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I’M Hotel

5.0 star property

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Prestige
Lobby
Outdoor pool, pool loungers
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Power Plant Mall
    ‪14 min walk‬
  • Ayala Center
    ‪16 min walk‬
  • Greenbelt Shopping Mall
    ‪18 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪32 min drive‬

Room options

View all photos for Prestige

Prestige

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio

Classic Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

City Garden GRAND Hotel

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1261)
The price is AU$201
for 1 room
includes taxes & fees
9 Mar - 10 Mar
City Garden GRAND Hotel

About the area

Makati

With a stay at I’M Hotel, you'll be centrally located in Makati, a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia. .This luxury hotel is 4.8 mi (7.7 km) from Newport World Resorts and 5.2 mi (8.3 km) from U.S. Embassy.

What's nearby

  • Greenbelt Shopping Mall - 18 min walk
  • Glorietta Mall - 20 min walk
  • St Luke's Medical Center Global City - 4 min drive
  • Bonifacio High Street - 5 min drive
  • Fort Bonifacio - 15 min drive

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬1 min walk

About this property

I’M Hotel

Luxury Makati hotel in Makati Downtown with 4 restaurants
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 50 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Boram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was great to stay in this hotel. I stayed for 3 days, the first day, the room was not made so i needed to ask the front desk for a new towel and shampoo refilling, and another thing is the wifi kept being disconnected and I had to log in the wifi whenever I am out from the room even in the hotel building. The staff was really kind and nice. I'd like to visit again if those points get better.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Business traveller
Liked: Amenities, property conditions & facilities
The Front Office Manager Juan Salazar sorted out an issue perfectly, he is a credit to your management team.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a very nice one and that staff are top-notch. However, I must stress on the fact that they need to work to improve the check-in experience as it was not seamless. Granted it was made more complicated by one guest who was checking out and who was being very loud and shouting at the receptionists. As a result they were taken up with this guest and I along with another person waited for what seemed like an hour. When that guest finally left, the staff expedited my check-in. The facilities and amenities cannot be faulted. The spa as well lived up to the hype and was well worth the relaxing experience. Would highly recommend it, although I am told by locals that you pay a premium for it compared to other places around. Would not think twice still because you the reader know you’re worth it. Staff at the restaurant were a bit aloof the one time I went there. They sat me down with the menu and then went away and did not come back. So after what seemed like 15mins, I just left. That was despite the restaurant being deserted with only one other family. To be blatantly honest as well, the 5 star rating may not quite be accurate but that would not prevent me from staying there again. Please just improve the check-in process and the guest experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Makati
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’m hotel is always nice to stay at. Very safe and clean. Also, I didn’t catch her name, but one of the girls at the front desk seemed miserable. I couldn’t get her to smile. If looks could kill.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to extend our trip twice and the staff at I'm hotel were very helpful in getting us the best rate for our extended stays. We will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Donald, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staying at I'm Hotel! Right in the heart of Makati!! Lots to do and see!
Stayed 6 nights in Oct 2024

10/10 Excellent

Skye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jason A.

Liked: Cleanliness, amenities, property conditions & facilities
Great Spa and proximity to restaurants and malls
Stayed 1 night in Nov 2024

2/10 Terrible

Keltie, Calgary

Excessive
Stayed 2 nights in Oct 2024

2/10 Terrible

Keltie J, Calgary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They take an excessive damage deposit. I will not stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I have stayed at during my trip.
Stayed 1 night in Nov 2024

6/10 Okay

Parth, Sarasota

A bit overpriced for what it is.
Stayed 2 nights in Nov 2024

6/10 Okay

Parth, Sarasota

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
A bit overpriced for what it is.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

braden

Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be returning to I’M hotel. It’s very grand and lovely. I love the pool area the most.
Stayed 1 night in Oct 2024

10/10 Excellent

Suresh, Grapevine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel , staffs and its amenities: all good . Surrounding areas not so good . I walked near by areas and needed to be carful .
Stayed 3 nights in Oct 2024

10/10 Excellent

kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Stayed 1 night in Sep 2024

8/10 Good

Noam

Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sound proofing …
The sound proofing is so bad, I can literally listen to my neighbours. A kind of free entertainment but I am sure you don’t want to listen to the sound of toilet flushing from your neighbours. The staffs are not very professional, lack of clear communication overall as I went their restaurants and the rooftop bar.
Stayed 4 nights in Oct 2024

2/10 Terrible

Ryan

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience overall
Did not have my reservation when i arrived and not given anything in return for the hotels error... staff unwelcoming... "free massage" with reservation is only 10 minutes, laughable... staff woke me up an hour before checkout to tell me to leave ontime or i would be charged... my king bed was two single beds at different heights poorly matched...needs new management and modernization
Stayed 1 night in Sep 2024

10/10 Excellent

Lorne

Stayed 1 night in Sep 2024