With a stay at Oaks Townsville Gateway Suites in Townsville (South Townsville), you'll be within a 5-minute drive of Magnetic Island Ferry Terminal and Perc Tucker Regional Gallery. .This aparthotel is 0.2 mi (0.4 km) from Maritime Museum of Townsville and 0.8 mi (1.3 km) from The Strand Beach.
Magnetic Island Ferry Terminal - 15 min walk - 1.3 km
Queensland Country Bank Stadium - 18 min walk - 1.5 km
Strand Park - 3 min drive - 2.1 km
Getting around
Townsville Station - 7 min drive
Townsville, QLD (TSV) - 19 min drive
Restaurants
Cowboys Leagues Club - 5 min walk
Victoria Bridge - 5 min walk
Wild Rice Laos & Thai Cuisine - 5 min walk
IMC Steak House - 2 min walk
A Touch of Salt - 4 min walk
About this property
Oaks Townsville Gateway Suites
Riverfront Townsville aparthotel in South Townsville with free parking
Oaks Townsville Gateway Suites offers 90 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. In-room wireless Internet access is available for a surcharge.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) is available to keep you connected. Bathrooms have showers and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This aparthotel also features wireless internet access (surcharge) and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Languages
English
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
WiFi available (AUD 5 per 24-hour period)
Parking and transport
Free covered self-parking on site
Food and drink
Fridge
Freezer
Toaster
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 59.0 per night
Bathrooms
Shower
Towels provided
Hairdryer
Entertainment
Flat-screen TV
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Tour/ticket assistance
Iron/ironing board
Phone
Luggage storage
Front desk (limited hours)
Location highlights
On the river
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
90 rooms
9 floors
Built in 2009
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill
Oaks Townsville Gateway Suites Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 587 out of 1159 reviews" "
10 - Excellent
587
Rating 8 - Good. 408 out of 1159 reviews" "
8 - Good
408
Rating 6 - Okay. 107 out of 1159 reviews" "
6 - Okay
107
Rating 4 - Poor. 39 out of 1159 reviews" "
4 - Poor
39
Rating 2 - Terrible. 18 out of 1159 reviews" "
2 - Terrible
18
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Nicole
Travelled with partner
22 Aug 2024
Liked: Amenities
Nothing to complain about
Nicole
Stayed 2 nights in Aug 2024
10/10 Excellent
Andrew
5 Aug 2024
Andrew
Stayed 1 night in Aug 2024
10/10 Excellent
Paul
2 Aug 2024
Liked: Cleanliness, room comfort
Paul
Stayed 2 nights in Apr 2024
6/10 Okay
Susan
Business traveller
22 July 2024
Disliked: Cleanliness
Great Location for bars and restaurants.
We chose the Oaks as we had stayed there many years ago and we knew there would be bars and restaurants very close to the accommodation. The property has aged and needs a good renovation. Check in was brilliant and efficient, they also called earlier in the day to confirm the bedding configuration that I had requested but didn't end up needing. The unit could do with a good clean. The bathroom had mold in the grout and when I tried to clean it off with the washer most came off so I don't think the cleaners had even tried, there must have been something they cleaned with on the shower floor as myself in the ensuite and my son in the 2nd bathroom almost slipped when we stepped in for our showers. The skirting boards need dusting as does the window sills. There were lights that the bulbs needed changing, blinds that were worn and starting to get holes in them, the bed and pillows weren't too bad as it will never be like home. The kitchen tap dripped and the uht milk was in date but was bloated so I wasn't game to drink it. Parking was included so that was a plus for the accommodation as well. We didn't venture anywhere else in Townsville as we were just passing through but the location is great for a quick stop with the bars and food so conveniently close.
Susan
Stayed 1 night in Jul 2024
8/10 Good
Mick
Business traveller
14 July 2024
Liked: Cleanliness, room comfort
Mick
Stayed 2 nights in Jul 2024
2/10 Terrible
Sharon
Travelled with family
12 July 2024
Disliked: Cleanliness
Nothing!!! aircon dripping mould everywhere mould in aircon vents not ice at reception phones don’t work beds had insects overall poor experience
Don’t feel it was worth the money I paid for the quality of furnishings etc and the room layout wasn’t great and unit very very small for cost
Mel
Stayed 1 night in Mar 2024
10/10 Excellent
Fiona Vanessa Maree
Travelled with family
24 Mar 2024
Liked: Cleanliness, room comfort
Pink experience
We stayed for 2 nights at the Oaks Hotel for the Pink concert on Friday. It was not only the cheapest in town, the location was perfect as the country bank stadium was within walking distance and a short drive from the train station. From check in to check out everything went smoothly. Friendly staff, the double bed was comfortable, cold a/c, clean linen & stunning view. Will definitely be staying here again when I'm back for a cowboys game.
Fiona Vanessa Maree
Stayed 2 nights in Mar 2024
4/10 Poor
James
19 Mar 2024
Disliked: Room comfort
Checked into our room and started to unpack and then reception came and told us we needed to change rooms, bed was terrible , air con noisy , no rubbish bin or detergent. Knobs fallen off stove top