8/10 Good
Kathryn
Travelled with partner
23 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next part of a convention centre complex and situated close to where two major autoroutes (20 & 85) intersect; so good location if you are planning to travel further into Gaspé or turn south to the Maritimes. But it also means that hotel location is not situated in particularly attractive part of Rivière-du-Loup.
The staff are friendly and courteous in both French and English; there is ample parking (including charging stations); and the room we stayed in was clean, tidy, and quiet. The AC was excellent and quiet.
There is room service and a restaurant on the premises; the hotel restaurant appeared to be popular with both hotel guests and locals; several large family and friend gatherings were taking place in the restaurant and in the hotel's private dining rooms just off from restaurant. The restaurant service was good; the food arrived quickly (in spite of the large numbers being served) and was in line with my expectations. Decent, but not especially memorable.
The restaurant, because it was so busy, was excessively noisy; we both wished that we had opted for room service instead.
Because of an unexpected change in vacation plans, we ended staying on a Saturday night -- instead of midweek as we had originally planned. That meant that the rate was almost twice as much as the rate we paid for a comparable hotel room in Québec City.
We still recommend the hotel because it was clean and quiet and conveniently located
Kathryn
Stayed 1 night in Aug 2024