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Room type Options Nightly price Book
Standard Room, 2 Queen Beds (Excellence)
29 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Exclusive Room, Refrigerator & Microwave
30 square metres
1 Queen Bed 1 Double Murphy Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Room, 1 King Bed
29 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Room, 2 Queen Beds, Pool View
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Room, 2 Queen Beds
29 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Room, 1 Queen Bed
29 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room
29 square metres
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour business centre
Laundry facilities

A stay at Hôtel Universel in Rivière-du-Loup places you in the heart of Rivière-du-Loup, within a 5-minute drive of Musee du Bas St Laurent and Manoir Fraser. This family-friendly hotel is 1.4 mi (2.2 km) from Cegep De Riviere-du-Loup and 1.6 mi (2.6 km) from Club De Golf De Riviere-Du Loup.

Make yourself at home in one of the 300 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a waterslide, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Enjoy international cuisine at Restaurant - Boreal, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rivière-du-Loup? This hotel has 183 square feet (17 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • ATM/banking
  • Total number of rooms - 300
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Conference space
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Smoke-free property
  • Billiards or pool table
  • Free WiFi
  • Year Built – 1973
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 183
  • Conference space size (meters) - 17
  • Waterslide
  • Number of indoor pools - 1
  • Turkish bath/Hammam
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Free long-term parking
  • 24-hour fitness facilities
  • Electric car charging station
  • Firepit
  • Banquet hall
  • Vending machine
  • Outdoor furniture
  • Secured bicycle storage
  • Lifeguard on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French

Parking

Free long-term parking , Free self parking

Room Amenities

Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Microwave
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Window screens
  • LED light bulbs
  • Recycling
  • Grab bar – Near toilet
  • Desk chair

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.

Restaurant - Boreal - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Golf lessons available nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Swedish massage
  • Reflexology

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-in time ends at 11 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Children stay free - maximum age 12

Credit card pre-authorisation

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Food service has been amended for enhanced safety

Hotel Names

  • Hôtel Universel in Rivière-du-Loup
  • Universel in Rivière-du-Loup
  • Hôtel Universel Rivière-du-Loup Riviere Du Loup
  • Hôtel Universel Rivière-du-Loup
  • Universel Rivière-du-Loup Riviere Du Loup
  • Universel Rivière-du-Loup
  • Hôtel Universel in Rivière du Loup
  • Universel In Riviere Du Loup
  • Hôtel Universel in Rivière du Loup
  • Hôtel Universel in Rivière-du-Loup Hotel
  • Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
  • Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

We should mention

Pool access available from 8:30 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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