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We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds.

Very nice oasis at less than 1.5h from Mexico City. Really great as a weekend escape!

Great service and wonderful hotel and Spa

The property is in a terrible conditions, the staff at night was watching inappropriate videos.

El hotel y bungalows es muy viejo, sin remodelar. Es funcional, la alberca es buena para niños y el restaurante tiene buena comida. Los cuartos con mucho ruido exterior, baños con algo de humedad entre lozas y poca presión de agua

Wonderful property! Contemporary but rustic design, great amenities (electric curtains, digital lighting, Alexa, etc), private garden with beautiful views, fireplace, amazing staff and service!