6/10 Okay
Lynne
Travelled with group
22 Jan 2025
Liked: Cleanliness
Disliked: Amenities
The restaurant was very limited - and when asked to make a certain modification to a menu option, for some reason, the restaurant would not when it was a very easy and reasonable request. If the restaurant meet my very simple request, the dish would go from $20 to $40, for a simple poke bowl. Also, the hotel would not accept my e-gift certificate from American Express for $500, claiming that “American Express was not paying them [the hotel])” - I NEVER heard of such a thing. I’m going to call American Express and discuss this accusation with them. The salon, Exhale, was very nice though. Having to pay extra for a mini fridge is absurd!! I would not stay at The Battery Wharf Hotel again.
Lynne
Stayed 2 nights in Jan 2025