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Namba Oriental Hotel

4.0 star property

Photo gallery for Namba Oriental Hotel

Laundry room
Front of property
Premium bedding, down duvets, blackout curtains, iron/ironing board
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
2-8-17, Sennichi-Mae, Chuo-ku, Osaka, Osaka-fu, 542-0074
  • Dotonbori
    ‪4 min walk‬
  • Tsutenkaku Tower
    ‪3 min drive‬
  • Osaka Castle
    ‪7 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪59 min drive‬

Room options

View all photos for Oriental Quality Twin(3PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality Twin(3PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Quality King(2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality King(2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Quality Corner Suite Triple(5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Quality Corner Suite Triple(5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Quality Corner Suite Triple(5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 56 sq m
  • Sleeps 8
  • 3 Twin Beds

View all photos for Premium Triple Room (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Premium Triple Room (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 44 sq m
  • Sleeps 7
  • 3 Twin Beds

View all photos for Oriental Quality King(1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality King(1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Oriental Quality Twin(2PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality Twin(2PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Oriental Quality Twin(1PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

Laundry

Oriental Quality Twin(1PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Run of the House (For 1 People), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Run of the House (For 1 People), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Triple(3PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(3PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Oriental Twin (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Twin (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Garden Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Quality Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Quality Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Triple(For 4 People), Oriental Floor, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(For 4 People), Oriental Floor, Non Smoking

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Queen (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Queen (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Oriental Quality King(3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality King(3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Run of the House (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Run of the House (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Triple Room (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Premium Triple Room (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 44 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Triple(4PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(4PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple(3PAX), Oriental Floor, Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(3PAX), Oriental Floor, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Oreintal Twin (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Twin (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Garden Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Garden Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Grand Residence (5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 5
  • 2 Large Twin Beds, 2 Twin Murphy Beds and 1 Twin Sofa Bed

View all photos for Oriental Grand Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 6
  • 2 Large Twin Beds, 2 Twin Murphy Beds and 2 Twin Sofa Beds

View all photos for Oriental Grand Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Oriental Grand Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for Oriental Grand Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Run of the House (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Run of the House (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Oriental Premier Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 6
  • 2 Large Twin Beds, 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Oriental Premier Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Bunk Beds

View all photos for Oriental Premier Residence (For 5 people), Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (For 5 people), Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds, 2 Large Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for Oriental Premier Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 2
  • 2 Large Twin Beds and 2 Large Twin Bunk Beds

View all photos for Oreintal Queen (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Queen (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Oriental Premier Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 3
  • 2 Large Twin Beds and 2 Large Twin Bunk Beds

View all photos for Oriental Queen (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Laundry

Oriental Queen (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Quality Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Quality Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Twin (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Twin (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Oreintal Queen (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Queen (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Oreintal Twin (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Twin (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

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The price is AU$260
for 1 room
includes taxes & fees
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About the area

Osaka

A stay at Namba Oriental Hotel places you in the heart of Osaka, within a 5-minute drive of Tsutenkaku Tower and Shitennoji Temple. .This hotel is 3.1 mi (5 km) from Mint Museum and 3.2 mi (5.1 km) from Osaka Castle.

What's nearby

  • Kuromon Ichiba Market - 4 min walk - 0.4 km
  • Dotonbori - 4 min walk - 0.4 km
  • Nipponbashi - 5 min walk - 0.5 km
  • Tsutenkaku Tower - 3 min drive - 2.0 km
  • Osaka Castle - 7 min drive - 5.1 km

Getting around

  • Kitntetsu-Nipponbashi Station - 4 min walk
  • Nippombashi Station - 4 min walk
  • Itami Airport (ITM) - 26 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪三田製麺所 - ‬1 min walk
  • ‪元禄寿司千日前店 - ‬1 min walk
  • ‪磯丸水産 なんば南海通り店 - ‬1 min walk
  • ‪珉珉南千日前本店 - ‬2 min walk

About this property

Namba Oriental Hotel

Hotel with a 24-hour front desk, near Tsutenkaku Tower
Namba Oriental Hotel offers 267 accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
Make yourself at home in one of the 267 guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and bidets.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and gift shops/newsstands.
You can enjoy a meal at Bloom Field DINING serving the guests of Namba Oriental Hotel, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bloom Field DINING - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bloom Field DINING

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power and hot water outage will take place on April 9, 2025, from midnight to 4 AM. All facilities that use power, including elevators, will not be available during this time.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older, and children 6 and younger, included in the reservation. Breakfast fees apply for guests ages 7-12 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1000 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Crib (infant bed) fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Namba Oriental
Namba Hotel
Namba Oriental
Namba Oriental Hotel
Oriental Hotel Namba
Oriental Namba
Oriental Namba Hotel
Namba Oriental Osaka
Namba Oriental Hotel Hotel
Namba Oriental Hotel Osaka
Namba Oriental Hotel Hotel Osaka

Namba Oriental Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1029 reviews
Rating 8 - Good. 325 out of 1029 reviews
Rating 6 - Okay. 107 out of 1029 reviews
Rating 4 - Poor. 33 out of 1029 reviews
Rating 2 - Terrible. 32 out of 1029 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rifat

Stayed 2 nights in Jan 2025

10/10 Excellent

chao

Stayed 3 nights in Jan 2025

10/10 Excellent

Parin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was pretty old but lounge service was excellent. amazing location in terms of first time traveller in osaka. everything is walkable distance. heart of namba station
Stayed 3 nights in Jan 2025

10/10 Excellent

hyemin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ratha

Liked: Cleanliness, staff & service, property conditions & facilities
All good except the floor is carpet which is not good for allergies people. In terms of everything things else I give a 5 star.
Stayed 9 nights in Jan 2025

10/10 Excellent

Wai Ki

Stayed 3 nights in Jan 2025

10/10 Excellent

Ron, Highland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 3 nights in Dec 2024

8/10 Good

CHAEYOUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of dotonbori, it’s like a dream.
Stayed 2 nights in Jan 2025

8/10 Good

Rutty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Hideyo

Travelled with family
Stayed 3 nights in Jan 2025

10/10 Excellent

GUNHYEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Hisako

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenience area and great laundry facility. Want to be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Enoch

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the middle of the action. Close to Dotonbori. Lots of dining and shopping option. Close to subway station for easy travel to Umeda and Osaka castle. Free laundry, and snacks and drinks in lounge is a bonus. They even have beer, sparkling wine and sake for free.

6/10 Okay

warren

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, OK rooms
Amazing location - facility was great but the rooms were run down and older. Needed some TLC
Stayed 2 nights in Dec 2024

8/10 Good

Wiki

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Location is really great, level 1 and your already in the shopping district. Bad point being that the room is not very cleaned, hotel seems to be on an older side, have molds here and there. Down point for us is that there's no telephone at all to call receptionist. if you need extra towels etc need to go to lift lobby to call.
Stayed 6 nights in Dec 2024

10/10 Excellent

SooJung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

CHI WAI THOMAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Johnson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely uncomfortable and you can not control the air conditioner. I asked the front desk and they informed me that the air conditioner is controlled by the front desk. When i arrived the temperature in my room was 25.3 degrees C and i tried to adjust the thermostat to 20 degrees C. The room stayed at 25 degree C all night. I spoke with the frint desk and thats when they told me the air conditioner is controlled by the front desk. I asked them o To lower the temperature to 21 degree C and my room never dropped below 23.5 degree C. I was extremely uncomfortable for the 4 nights i stayed at this hotel. Not to mention my room was old and dirty. I did not find the staff at the front desk welcoming or friendly. I expected more from japanese culture. I am very disappointed with my stay and will never book this hotel again. I would advise anyone else traveling to Osaka to avoid this hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Masatoshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers a beautiful lobby, restaurant, and well-appointed rooms, though our stay was marred by a non-functioning AC, requiring us to open the window for cooling. The breakfast, available for a small fee, was exceptional with a variety of traditional and western options. Its location is fantastic, just a short walk from the train station and Dotonbori. With a fix to the AC issue, this would be an ideal place to stay in Osaka.
Stayed 2 nights in Dec 2024

8/10 Good

Sid

Liked: Cleanliness
Great location, clean and comfortable. Rooms though are a bit small.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kereen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location! Clean and Comfy Room.
This Hotel is located nearby everything. You step out and you are basically in one of the popular markets in Osaka. It is about 5 - 6 minutes walk from the train station. You may even pass it because it's located in the heart of Tourist attraction. The hotel is well kept and the staffs are very polite and speaks English. The only thing I had a bit of an issue was trying to get my laundry done before leaving Japan but I had no Yen and the Hotel only take Yen in exchange for coin to use Laundry, so lesson learn to have enough Yen while you stay in Japan. I booked the room within 2 weeks before and they non smoking rooms where sold out but the smoking room I stayed in did not smell much of smoking and i was surprised. They have refreshing sprays in the room but you may not even need to use it so I am recommending to book any room. If you are not looking for much of a view and need someone clean and comfortable to stay, this is a very great choice. I will book again when I visit Osaka.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

SUYEON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
very good!
Stayed 3 nights in Dec 2024