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Hotel Majapahit Surabaya - MGallery

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Majapahit Surabaya - MGallery

Front of property
Exterior
Heritage Suite Twin Bed | View from room
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
  • Tunjungan Plaza
    3 min walk
  • BG Junction
    13 min walk
  • Surabaya Plaza Shopping Mall
    16 min walk
  • Surabaya (SUB-Juanda)
    39 min drive

Room options

View all photos for Heritage Suite King Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite King Bed

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

Minibar, in-room safe, desk, laptop workspace

Heritage Suite Twin Bed

  • 57 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sheraton Surabaya Hotel and Towers

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (328)
The price is AU$157
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sheraton Surabaya Hotel and Towers

About the area

Surabaya

Hotel Majapahit Surabaya - MGallery is centrally located in Surabaya, a 3-minute walk from Tunjungan Plaza and 13 minutes by foot from BG Junction. .This family-friendly hotel is 0.9 mi (1.5 km) from Taman Hiburan Rakyat and 1 mi (1.7 km) from Surabaya Plaza Shopping Mall.

What's nearby

  • Tunjungan Plaza - 3 min walk - 0.3 km
  • Surabaya Plaza Shopping Mall - 16 min walk - 1.3 km
  • Grand City Surabaya - 17 min walk - 1.4 km
  • Pasar Atum Mall - 4 min drive - 3.7 km
  • Surabaya Zoo - 6 min drive - 5.4 km

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Toby’s Estate - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Genki Sushi - ‬3 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪Fish and Co. - ‬4 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Luxury Surabaya hotel in Genteng with 3 restaurants
Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Make yourself at home in one of the 139 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at Indigo Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Indigo Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Sarkies Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This coffee shop overlooks the garden. Open daily.
The Maj Pub and Dine - This pub specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 223850 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Indigo Restaurant
  • Sarkies Restaurant
  • Lobby Lounge
  • The Maj Pub and Dine

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 453750.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 223850 per person
  • Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 281 reviews" "
Rating 8 - Good. 68 out of 281 reviews" "
Rating 6 - Okay. 5 out of 281 reviews" "
Rating 4 - Poor. 6 out of 281 reviews" "
Rating 2 - Terrible. 5 out of 281 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building makes the experience extra special.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be one of my favourite hotels ever. Perfect in every way!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Shahwaluddin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Been to MGallery collection hotel before so the bar has been set quite high. I like Majapahit but it lacks refinement. The lobby smells like cigar or moldy carpet. The only thing i like was my room- huge and with character
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

iskandar sani, kuala lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... highly recommend it!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoy

Travelled with partner
Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Stayed 2 nights in May 2024

10/10 Excellent

HANS, Woronora Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Stayed 5 nights in May 2024

8/10 Good

David

Stayed 1 night in Apr 2024

10/10 Excellent

Jill, Blandford Forum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Stayed 1 night in Feb 2024

10/10 Excellent

Poh Choo

Enjoyed our stay, great service, staff alert to your needs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carolyn, Ocracoke

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxurious historic hotel. Excellent breakfast buffet
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the old colonial style
Stayed 3 nights in Dec 2023

10/10 Excellent

DIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with its history. Rooms requires an uplift look.
Stayed 1 night in Dec 2023

8/10 Good

michael

Stayed 2 nights in Nov 2023

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Excellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus
Stayed 2 nights in Sep 2023

10/10 Excellent

MARIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to return to again & again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Mohamad Nasir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff
Stayed 2 nights in Jul 2023

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family in Surabaya
Excellent stay - beautiful 114 year old Hotel nestled among high rises For age or has been very well maintained Very nice change of pace from sterile chain hotels Nuce breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Noranah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Sachi

Stayed 3 nights in Jan 2023

8/10 Good

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to a upscale shopping mall in Surabaya. You can all kinds of luxury goods and food in the mall. It also has awesome colonial architecture and lighting at night. I had problem with the mosquitoes which are everywhere and in the room, so bring some repellent if you attract mosquitoes.