Hotel Ciudad Real Palenque Palenque, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Superior Double Room 32 square metres 2 Double Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 2 Double Beds 344-sq-foot room, balcony with garden views Internet - Free WiFi Entertainment - 42-inch flat-screen TV with cable channels and streaming services Food & Drink - Room service (limited), free bottled water, and dining table Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryer Practical - Laptop-compatible safe, laptop workspace, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Junior Double Room 32 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 344-sq-foot room, balcony with pool views Internet - Free WiFi Entertainment - 42-inch flat-screen TV with cable channels and streaming services Food & Drink - Room service (limited), free bottled water, and dining table Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryer Practical - Laptop-compatible safe, laptop workspace, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Suite 50 square metres 1 King Bed and 2 Double Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed and 2 Double Beds 538-sq-foot room, balcony with garden views Layout - Bedroom and living room Internet - Free WiFi Entertainment - 42-inch flat-screen TV with cable channels and streaming services Food & Drink - Room service (limited), free bottled water, and dining table Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryer Practical - Laptop-compatible safe, laptop workspace, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Gift shops or newsstand
Total number of rooms - 72
Number of floors - 3
Number of buildings/towers - 2
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Children's pool
Spa services on site
24-hour front desk
Business centre
Dry cleaning/laundry service
Meeting rooms
Smoke-free property
Wedding services
Free WiFi
Year Built – 1994
Number of restaurants - 1
Conference space size (feet) - 3100
Conference space size (meters) - 288
Number of meeting rooms - 3
Waterslide
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 2
Number of poolside bars - 1
Number of swim-up bars - 1
Luggage storage
Free RV, bus, truck parking
Terrace
Nature reserve
Ballroom
Banquet hall
Reception hall
Fully fenced
Uncovered parking
Outdoor furniture
Coworking spaces
No accessible shuttle
Number of accessible parking spaces 1
Tile flooring in public areas
Gravel flooring in public areas
Cobblestone flooring in public areas
Stairwell handrail height (inches) - 43
Stairwell handrail height (centimetres) - 109

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Children's pool
Waterslide
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
Playground on site
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Spanish

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Hotel Ciudad Real Palenque offers 72 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Air conditioning
Room service (limited hours)
Television
Daily housekeeping
Phone
Private bathroom
Free toiletries
Hair dryer
Balcony
Desk
Iron/ironing board (on request)
Free bottled water
Blackout drapes/curtains
Shower only
In-room safe (laptop compatible)
Cable TV service
Flat-panel TV
Free WiFi
TV size 42
TV size (measurement) inch
Connecting/adjoining rooms available
Free cots/infant beds
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 2
Soap
Shampoo
Toilet paper
Window screens
Streaming services
Laptop-friendly workspace
Wardrobe
Change of towels (on request)
Change of bed sheets (on request)
Dining table
Tile flooring in room

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Las Palmas - This poolside rooftop bar specializes in Mexican cuisine and serves lunch and dinner.

La Terraza - Overlooking the pool and garden, this sports bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Bambú - Overlooking the pool and garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Playground on site

Spa Services

Massages
Deep tissue massage

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

No rollaway/extra beds available

No lifts

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Smoke detector

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Ciudad Real Hotel
Ciudad Real Palenque
Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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Hotel Ciudad Real Palenque

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Get an overview of this hotel
Family-friendly hotel with bars and spa services

Popular property highlights

Languages spoken

Hotel Ciudad Real Palenque

Hotel Amenities