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Hôtel Universel in Rivière-du-Loup

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Standard Room, 2 Queen Beds (Excellence)
Exclusive Room, Refrigerator & Microwave
Breakfast and dinner served, international cuisine
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Room service
  • Breakfast available
  • Gym
  • Pool

Explore the area

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
  • Musee du Bas St Laurent
    ‪19 min walk‬
  • Club De Golf De Riviere-Du Loup
    ‪3 min drive‬
  • Cegep De Riviere-du-Loup
    ‪3 min drive‬
  • Riviere du Loup, QC (YRI)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Hôtel Levesque

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1632)
The price is AU$215
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hôtel Levesque

About the area

Rivière-du-Loup

A stay at Hôtel Universel in Rivière-du-Loup places you in the heart of Rivière-du-Loup, within a 5-minute drive of Musee du Bas St Laurent and Manoir Fraser. .This family-friendly hotel is 1.4 mi (2.2 km) from Cegep De Riviere-du-Loup and 1.6 mi (2.6 km) from Club De Golf De Riviere-Du Loup.

What's nearby

  • Cegep De Riviere-du-Loup - 3 min drive
  • Grand Portage Regional Hospital - 4 min drive
  • Parc des Chutes - 4 min drive
  • Pot-a-l'Eau-de-Vie - 8 min drive
  • Riviere-du-Loup Saint-Simeon Ferry - 8 min drive

Restaurants

  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 300 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a waterslide, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy international cuisine at Restaurant - Boreal, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rivière-du-Loup? This hotel has 183 square feet (17 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Restaurant - Boreal - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–11:00 AM: CAD 7-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour fitness centre
  • Bike storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (183 square feet)
  • Meeting rooms

Outdoors

  • Firepit
  • Lifeguards on site
  • Outdoor furniture

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 910 out of 1625 reviews" "
Rating 8 - Good. 435 out of 1625 reviews" "
Rating 6 - Okay. 183 out of 1625 reviews" "
Rating 4 - Poor. 57 out of 1625 reviews" "
Rating 2 - Terrible. 40 out of 1625 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, not so great service.
The hotel itself is very nice and has an XL parking area for guests which is great. The downside started when I walked in to talk to the front desk to check in - she passed me my keys and didn’t explain any of the amenities: hours of operation for the gym, the pool, the laundry, the restaurant… etc. She said everything I needed would be on this little sheet that was attached to my room key package. I chose this hotel because I wanted to feel safe and comfortable in a nicer hotel in the area, and it almost felt like the service at front desk was more like a 1 star motel. The room itself was super comfortable, and I got room service since I was exhausted from a long drive. It arrived promptly within 25 minutes (you pay for this separately) and the meal was delicious. Overall I enjoyed the actual hotel room, though didn’t even know there was a gym until later so I ended up spending 3 hours in the room watching TV. I would probably try a different hotel next time. Just to see what other ones are like in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Denis

All good!
Stayed 1 night in Oct 2024

8/10 Good

Cynthia, Bellingham

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road
It was such a great stay. Great good and amazing spa.
Stayed 1 night in Oct 2024

8/10 Good

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was an issue; definitely not enough spaces for handicap parking. Food in restaurant was delicious but expensive. The public pictures do not portray the property accurately, it’s in a congested, high traffic area. Room was clean and comfortable, towels, although clean, showed their age.
Stayed 1 night in Oct 2024

8/10 Good

ruth

Stayed 1 night in Sep 2024

10/10 Excellent

Elaine, Belleville

Liked: Property conditions & facilities
We were able to check in early as we came from the east and never accounted for the time change. It was a great relief.
Stayed 1 night in Oct 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy but was a good experience.
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for larger vehicles
Stayed 1 night in Oct 2024

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Katie

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Gisele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Heating and conditioning unit was noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. Only complaint was we had some dirty towels left in our room, along with clean ones, and the internet cut out a few times.
Stayed 1 night in Oct 2024

10/10 Excellent

Fidele

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ça me va
Stayed 1 night in Oct 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 1 night in Oct 2024

2/10 Terrible

Rizeq

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room stank and the air quality was very bad.. we arrived late to the property and we were very tired.. on top of the air quality, the toilet was full of poop.. I don't recommend this property...
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024