Best Western Plus Grosvenor Airport Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Lobby
Bar (on property)
In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Gym
  • Breakfast included
  • Parking available

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    6 min walk
  • SFO Museum
    11 min walk
  • San Bruno Point Park
    3 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    7 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

South San Francisco

With a stay at Best Western Plus Grosvenor Airport Hotel, you'll be centrally located in South San Francisco, a 4-minute drive from San Francisco Bay and 12 minutes from Oracle Park. .This hotel is 9.6 mi (15.4 km) from Chase Center and 10.9 mi (17.6 km) from Moscone Convention Center.

What's nearby

  • South San Francisco Convention Center - 6 min walk
  • SFO Museum - 11 min walk
  • Cow Palace - 7 min drive
  • Chase Center - 11 min drive
  • San Francisco State University - 11 min drive

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Denny's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk
  • ‪Beijing Buffet - ‬8 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 206 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in South San Francisco? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 9.00 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 5:00 AM to 10:00 AM
  • Airport shuttle at scheduled times

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5005 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 670 out of 1424 reviews" "
Rating 8 - Good. 415 out of 1424 reviews" "
Rating 6 - Okay. 182 out of 1424 reviews" "
Rating 4 - Poor. 86 out of 1424 reviews" "
Rating 2 - Terrible. 71 out of 1424 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities
We were there for 6 nights and the hotel began to feel like home. Although the chairs in the room were old and run down, they worked and we were comfortable. We have reserved another stay at this Best Western
Stayed 8 nights in Sep 2024

2/10 Terrible

Maynard, Port Orford

Never got to hotel. Waited 90 min at International Terminal at SFO for a shuttle on a busy Sunday afternoon. Nothing. The fourth time a shuttle for one of their competitors came by, we got on it and checked in there. BW can keep my money but has lost my business for good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jazmin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little bit skeptical to stay here due to the reviews. I was pleasantly surprised. The breakfast was very good, there is a variety of things. We only stayed one night here. Parking can get a little full. We would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Robyn

Travelled with family
Liked: Room comfort
A nice hotel.
It’s a nice hotel. Terrible shuttle service and times available to get back and forth from the airport. It’s an older hotel but the beds were extremely comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, property conditions & facilities
Conveniently located close to SFO. Room was small, hair in tub, no hair dryer. Heater did not work. Room was very cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Mrs. Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities
Dated and in bad condition. Needs updating. Also, the shuttle was late, then it just zipped past. I had to get an Uber, which was expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
non
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to all tourist sotes in the area.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
BW SFO is where we usually stay when visiting friends and family in SF and neighboring areas. It’s a good property. Easy access to the highway. Near Costco and McDonalds. Tasty evening food despite kitchen being renovated for over a year.
Stayed 1 night in Sep 2024

2/10 Terrible

Cleo

Stayed 1 night in Aug 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Answered all questions about airport shuttle. Quiet are got good sleep. Parking easy - we left our vehicle there for 6 while in Hawaii. Extended parking was cheap. Shuttle on time and fast! Getting to airport was easy and coming back we caught the shuttle right on time. Very easy and convenient.
Stayed 1 night in Sep 2024

2/10 Terrible

Eli

Business traveller
Disliked: Cleanliness, property conditions & facilities
Will not stay there again
Stayed 4 nights in Sep 2024

6/10 Okay

Yuhua, Pleasanton

Stayed 1 night in Aug 2024

4/10 Poor

louis-hans

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very old and hugly. Clean and staff is nice. Breakfast and shuttle do not count on it.
Stayed 1 night in Sep 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kamaljit

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall it was ok. Unexpected fees were for the car parking. The room beside our room was very loud, we couldn’t sleep properly because of the noise. Also when asked about the pool we were told it was under construction. When we saw there was no construction happening at the pool. We were not able to use the pool.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2024

8/10 Good

Ramoncito

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

louis-hans

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and ogly
Stayed 1 night in Sep 2024