This property was an oasis in the downtown Orlando area. The location not only made it walkable, it was very drivable to other restaurants and shopping. The location was close to highways and the interstate as well. The valet (the only parking option) was well run and staffed. The daily continental breakfast was delicious and had unique items. Waffles, bagels, breakfast sandwiches and unique beverages were appreciated. The breakfast area was kept spotless. Reena was a delight at the daily breakfast. Her interaction with guests and desire to please was greatly appreciated. The multiple seating areas were available to use as a work station when not used for breakfast. Access to a great outdoor deck was also available to guests. A rooftop workout area and pool was a welcome amenity. The laundry was also on the top floor. It was great to be able to sit poolside or workout while laundry is being completed. The views were stellar. After our second day as a guest, we received daily inquiries to our comfort level and needs. The staff was very, very accommodating and friendly.
The room we occupied did have some wear and tear; things that would be very easily corrected, i.e. a split in the ottoman and and office chair with the seat lifting. These items should be corrected when considering the daily room rate. While friendly and accommodating, neither the staff nor the valet seemed very familiar with the area. The could not (or would not) identify streets or directions.