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Hotel Riu Tequila - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Reception hall
Couples treatment room(s), sauna, body treatments, massages on the beach
Reception hall
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪7 min walk‬
  • Playacar Golf Club
    ‪2 min drive‬
  • Xcaret Eco Theme Park
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬

Room options

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (C)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (4096)
The price is AU$1,315
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

With a stay at Hotel Riu Tequila - All Inclusive in Playa del Carmen (Playacar), you'll be a 2-minute drive from Playacar Golf Club and 5 minutes from Quinta Avenida. .This all-inclusive property is 1.9 mi (3 km) from Playa del Carmen Main Beach and 4.5 mi (7.2 km) from Xplor Theme Park.

What's nearby

  • Playacar Beach - 7 min walk - 0.6 km
  • Playacar Golf Club - 2 min drive - 1.1 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 3.1 km
  • Xcaret Eco Theme Park - 13 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬1 min walk
  • ‪El Gaucho Steakhouse - ‬9 min walk
  • ‪RIU Yucatan - ‬4 min walk
  • ‪Occidental Allegro - ‬7 min walk
  • ‪Pool Bar - ‬5 min walk

About this property

Hotel Riu Tequila - All Inclusive

All-inclusive property with 5 restaurants and 4 outdoor pools
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 630 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Rosa Roja, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Rosa Roja - This buffet restaurant serves breakfast, lunch, and dinner.
Bamboo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Rinascita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Black Cow - Onsite steakhouse. Open daily.
Beach Club - This buffet restaurant serves lunch, dinner, and light fare. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1006 reviews
Rating 8 - Good. 258 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 48 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed at a Riu in the past and had a great experience, and this was the same case. There were just a few things that I wasn’t the biggest fan of. The first is how difficult it was the get the temperature right in the shower, next is there was no shampoo and conditioner, only a hair and body wash combo. We were not the biggest fans of the specialty restaurants but loved the buffet!! Overall we had a great time, just a few things I wish I know about prior to going!
Stayed 4 nights in Jan 2025

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to be more competitions with the participation of vacationers there
Stayed 8 nights in Dec 2024

6/10 Okay

Ronald

Liked: Staff & service
Initially we were really bothered that the hotel/resort was NOT on the beach. When I inquired this with staff, they acknowledged they use photos from their sister resort for their website. EXTREMELY disappointed. Tried to communicate w Travelocity and nothing was resolved. It was a 8-9 minute walk to the beach everyday. RIU Tequila itself was nice/average. Staff was wonderful and there was entertainment at RIU Tequila. Downside was the bathroom in the rooms did not have a door which meant I would have to leave the room for my teenage kids to shower and they had to do the same. Not very accommodating at all.
Stayed 5 nights in Dec 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel twice. Great for families and a value for money getaway. The staff work intently hard to look after you and make the resort a home from home. Would go back in a heartbeat.
Stayed 14 nights in Dec 2024

8/10 Good

Michaela

Stayed 9 nights in Dec 2024

10/10 Excellent

Antonio Quintana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gloria Estefania

Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the propery!!
Stayed 7 nights in Dec 2024

8/10 Good

Trevor, Englewood

Travelled with family
Liked: Staff & service, property conditions & facilities
We were supposed to stay at Riu Tequila. But when we checked in, they informed us we were staying at Riu Yucatan. It ended up being a blessing as the room was SO MUCH CLOSER to the beach/pools/bars/etc. The rooms were so-so but were fine. We had a 2-adjoining room set-up for us and our teens, so that was nice. Service and staff was great. Much better than another resort we stayed at last year down the road in Playacar. This was a very cost-efficient trip to Playa Del Carmen. Averaged to be about $200 per person/per day. And that got you unlimited drinks, snacks, meals, and a beautiful beach with tons of activities! Well worth it!
Stayed 5 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and lots of activities both in property and off. Staff is extremely accommodating for needs and assistance- from calling a cab to helping you get in contact with excursion folks for all your activity needs! Several onsite restaurants for different food wants- all inclusive so drinks and restaurants are free (obviously)! Lots of pools - even a swim up bar for the adults! We don’t have kids but if you do, this is a great spot for families! Short 10 min walk to the beach through a private walkway on the RIU property - but they also have a shuttle that comes every 5-10 min if you need a lift! They also have a restaurant/pools at the beach that’s included!
Stayed 7 nights in Dec 2024

6/10 Okay

ANDREW

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Food quality and selection was poor. 3 out of the 4 restaurants were buffets, serving all similar foods. Steak house was good. Rooms are not quiet at all, can hear everything and everyone around you. For the most part, the service was good. Until I checked out, the gentleman helping seemed lazy and aloof. Didn’t seem willing to help.
Stayed 5 nights in Dec 2024

2/10 Terrible

Jaymes Patrick, Westminster

Stayed 8 nights in Nov 2024

8/10 Good

Sandy Moreno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Ivan Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Clarelis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst resort I have ever been in. the room smelled like mold even though it seemed clean, the food at the buffet was absolutey disgusting. my sn had diarreah for 4 days after eating there. the hotel is old and extremely outdated even though the reviews said different, those were clearly lies. the workers seemed miserable only a few of them were smiling and helpful. i had a terrible time, i will never stay at another riu again. theres a reason why they are affordable, i rather spend more money and have a better experience. lesson learned. DO NOT WASTE YOUR MONEY OR TIME AT THESE RESORTS. ALSO the alcohol was the cheapest most disgusting brand that i have never heard of so i couldnt even get drunk !!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Estrella

Stayed 5 nights in Dec 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy excelente , everything super excelente
Stayed 6 nights in Dec 2024

4/10 Poor

Anthony K

Stayed 7 nights in Nov 2024

10/10 Excellent

Sulton Michael

Liked: Cleanliness
Having
Stayed 3 nights in Nov 2024

10/10 Excellent

Maximilian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely Resort! Beautiful Beach. We had a great time and would definitely go back.
Stayed 7 nights in Dec 2024

6/10 Okay

Vlada

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Sara Rachel

Travelled with family
Liked: Cleanliness, staff & service
The entire family ended up with severe food poisoning requiring doctors visits upon our return from the resort. We didn’t use the tap water for tooth brushing or drinking. The linens had stains and hair on them when we arrived. The “upgraded rooms” are not truly upgraded just fun looking wallpaper added. The mattresses are incredibly old and not comfortable. Our ceiling was leaking water from the light fixtures and maintenance did not come when we called. Instead they decided to wait until morning and woke us up at 7am to do the work they said would be taken care of the night before.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Tanisha

Stayed 3 nights in Nov 2024