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Signia by Hilton Orlando - An Official Walt Disney World® Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Signia by Hilton Orlando - An Official Walt Disney World® Hotel

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Ballroom
Room, 2 Queen Beds, Allergy Friendly
Daily to-go breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Room service

Explore the area

Map
14100 Bonnet Creek Resort Lane, Orlando, FL, 32821
  • Waldorf Astoria Golf Club
    ‪2 min walk‬
  • Walt Disney World® Resort
    ‪7 min drive‬
  • Disney Springs™
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Allergy Friendly

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Disney Fireworks View)

View from room

Room, 2 Queen Beds (Disney Fireworks View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Pool View

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 116 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (& Rollaway Bed)

Room, 1 King Bed (& Rollaway Bed)

Room, 1 King Bed (& Rollaway Bed)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Room, 2 Queen Beds, Allergy Friendly

Room, 2 Queen Beds, Allergy Friendly

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

View from room

Suite, 2 Queen Beds

  • 116 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Disney View)

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed (Disney View)

  • 193 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

View from room

Junior Suite, 1 King Bed, Accessible (Hearing)

  • 78 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • 78 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Disney View)

View from room

Junior Suite, 1 King Bed (Disney View)

  • 78 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Room, 1 King Bed (Peloton Wellness Room)

Room, 1 King Bed (Peloton Wellness Room)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Roll-In Shower)

View from room

Junior Suite, 1 King Bed (Roll-In Shower)

  • 78 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 193 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Presidential Room, 1 King Bed, Accessible (Roll-in Shower)

  • 267 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Disney View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Disney View)

  • 38 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 267 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels

Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Disney View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Disney View)

  • 38 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Disney View)

View from room

Room, 2 Queen Beds (Disney View)

  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Grand Cypress

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (2107)
The price is AU$699
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hyatt Regency Grand Cypress

About the area

Orlando

Located in Orlando, Signia by Hilton Orlando - An Official Walt Disney World® Hotel is in the entertainment district, within a 15-minute drive of Disney Springs™ and Disney's Hollywood Studios®. .This family-friendly hotel is 5.1 mi (8.2 km) from Epcot® and 7.3 mi (11.7 km) from Disney's Animal Kingdom® Theme Park.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Disney Springs™ - 7 min drive
  • Disney's Typhoon Lagoon Water Park - 8 min drive
  • Disney's Hollywood Studios® - 11 min drive
  • Epcot® - 13 min drive
  • Disney's Animal Kingdom® Theme Park - 20 min drive

Getting around

  • Kissimmee Station - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 29 min drive

Restaurants

  • ‪Germany Pavilion - ‬7 min drive
  • ‪Everything POP Shopping & Dining - ‬8 min drive
  • ‪Centertown Market - ‬8 min drive
  • ‪Regal Eagle Smokehouse - ‬7 min drive
  • ‪Landscape of Flavors - ‬8 min drive

About this property

Signia by Hilton Orlando - An Official Walt Disney World® Hotel

Family-friendly hotel with 12 restaurants and 3 outdoor pools
Signia by Hilton Orlando - An Official Walt Disney World® Hotel offers 1009 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 1009 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools or 2 spa tubs. Additional features at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Enjoy Asian cuisine at ZETA ASIA, one of the hotel's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Orlando? This hotel has 240000 square feet (22297 square meters) of space consisting of a conference center and 70 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
ZETA ASIA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
La Luce - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
MUSE - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Bull & Bear - Overlooking the golf course and pool, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Beech - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per night)
  • Available in some public areas: WiFi (USD 0.00 per night)

Parking and public transport

  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 54 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle
  • Free theme park shuttle

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 18-25 for adults and USD 10-15 for children
  • 12 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 3 bars/lounges
  • Room service available

Restaurants on site

  • ZETA ASIA
  • La Luce
  • MUSE
  • Bull & Bear
  • Beech

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 2 hot tubs
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Golf course
  • Golf driving range
  • Sauna
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • Lazy river
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (240000 square feet of space)
  • Meeting rooms - 70

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 18 to 25 for adults, and USD 10 to 15 for children
  • Fee for in-room wireless internet: USD 0.00 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per night (rates may vary)
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bonnet Creek Orlando
Bonnet Creek Orlando Hilton
Bonnet Creek Resort Orlando
Bonnet Resort Orlando
Hilton Bonnet Creek
Hilton Bonnet Creek Resort
Hilton Creek Orlando
Hilton Orlando Bonnet Creek
Hilton Orlando Bonnet Creek Resort
Hilton Orlando Creek Bonnet
Hilton Orlando Bonnet Creek Hotel Orlando

Signia by Hilton Orlando - An Official Walt Disney World® Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews" "
Rating 8 - Good. 181 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful except for the bellhop. No one wants to hear unhappy complaints or even reprimand of customer behavior.
Stayed 3 nights in Oct 2024

8/10 Good

zeinab ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property, however they want $58 dollars to have valet park your car and then if you want to park yourself its $40. So $18 dollars to have your car parked. Then they want you to tip their workers? Thats on them for their fees. Crazy IMO.
Stayed 1 night in Oct 2024

10/10 Excellent

Mailyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price at snackbar
Stayed 1 night in Aug 2024

8/10 Good

Anindya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. My only gripe was that the staff for the Beech bar outside was unfriendly and took away from the resort feeling. Otherwise, I have always enjoyed staying here!
Stayed 4 nights in Oct 2024

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very pleasant experience. Friendly desk attendant checked me in promptly. Floors were spotless. Room was inviting and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Travelled with family, Travelled with pets
Liked: Amenities
The staff performed exceptionally with all.of us seeking refuge ffrom Hurricane Milton! We were in crisi s with pets fleeing our Tampa homes. I will write a formal letter w/ photos! Thank you for workiing in a crisis environment!
Stayed 1 night in Oct 2024

8/10 Good

Janice E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was during the Florida hurricane. Most everything was fine however only a couple of the restaurants were open and the ones that were open were overly packed. Had to use Uber eats. They were faster than waiting for a table.
Stayed 2 nights in Oct 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel with pure rooms, but check your bill
We have stayed at this hotel a number of times. With a family member with severe allergies, we always use the pure rooms (it is the reason we stay her). During our recent stay, we were evacuated from our home due to the hurricane. The good things: The hotel staff (with exception to two...see below) went above and beyond making it pleasant for everyone under a difficult situation. I have never seen so many dogs (we had ours also) and people, all hanging out together making the best of the situation. The staff worked hard, the hotel was clean and we enjoyed our stay....that is after we got to our room. Having booked a pure room again, and bringing our two dogs, I called and chatted to the staff at the hotel about reserving a room and about their hurricane protocol. It all seemed good. When we arrived to check in, we had the most unpleasant staff member imaginable, who checked us in and when I confirmed our pure room, he told me he couldn't give me a pure room due to our dogs (he said no dogs on the 14th floor). He happily took my money (the pure room cost more than the regular room), and downgraded us. When I mentioned we had stayed a number of times before with our dogs in the same room, he vanished to get the front desk manager. He argued the same, then eventually checked us in to the right room (the pure room). Guess what, I counted at least 10 dogs on the 14th in our hallway! When I checked out, the same guy tried to charge me for someone else's meal. How unpleasant!
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there during hurricane Milton. Staff did a great job dealing with the influx of people and a lot of pets. Didn't like the water in one of the spas/whirlpools wouldn't get warm/hot (this was the day before the storm arrived).
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Oct 2024

6/10 Okay

Sima

Travelled with family
Disliked: Amenities
Over priced for amenities, parking expensive
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

PAMELA, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels. Easy snacks, clean rooms, dining options, close to Disney
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to evacuate Hurricane Milton. The staff that stayed was incredibly helpful and the resort never lost power.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

I checked out a day early and they charged me for 2 days vs 1. They told me they would handle and didn't
Stayed 2 nights in Oct 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were friendly and helpful. We were excited that the hotel advertised chargers for electric cars, however, upon arrival, we found out that there were only two for the entire property. Unfortunately, one of the chargers was broken, and the other was occupied by an electric car that was not using the charger. The closest supercharger is about 15-20 minutes away, so this was definitely a huge inconvienence. Additionally, the hotel advertises that they have shuttles to all of the Disney parks, however, doesn't specify that there are times in which there is only one shuttle making many stops at different parks. One day it took us almost an hour to get to Hollywood Studios (which is a 10 minute drive maximum). We wish this would have been made more clear when we were boarding the shuttle. We will say that the shuttle drivers were incredibly friendly and helpful, we just wish we had a better understanding of how long the shuttles take (we lost out on a lot of time at the parks as a result and likely would have taken an uber/lyft instead). We also found that the cost for coffee was more expensive than inside the Disney parks!
Stayed 2 nights in Oct 2024

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fees!
A few different things. First, they don’t tell you there is a $125 PER DAY! security deposit on top of a $38 PER DAY SELF PARK FEE! 2nd they dont let you use the luggage carts. You have to let them take your luggage to your room for you and wait on THEM! now this hotel is $300 plus a night it’s sad that I almost paid more insecurity deposits and parking fees and it wasn’t even valet service then I did for my whole stay. with it being a Hilton and for what they charge I definitely expected a way nicer room and hotel experience. I will definitely be going next-door to the Waldorf Astoria next time.
Stayed 2 nights in Oct 2024