With a stay at Hotel ILUNION Suites Madrid in Madrid (Chamartín), you'll be within a 5-minute drive of Santiago Bernabéu Stadium and WiZink Center. .This eco-certified hotel is 2.8 mi (4.5 km) from Gran Via and 3.2 mi (5.1 km) from Prado Museum.
What's nearby
Santiago Bernabéu Stadium - 3 min drive
WiZink Center - 4 min drive
Plaza de Castilla - 5 min drive
Gran Via - 6 min drive
Plaza Mayor - 10 min drive
Getting around
Alfonso XIII Station - 1 min walk
Nuevos Ministerios Station - 4 min drive
Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
Restaurants
Restaurante Uemura - 2 min walk
Abuelita Ana - 3 min walk
Kyoka - 2 min walk
La Birrería - 4 min walk
Los Torreznos - 1 min walk
About this property
Hotel ILUNION Suites Madrid
Eco-certified Madrid hotel in Chamartín with a 24-hour business center
Hotel ILUNION Suites Madrid offers 152 accommodations with safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a television in a common area and a banquet hall.
Stop by the hotel's restaurant, El Fogon, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 6997 square feet (650 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 23 per day)
Electric car charging station on site
Height restrictions apply for on-site parking
On-site parking options include a garage
Food and drink
Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 16.00 for adults and EUR 8.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
El Fogon
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
24-hour business centre
Conference centre (6997 square feet of space)
Meeting rooms - 10
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Handrails in stairwells
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
More
100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Toothbrush and toothpaste
Entertainment
42-inch flat-screen TV
Satellite channels
More
Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Phone
Safe
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16.00 for adults and EUR 8.00 for children
Self parking fee: EUR 23 per day
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Property Registration Number HM4275
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid
Hotel ILUNION Suites Madrid Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everyone made us feel welcomed and well taken care of. Room tidiness was done every day to make sure it was cleaned and stocked with clean towels and shower necessities. Will be coming back again !
The staff at desk were friendly but rooms were very minimalistic to the point of being a bit uncomfortable. Bed and pillows were not very comfortable (pillows were old and hard no head board on bed ) fridge didn’t work, toiletries were almost non existence and tub had some mold starting to form.
Sheila
Stayed 1 night in Oct 2024
6/10 Okay
Nathalie
Travelled with partner
21 Oct 2024
Liked: Cleanliness
This is not a 4 star property, more likely a 3 star. Location is not walking distance to major sites, but public transportation is easy to get.
Was expecting a lot more for the price paid.
The room we originally booked was not representative of the photo of the room. I needed to upgrade for an additional amount to get a larger room. The entire staff was very friendly and helpful during our stay. The breakfast buffet was excellent. The property was located central to public transportation and there were multiple restaurant options to choose from in the area.
The air condition is cut off due to supposedly the cool weather, but early October its wasn’t cold. The air is shut off and you have to open the window All of the garbage trucks and trash cans are loud and with the windows open they pick up at 3,4am every morning. Ridiculous absolutely ridiculous no sleep at all 3 different companies pick up right after each one.😤
No air con and no fans. Rooms extremely hot, room faced main road so traffic noise and bugs if windows left open
Anna
Stayed 3 nights in Oct 2024
6/10 Okay
Gerardo
8 Oct 2024
Gerardo
Stayed 3 nights in Sep 2024
8/10 Good
Susan
Travelled with family
5 Oct 2024
Liked: Cleanliness, staff & service
Was a awful start, gave us room in a old building, smelly hallway, room is dirty, bedding not changed, no toiletries replaced, however, called front desk, upgraded a room in different building , so after stay was fine. General speaking , staffs are all good and responsive, but the cleaning is a real concern.
I been there, this hotel was not a 4 star hotel, it’s more likely Motel. The cleaning was terrible of the room and there were holes in the room. I requested the front desk to give me a water in my room but he was so arrogant and he didn’t send a water bottle. I humbly request to new people don’t stay at this place and request to the management to improve the service and clean the rooms.
We stayed for couple of nights here during our visit to Madrid. We hhave mixed feelings about this hotel. The rooms were not ready by check in time. The front desk offered to store our luggage till the room was ready. The 2 bedrooms were spacious and comfortable with modern amenities for our family(2 adults and 2 teenage kids) We loved the closet ,it was huge walk in closet. The bathroom was the only con it was tiny and the door handle came off , we tried to explain to the guys at the front desk during our early morning checkout and they didn't speak much English. The hotel was in a residential area which felt safe. You need to take a taxi to the city center. The breakfast was ample and good enough