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Seralago Hotel & Suites Main Gate East

3.0 star property

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, pool loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Outdoor space
  • Hot tub
  • Air conditioning
  • Barbecue grill

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪5 min walk‬
  • Falcon's Fire Golf Club
    ‪3 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪17 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
2.1 out of 5, (2502)
The price is AU$125
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Maingate Lakeside Resort

About the area

Kissimmee

Located in Kissimmee, Seralago Hotel & Suites Main Gate East is in the entertainment district, a 4-minute walk from Old Town and 5 minutes by foot from Fun Spot America. .This family-friendly aparthotel is 1.3 mi (2.1 km) from Falcon's Fire Golf Club and 2.4 mi (3.8 km) from Celebration Golf Club.

What's nearby

  • Old Town - 4 min walk
  • Fun Spot America - 5 min walk
  • ESPN Wide World of Sports - 9 min drive
  • Disney Springs™ - 12 min drive
  • Epcot® - 16 min drive

Getting around

  • Poinciana Station - 10 min drive
  • Kissimmee Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ‪World Food Trucks - ‬7 min walk
  • ‪World Showcase of Flavors Food Truck - ‬10 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Flippers Pizzeria - ‬6 min walk
  • ‪Mr And MRS Crab - ‬5 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and a fitness center
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 614 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided on request.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Grab a bite from the grocery/convenience store serving guests of Seralago Hotel & Suites Main Gate East.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kissimmee? This aparthotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Fence around the pool
  • Sunloungers
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free theme park shuttle
  • Car not required
  • On-site car hire

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Fridge
  • Microwave

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 10.00 per night

Bathrooms

  • Partially open bathroom
  • Combined shower/bath
  • Free toiletries
  • Hairdryer
  • Towels provided
  • Eco-friendly toiletries

Entertainment

  • TV
  • Games room
  • TV in a common area

Outdoor areas

  • Fully fenced
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Near a laundromat

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Laptop workspace
  • Conference space (1195 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • No lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Wet bar
  • Porter/bellboy

Location highlights

  • In the entertainment district
  • Near a hospital

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Free theme park shuttle
  • Volleyball on site
  • Basketball on site
  • Tennis on site
  • Golf nearby
  • Waterskiing nearby
  • Theme parks nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 614 rooms
  • 2 floors
  • LED light bulbs
  • Access via exterior cooridors
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 332 out of 2482 reviews
Rating 8 - Good. 242 out of 2482 reviews
Rating 6 - Okay. 372 out of 2482 reviews
Rating 4 - Poor. 438 out of 2482 reviews
Rating 2 - Terrible. 1098 out of 2482 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Satyam

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Seralago Hotel & Suites Main Gate East was disappointingly poor. The cleanliness of the rooms left much to be desired, with unemptied trash bins and dusty surfaces throughout. Communication with the staff was frustrating; they were unresponsive and lacked information when needed. The overall condition of the property was below par, with outdated rooms and malfunctioning amenities. Additionally, the area surrounding the hotel felt unsafe at night, and parking was both limited and inconvenient. I would not recommend this hotel based on my experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, room comfort
A++
Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area. I would suggest coffee maker and a comfy chair but everything else was great for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Place had many roaches and poor costumer service
Stayed 8 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Nilka

Travelled with family
Disliked: Cleanliness, room comfort
Hotel malas condiciones
Necesita hacer demasiado arreglos las camas horribles el baño ni se diga votando agua las pared rota piso malos área de picina el jaccuzzi no sirve
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Marnie

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort
This place was awful. There was a leak in the bathroom that puddled in front of the toilet whenever we ran the shower. The floor was dirty. The sheets were dirty. One of the mattresses smelled like pee. There was at least 1 cockroach. I mentioned the bathroom leak when I checked out but they didn't seem to care; if I wasn't a pushover I would have asked for a different room or a discount, because it was not worth what I paid.
Stayed 2 nights in Nov 2024

6/10 Okay

Phil

Travelled with family
Disliked: Cleanliness, room comfort
Run down. Dirty . Stained mattresses. 20$ a day fee.
Stayed 2 nights in Nov 2024

8/10 Good

Mistie

Travelled with family
Liked: Cleanliness, room comfort
Miscommunication
I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I was finally given a suite.. This was approximately 8:30pm
Stayed 2 nights in Nov 2024

4/10 Poor

yazohara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cuarots en mala condicion no luces no toallas
Stayed 1 night in Nov 2024

2/10 Terrible

Tomy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated not even close to the photos, unsecured parkings, too deteriorated building, smelly rooms, not safe for childrens
Stayed 7 nights in Nov 2024

4/10 Poor

Enrique

Disliked: Cleanliness
Telephone, t.v , coffee maker Notting was working
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room I had was very large compared to what i expected for such a low price, but needs major updating. Im glad i was only there for a night because i would not have used the shower it was so outdated and gross, if i wasnt so tired i probably wouldnt have slept in the bed even. The whole area i could see needs updated and a good deep clean.
Stayed 1 night in Nov 2024

8/10 Good

Karim, Pembroke Pines

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Foe the price you pay it s perfect!in a very good location. There could be some renovations done here and there..our door was about to break and the 2nd pool was not open. Resortfee is a little too much dor what you get!!.it used to be $9, now it s $20 per day!! Otherwise no problems. Thank you
Stayed 2 nights in Nov 2024

4/10 Poor

Oscar A Diaz

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Buena ubicación, pero no hubo limpieza y en la habitación todo estaba roto
Stayed 4 nights in Nov 2024

6/10 Okay

Devin

Travelled with group
Took a long time to check in, no cleaning service "Temporarily suspended", ya ok buddy. Also no ice machine
Stayed 3 nights in Nov 2024

6/10 Okay

Janis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, amenities
The lock on the first room did not work, and it was in a desolate area. The cards did not work. Security had to open up the door with a key and then send maintenance over who then replaced the entire lock. Went out, came back and the door was left open.Luckily, nothing was missing from our bags. I would never recommend this place
Stayed 1 night in Nov 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
Property and room was old and dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

Mistie

Travelled with family
Liked: Cleanliness, room comfort
Front desk lady
The lady in the office that checked us in was nothing but AMAZING.. She was sweet and very polite. The only down fall from our trip was the pool closed at 8pm and the hot tub said it was open til midnight but it was closed when we went there at 8:30.
Stayed 1 night in Nov 2024

2/10 Terrible

Karla

Travelled with family
Disliked: Cleanliness, room comfort
Trust the reviews STAY AWAY
The pictures of this property must have been taken at leats 30 years ago... everything was horrible, since check checking in till the las day of our stay. We checked in at 9 pm the line at the lobby was huge (people complaining first red flag), as soon as we walked to our room the door was open, and the lock didnt work, dirty towels in the bathroom ans the water of the toilet was running, went back to the huge waiting line, we were giving another room, pretty much same conditions, furniture smelled so bad, because it was extremely old, the light at the bathroom looked like a rave party going on and off the whole time, the keys of the room stopped working the second day, hotel full of dogs (definitely no service dogs), I can keep going but I will save your time, just stay away.... ohh be aware of the extra $20 per day for the"RESORT FEE" this place should be ashame of charging this fee for the conditions of the rooms and the whole place.
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Dirty. Property not matained
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with family
Below average but ok in a pinch
While it wasn’t terrible it definitely wasn’t something to brag about. The lights didn’t work in the bathroom and the toilet leaked terribly from the water supply. We reported it and were told they’d fix it but no one ever showed up. The swimming pool in the back of the property by the suites we stayed in was closed down leaving us thinking there was no pool. It wasn’t until our 2nd day there when I went to report the toilet again that I was told there was another pool up by the front building. The rooms were a good size but there was no bedding/pillows for the pull out or the Murphy bed. The cable tv was a joke with almost no channels and bad reception. Never even tried to connect to the Wi-Fi. The mini fridge did not have a freezer compartment and the kitchen was big but only contained a microwave along with a ton of empty cabinets and a lot of counter space. I think the kicker was checking out and finding two days later a charge on my card for just under thirty USD that was completely unauthorized. After a couple days of trying to reach the manager I was told that staff/housekeeping (who knows) reported the room still occupied at 145pm which is a lie and my gps and toll statement shows me completely out of the county just after check out. It’s been a week and I’ve been told a refund is coming but I’m still waiting. The location right next door to Fun Spot / Old Town is why we booked here but I wish I would have known the down side because we wouldnt have booked.
Stayed 2 nights in Oct 2024