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Seralago Hotel and Suites Main Gate East

3.0 star property

Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom
In-room safe, laptop workspace, iron/ironing board, free WiFi
2 outdoor pools, a heated pool, pool loungers

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Hot tub
  • Outdoor space
  • Air conditioning

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪6 min walk‬
  • Disney Springs™
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About the area

Kissimmee

Located in Kissimmee, Seralago Hotel and Suites Main Gate East is in the entertainment district, a 4-minute walk from Old Town and 6 minutes by foot from Fun Spot America. .This family-friendly aparthotel is 1.3 mi (2.1 km) from Falcon's Fire Golf Club and 2.4 mi (3.8 km) from Celebration Golf Club.

What's nearby

  • Old Town - 4 min walk - 0.4 km
  • Fun Spot America - 6 min walk - 0.5 km
  • ESPN Wide World of Sports Complex - 10 min drive - 7.2 km
  • Epcot® - 11 min drive - 9.4 km
  • Disney Springs™ - 12 min drive - 10.5 km

Getting around

  • Poinciana Station - 18 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 29 min drive

Restaurants

  • ‪World Food Trucks - ‬8 min walk
  • ‪World Showcase of Flavors Food Truck - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Flippers Pizzeria - ‬7 min walk
  • ‪Mr And MRS Crab - ‬6 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and a fitness center
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 614 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided on request.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a steam room. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the aparthotel's room service.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kissimmee? This aparthotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Room service is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Car hire
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Seralago Hotel and Suites Main Gate East Reviews

Reviews

5.2
Rating 10 - Excellent. 791 out of 5473 reviews
Rating 8 - Good. 771 out of 5473 reviews
Rating 6 - Okay. 917 out of 5473 reviews
Rating 4 - Poor. 950 out of 5473 reviews
Rating 2 - Terrible. 2044 out of 5473 reviews

4.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Aleksandra

Stayed 3 nights in Dec 2024

2/10 Terrible

Lamiya

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ewwww just nasty!! First off the pictures are fake. I booked family suite which was supposed to have a living room with 2 queen beds. I was informed they had no such room and they only had a family room with bunk beds. Ok fine I get in the room and it smells horrid!!!! Like feet and mold mix all together. The kitchen and bath are combined and also nasty. The furniture was very old and falling apart. Save you self alot of time and money and run away from this place. Its not worth it. Yes the location is wonderful but you still have to return to a disgusting place to lay your head. Im not over exaggerating this place should be torn down its not savable. The audacity to charge a 40 dollar resort fee when there were no resort amenities. The tv had no cable I was told they were into it with the cable company. I changed rooms thank God but it was only slightly better. I paid for 2 nights and couldnt find anything better in price so I stay both nights. I went and got cleaning supplies and a broom along with air freshners. Oh and they charges a 100 dollar deposit as if the room wasnt already damaged beyond repair. Just EWWWWWWWW.!!! Never again.
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap clean but property needs work
Stayed 1 night in Nov 2024

6/10 Okay

Yosbany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old place ! Old beds ! Front end people super unfriendly! Horrible service
Stayed 7 nights in Dec 2024

4/10 Poor

Jessica, Fort Meade

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The Family Suite--there was rust on every door and mold on the curtains. There was rust or mold on the lamp shade. The mini fridge and microwave were in the bathroom. The slept 5, but was extremely small. The bed was hard and uncomfortable. I was also scared to use the electrical outlets looking burnt. The bathroom was small and shower did not even work. The hinges of everydoor was covered in rust. Toilet ran constantly, shower leaked, bed were nasty.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shawn, Royal Palm Beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was rated by expedia as a 4 star property. This property was a 1 atar at best! The motel was absolutely disgusting! The furniture was old unkept. The bed linen was dirty old and the had no blanket or comforter. You had to ask for maid service. Which was not communicated at check in. We were required to pay a resort fee for services not available! The bathroom was moldy and unclean. The cable went out so we had no television service. When i called to complain they said it was the cable company issue and nothing they could do about it. No compensation offered. No dining on site. The motel only had a pool. The rest of the property was un kept. I am quie surprised that Expedia kept such a property on your listing. The property was listed at a price higher than what they had listed which was $29.99/ nt. I have lost faith and respect for Expedia as a result of this stay and terrible experience. I will seek out other sites that actually more accurately rate their listed properties! I would request a refund for this property from expedia for the horrendous experience and inaccurate rating of this property!
Stayed 2 nights in Dec 2024

2/10 Terrible

Romal

Disliked: Cleanliness, staff & service, property conditions & facilities
No electricity in hotel room
Stayed 1 night in Dec 2024

2/10 Terrible

Amy

Disliked: Amenities
my stay by three days.. Mold everywhere, furniture from 1970s, holes in sink ( pieces of ceramics missing) pool not open in 87 degree weather, pond ( green swamp with garbage pails floating on top)
Stayed 3 nights in Dec 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Atul

Disliked: Cleanliness, staff & service
This was the worst experience in my life time. Worst customer service- very rude. The lady was not cooperative or polite. Bad smell in the room and outside the door.
Stayed 1 night in Dec 2024

6/10 Okay

Cheyrl

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place is outdated for sure. However, we still choose to stay here when we visit Orlando. The price and the location make it a great choice and the staff is always super nice.
Stayed 1 night in Dec 2024

6/10 Okay

Elisa

Stayed 1 night in Dec 2024

6/10 Okay

Elisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff, but the property is in bad shape, lights and electric outlets don't work, the door didn't lock properly, no ice machines...

10/10 Excellent

MARAIDA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Juanita

Travelled with family
Disliked: Room comfort
Cambiar los matres darle mejor mantenimiento
Stayed 1 night in Dec 2024

2/10 Terrible

vinicio, Andover

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Adrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Stayed 1 night in Dec 2024

2/10 Terrible

Kelsey

Stayed 1 night in Dec 2024

2/10 Terrible

Kerimar Enid Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
First thing I want to say is that the receptionist named Daniel was really kind and respectfull, he was great. Regarding the "hotel" this was a real life nightmare. Super Dirty, scary, old, beds were horrible. Everything was bad. Please DO NOT stay here.
Stayed 2 nights in Dec 2024

2/10 Terrible

Angel L.

Liked: Cleanliness
Disliked: Property conditions & facilities
Was dirty, no hot water, uncomfortable pillows, uncomfortable bed, extremely DIRTY
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
wouldn’t recommend
Stayed 4 nights in Dec 2024

2/10 Terrible

Andre

Disliked: Cleanliness, amenities
Dirty place, poor of maintenance, room smells terrible.
Stayed 2 nights in Dec 2024

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, room comfort
Comfortable,safe,quiet we will be back
The property was decorated beautifully. Our toilet top had a crack, but it worked. Other reviews said there was cigarette stains on the tub, I saw extra tub covering pieces. No cigarette holes, no bugs at all. Not even 1. I loved all about our little room. The lamps were adorable and the furniture was sturdy.
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Diane

Stayed 2 nights in Dec 2024