.