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Chelsea Hotel, Toronto

Property class: 4

Photo gallery for Chelsea Hotel, Toronto

Lobby
Property video
2 indoor pools, pool loungers
Terrace/patio
Standard Room, 2 Double Beds (Chelsea)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Yonge-Dundas Square
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(708 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

8.6 out of 10
Excellent
(249 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(653 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(88 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(148 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(159 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Toronto Downtown Centre by IHG
Downtown Toronto
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 5,716 reviews
The price is AU$309
includes taxes & fees
18 May - 19 May
Holiday Inn Toronto Downtown Centre by IHG

About the area

Toronto

With a stay at Chelsea Hotel, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre. .This family-friendly hotel is 0.7 mi (1.2 km) from Art Gallery of Ontario and 1 mi (1.5 km) from Hockey Hall of Fame.

What's nearby

  • Downtown Yonge - 2 min walk - 0.2 km
  • Ryerson University - 2 min walk - 0.2 km
  • Yonge-Dundas Square - 3 min walk - 0.3 km
  • CF Toronto Eaton Centre - 5 min walk - 0.5 km
  • Art Gallery of Ontario - 11 min walk - 1.0 km

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 16 min drive

Restaurants

  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Swedish Deli - ‬2 min walk
  • ‪Elm Street Lounge - ‬4 min walk

About this property

Chelsea Hotel, Toronto

Chelsea Hotel, Toronto offers 1588 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.
Stay in one of 1588 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 indoor pools or enjoy other recreational amenities including a waterslide and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in Toronto? This hotel has 24000 square feet (2230 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
Bb33 - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 43 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bb33

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7494 out of 14681 reviews
Rating 8 - Good. 4042 out of 14681 reviews
Rating 6 - Okay. 1910 out of 14681 reviews
Rating 4 - Poor. 746 out of 14681 reviews
Rating 2 - Terrible. 489 out of 14681 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

2/10 Terrible

Genevieve

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

2/10 Terrible

Lisa

Travelled with group
Liked: Staff & service
I checked in with the intention of staying one night to celebrate an anniversary with a friend. We specifically chose your hotel because it advertised an adults-only pool and hot tub. Check-in was smooth, and the room initially appeared satisfactory. Unfortunately, we did not complete our usual bed bug inspection and went directly to the pool and hot tub. To our surprise, the area was overrun with children. As parents ourselves, we understand that facilities may occasionally be opened to families; however, it would have been helpful to be informed of this prior to check-in so we could have adjusted our plans accordingly. After returning from dinner, while lying in bed, I observed an insect crawling toward me. A Google Lens search confirmed it was a bed bug. Security responded promptly, inspected the room, and provided plastic bags so we could secure our belongings. We were offered a room change; however, given the circumstances, we were not comfortable remaining at the hotel. Our personal items had been exposed, we had nothing alternative to change into, and we ultimately left the hotel at approximately 11:00 p.m. and returned home. We were advised that someone would contact us the following morning with guidance regarding next steps, including dry cleaning and reimbursement. We To date, we have not been contacted.
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

10/10 Excellent

Joey

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms and very clean bathrooms.
Stayed 1 night in Jan 2026

6/10 Okay

ANDREW

Stayed 1 night in Jan 2026

10/10 Excellent

xin

Liked: Cleanliness, amenities, property conditions & facilities
The matress is really comfortable. The room is spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
All around top notch
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachel

The room was clean. /!; m
Stayed 1 night in Jan 2026

8/10 Good

Christine

Liked: Cleanliness
Clean room, Staff good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carrie, North Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, friendly helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Penny

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent helpful staff
Stayed 1 night in Jan 2026

6/10 Okay

Chuan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was pretty easy, and self check-out at the computer kiosk worked well. Found room a little small, bathroom was very outdated and small. Room insulation was not great, could easily hear noise from hallway and next room. Location was excellent for walking to shopping and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Jodi

yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Jocelyne L.

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was ok for the location
Stayed 3 nights in Jan 2026

10/10 Excellent

Elaiza Mae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and staff are so nice. I hope there’s like a free toothbrush and hairbrush included in the room. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

John Jairo

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, staff were great.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 2 nights in Jan 2026

8/10 Good

James

Stayed 2 nights in Jan 2026

4/10 Poor

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We had planned to stay the night, but with the snow storm coming we decide to check out and get home. So, we didn’t sleep. But we used the amenities, the room was clean and comfy and the location can’t be beat. We’ll be back
Stayed 1 night in Jan 2026