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Definitely not a “resort” to call itself that and levy a charge is misleading. The restaurant levies a service for kitchen staff in addition to the expected tip for waiters. Not disclosed on the menu.

It was quiet, staff were very kind and helpful and felt very “local/Hawaiian”.

Nice, clean, spacious room. Lots of restaurants within 1/2 mile. Downside: Parking costs $40/night at this suburban location.

👍👊

This was our first stay at a Four Seasons property and we absolutely loved it. All of the staff, from the reception desk to the cleaning staff (as well as everyone else) were all excellent in terms of helpfulness, friendliness and overall service. The property itself was beautiful and immaculately well-kept. We primarily ate at the two main dining options at the hotel, La Hiki and Mina's Fish House, and the food there is comparable to the best restaurants in our hometown of Seattle (which has really good dining options in its own right). The only potential negative for some people might be that the Four Seasons is pretty far from Waikiki - about 1 hour with traffic - but for us, that was a big positive. We liked that Ko Olina is pretty quiet and far from the noisy and crowded area of Waikiki. Overall, my wife and I really loved the Four Seasons and we're already talking about visiting other Four Seasons properties at other locations.

The staff was excellent. I would highly recommend.