Twinpalms Surin Phuket Resort

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Twinpalms Surin Phuket Resort

Outdoor pool, pool loungers
Point of interest
Point of interest
Property entrance
1 Bedroom Duplex Loft

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110
  • Surin Beach
    3 min walk
  • Nalu Bar & Grill
    1 min walk
  • Phuket Bus Terminal 2
    19 min drive
  • Phuket (HKT-Phuket Intl.)
    35 min drive

Room options

Lagoon Deluxe

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom Penthouse Loft

  • 240 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Palm Deluxe

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom Duplex Loft

  • 190 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Palm Premium

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Duplex Loft

  • 190 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Penthouse Loft

  • 230 sq m
  • Sleeps 2
  • 1 King Bed

Palm Suite

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Penthouse Loft

  • 427 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Lagoon Suite

  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

Lagoon Premium

  • 62 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the area

Choeng Thale

Located in Choeng Thale, Twinpalms Surin Phuket Resort is by the sea, a 3-minute walk from Surin Beach and 15 minutes by foot from Bang Tao Beach. .This family-friendly resort is 2.7 mi (4.3 km) from Porto de Phuket and 2.7 mi (4.4 km) from Kamala Beach.

What's nearby

  • Surin Beach - 3 min walk
  • Pansea Beach - 9 min walk
  • Bang Tao Beach - 15 min walk
  • Kamala Beach - 5 min drive
  • Boat Avenue Mall Phuket - 5 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 35 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬5 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬5 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬6 min walk

About this property

Twinpalms Surin Phuket Resort

Luxury resort with 3 restaurants and a full-service spa
Twinpalms Surin Phuket Resort offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Palm Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access is available. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy Thai cuisine at Oriental Spoon, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Choeng Thale? This resort has 2131 square feet (198 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Oriental Spoon - This restaurant specializes in Thai cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Wagyu Steakhouse - Onsite steakhouse. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 765 for adults and THB 385 for children
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Oriental Spoon
  • Pool Bar
  • Wagyu Steakhouse

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2131 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – June 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 765 for adults and THB 385 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Twinpalms Surin Phuket Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 796 reviews" "
Rating 8 - Good. 132 out of 796 reviews" "
Rating 6 - Okay. 24 out of 796 reviews" "
Rating 4 - Poor. 11 out of 796 reviews" "
Rating 2 - Terrible. 7 out of 796 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maryana

Stayed 6 nights in Aug 2024

10/10 Excellent

Kien Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this. Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daesung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Perfect Stay. Loved the catch beachclub. But the most we liked pisit. He madenour Stay memorable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

Fahad, Salam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect resort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 11 nights in May 2024

10/10 Excellent

Chia Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

MONAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Dor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Far from ideal
Stayed 4 nights in Apr 2024

10/10 Excellent

yongjip

Stayed 4 nights in Apr 2024

10/10 Excellent

MEHMET

Stayed 7 nights in Apr 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sujeong

Stayed 1 night in Jan 2024

6/10 Okay

Ricky, Highwood

Liked: Cleanliness, staff & service, property conditions & facilities
gramped great idea but surrounded by major loud music not right
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay. Lovely pool. Great breads at breakfast. Close to the sea. Quiet. Beautiful room. Really nice.
Stayed 4 nights in Dec 2023

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
The property is very high quality.
Stayed 3 nights in Dec 2023

6/10 Okay

YU PING

Disliked: Cleanliness
These area inconvenient
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel we have stayed at the service and facilities were excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a great pool and other facilities (gym and spa). Breakfast was great with lots of options. The free shuttle bus to the beach clubs was also brilliant. Great service and really friendly staff. I’d definitely recommend.
Stayed 5 nights in Oct 2023