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I’M Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Lobby
Exterior
Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Power Plant Mall
    14 min walk
  • Ayala Triangle Gardens
    15 min walk
  • Ayala Center
    16 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    32 min drive

Room options

View all photos for Prestige

Prestige

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio

Classic Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
City Garden GRAND Hotel
Pool
Hot tub
Spa
Parking included
4.6 out of 5, Wonderful, (1073)
The price is AU$108
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Makati

With a stay at I’M Hotel, you'll be centrally located in Makati, a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia. .This luxury hotel is 4.8 mi (7.7 km) from Newport World Resorts and 8.6 mi (13.8 km) from SM North EDSA.

What's nearby

  • Ayala Center - 16 min walk - 1.4 km
  • Greenbelt Shopping Mall - 18 min walk - 1.5 km
  • Glorietta Mall - 20 min walk - 1.7 km
  • Bonifacio High Street - 5 min drive - 4.0 km
  • Fort Bonifacio - 15 min drive - 5.2 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬1 min walk

About this property

I’M Hotel

Luxury Makati hotel in Makati Downtown with 4 restaurants
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room. The spa is open daily.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 50 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1005 reviews" "
Rating 8 - Good. 269 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 61 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Trip
Outstanding service throughout my stay.
Stayed 11 nights in Aug 2024

6/10 Okay

YU

Disliked: Staff & service
A
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Mark Anthony

Liked: Cleanliness, staff & service, amenities
A Pleasant Stay with Some Room for Improvement I recently had the pleasure of staying at this establishment, and overall, I was quite satisfied. The staff were courteous and friendly, making me feel welcome throughout my stay. However, there were a few areas that needed attention. Unfortunately, my floor had a persistent pungent smell, which I couldn't quite pinpoint, but it wasn't pleasant. I hope the management addresses this issue soon. The buffet was delicious, but I was disappointed to find no vegetarian options. I hope they consider adding some plant-based choices in the future. On the positive side, the sauna and spa were wonderful treats that helped me relax and unwind. The gym, while not fully equipped, was sufficient for a daily workout routine. The location was convenient, with plenty of restaurants nearby. It could get busy, but grabbing a cab or food wasn't too difficult. Despite some minor drawbacks, I'm more than happy to return to this place and would recommend it to others. With a bit of improvement, it could truly excel.
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Stayed 4 nights in Jul 2024

8/10 Good

Rhenzo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

6/10 Okay

Rhenzo

Travelled with family
Liked: Cleanliness, amenities
My room drainage at the shower and sink seems have a problem, I raised concern about it but it wasn’t fixed during my stay, as their engineer department says it’s “normal” so i let it be since im tired from my flight. Front desk staff czannel doesn’t have sense of urgency, keep me waiting for 20 minutes just to reactive my keycard. I wonder why they don’t have access to override such thing. Simple troubleshooting might help. Customer service is not genuine, non-chalant all the time. Thanks to elle for assisting me, specifically for my dry clean laundry that was on time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie Wai Yip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Good size. Worth the money.. will stay again in the next trip in manila
Stayed 2 nights in Jul 2024

6/10 Okay

David

Cannot take a hot shower. Not a 5 star property
Stayed 2 nights in Jul 2024

6/10 Okay

David

Cannot take a hot shower. Place is not 5 stars.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at I’m Hotel. It was my second time there and I recommend it if wanting to be in Makati. The staff is so helpful and friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Inman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was not worth 888 peso, I should have asked to see the offerings first. Bread had flies around it, no orange juice or other juices just cucumber and ice tea, limited offerings, just not worth it. But the staff make up for any shortcomings the hotel have, my housekeeping attendant warm hospitality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erik Birger Anton Hedlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, housekeeping, amenities, lobby, and service! Happy to return in the future!
Stayed 8 nights in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff is wonderful and so helpful. I’ve stayed here twice and will continue to return for my trips to Makati.
Stayed 3 nights in Jul 2024

10/10 Excellent

Conrad, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool and Onsen was nice, we also had a nice bathtub in our room. Great location! The water dispenser on each floor was very convenient to fill up our drink bottle and kettle. We could hear the street noise from the 17th floor and our view was of the building opposite, the fridge was not cold at all.

6/10 Okay

Felix, Oklahoma City

Liked: Staff & service, property conditions & facilities
Good location in Makati
Stayed 2 nights in Jun 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Michael

Liked: Room comfort
Disliked: Staff & service
Smelly room & reception slow to react
Hotel experience overall was OK, but I got a very smelly room the first night. Smell was in fact unbearable. I only was changed to another room the next day and had to wait another 2 hours upon checking in the morning. This was very slow and cost me time and nerves. I did not receive an official apology from the hotel either. The room after was OK. Suggest checking the room upon arrival as some of them seem to have mould or aircon problem
Stayed 4 nights in Jun 2024

8/10 Good

Felix, Oklahoma City

Liked: Amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2024

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Kok Heng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Felix, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to fo business in Makati
Stayed 3 nights in Jun 2024