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The Heritage Hotel Manila

4.0 star property

Photo gallery for The Heritage Hotel Manila

Exterior
Lobby
Exterior
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • SM Mall of Asia
    ‪19 min walk‬
  • SMX Convention Center
    ‪19 min walk‬
  • Newport World Resorts
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Club Room Twin Beds, Club Access

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite Twin Beds, Club Access

  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Bed, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite King Bed, Club Access

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room King Bed, Club Access

Club Room King Bed, Club Access

Club Room King Bed, Club Access

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin Beds

Deluxe Room Twin Beds

Deluxe Room Twin Beds

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Pasay

In the heart of Pasay, The Heritage Hotel Manila is within a 5-minute drive of SM Mall of Asia and Mall of Asia Arena. .This family-friendly hotel is 1.6 mi (2.5 km) from SMX Convention Center and 1.8 mi (2.9 km) from Manila Bay.

What's nearby

  • Mall of Asia Arena - 18 min walk - 1.5 km
  • SM Mall of Asia - 19 min walk - 1.6 km
  • SMX Convention Center - 19 min walk - 1.6 km
  • Newport World Resorts - 5 min drive - 4.3 km
  • U.S. Embassy - 7 min drive - 6.1 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Taft Avenue Station - 11 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 14 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬3 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Riviera Cafe - ‬2 min walk
  • ‪Jollibee - ‬3 min walk

About this property

The Heritage Hotel Manila

Family-friendly hotel with a full-service spa and a fitness center
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.
Make yourself at home in one of the 450 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite for lunch, dinner, or brunch at Riviera Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pasay? This hotel has 8095 square feet (752 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business centre

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1842.38 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 3000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1589 out of 2820 reviews
Rating 8 - Good. 766 out of 2820 reviews
Rating 6 - Okay. 298 out of 2820 reviews
Rating 4 - Poor. 91 out of 2820 reviews
Rating 2 - Terrible. 76 out of 2820 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.

10/10 Excellent

Clemente, Riverside

Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTIAN

Stayed 1 night in Dec 2024

8/10 Good

Jasmin, Richmond

Liked: Staff & service, amenities
heritage hotel is very conveniently located close to Mall of Asia and the other malls located in the area. Albeit it a little outdated and needs upgrading/renovations
Stayed 6 nights in Dec 2024

10/10 Excellent

Sherrine Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. Helpful, friendly, accommodating
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Staff is great Is not as nice a photographs It ok but shouldn’t be such a high rating Disappointed

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are in rough shape shouldn’t be an 8 rating
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Stayed 1 night in Dec 2024

10/10 Excellent

CLEMENTE, CREMORNE

Stayed 1 night in Dec 2024

10/10 Excellent

marc, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful at the front desk and also dining is good food and great staff
Stayed 3 nights in Dec 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service
Bad: The area outside of the hotel is very busy/crowded & feels a bit unsafe as it gets dark. Our room desperately needed updating, a few repairs (though everything functioned properly) & a deep cleaning. The bathtub, shower faucet/head & towel rack, all need to be replaced/restored & deep cleaned. The hallway constantly smelled of nail polish fumes & sometimes it permeated into our room. Good: The location is convenient to walk to shops, groceries & close to the airport. The free shuttle service to/from the MOA was very helpful. Security was great & I always felt safe within the hotel. The excellent hotel staff, including the front desk & cleaning staff, were professional, friendly, courteous & efficient. Overall: great/best value for a safe & comfy stay in Manila.
Stayed 11 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing is TV channels are limited but that is so minor that it really is not important.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rassym

Stayed 2 nights in Dec 2024

8/10 Good

Maryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall off Asia, staff excellent nor safe to walk around area, hotel shims once seemed to be a 5 star a bit dated. Staff and breakfast buffet outstanding we took taxis and grabs everywhere which was convenient due to Amare’s attractions surrounding. We would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Easterbelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MOA.
Stayed 13 nights in Oct 2024

2/10 Terrible

Jenkie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a condotel! The owner didn’t show up when we need to check in!
Stayed 1 night in Nov 2024

4/10 Poor

Evelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Better no comment.
Stayed 2 nights in Dec 2024

4/10 Poor

Evelyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staffs are excellent and the service is very good, shuttle bus to the mall is the best, but the property itself needs complete renovation, bathroom is so terrible, rooms with bad odour, water leak from the bathroom etc. the manager on duty is not friendly, only greets the persons he knows etc.
Stayed 1 night in Dec 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the Team Hiritage
Stayed 3 nights in Dec 2024

6/10 Okay

ROMAR ZACARIAS

Liked: Cleanliness, staff & service
The staff is very friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Luv it here. Repeat guest here from Texas.
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was dated and in need of remodel, but satisfactory. However the street noise level was bad. I could not sleep as a result.
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always number one goto
Stayed 1 night in Aug 2024