Oaks Townsville Metropole Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Townsville Metropole Hotel

Meeting facility
Ballroom
Outdoor pool
Exterior
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Washer
  • Pool
  • Parking included
  • Housekeeping
  • Gym
  • Kitchen

Explore the area

Map
81 Palmer Street, South Townsville, QLD, 4810
  • Maritime Museum of Townsville
    4 min walk
  • Museum of Tropical Queensland
    17 min walk
  • Castle Hill
    3 min drive
  • Townsville, QLD (TSV)
    21 min drive

Room options

Mt Stuart Studio (No Housekeeping)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

  • 47 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Dual (No Housekeeping)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

Holiday Special, City Scape Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio (No Housekeeping Service)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

City Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

City Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Townsville

Located in Townsville (South Townsville), Oaks Townsville Metropole Hotel is a 4-minute walk from Maritime Museum of Townsville and 12 minutes by foot from Perc Tucker Regional Gallery. .This luxury aparthotel is 1.2 mi (1.9 km) from Cultural Centre Townsville and 1.2 mi (2 km) from Museum of Tropical Queensland.

What's nearby

  • Museum of Tropical Queensland - 17 min walk
  • Townsville 400 Racetrack Start / Finish line - 3 min drive
  • Castle Hill - 3 min drive
  • Magnetic Island Ferry Terminal - 3 min drive
  • Queensland Country Bank Stadium - 4 min drive

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Molly Malones Irish Pub - ‬17 min walk
  • ‪Zambrero Townsville - ‬13 min walk
  • ‪Grill'd - ‬8 min walk

About this property

Oaks Townsville Metropole Hotel

Luxury Townsville aparthotel in South Townsville with free parking
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a satisfying meal at Metropole Hotel serving guests of Oaks Townsville Metropole Hotel.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Metropole Hotel - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cots (infant beds): AUD 20.0 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 1 restaurant

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable service
  • Games room
  • DVD player

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Things to do

  • Fitness centre
  • Kayaking nearby
  • Snorkelling nearby
  • Golf nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Sailing nearby
  • Waterskiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 rooms
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Metropole Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 777 out of 1485 reviews" "
Rating 8 - Good. 506 out of 1485 reviews" "
Rating 6 - Okay. 125 out of 1485 reviews" "
Rating 4 - Poor. 51 out of 1485 reviews" "
Rating 2 - Terrible. 26 out of 1485 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
11th floor views amazing. Free upgrade is much appreciated. Great amenities in the room. Light switch for ensuite in weird place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyeon

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
Staff in reception was very helpful
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The view was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Stayed 11 nights in Jul 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise
Stayed 1 night in Jul 2024

10/10 Excellent

Kathi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Feeling welcomed and safe
Stayed 6 nights in Jul 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, room comfort
Townsville stopover
Close to restaurants, hotels and country bank stadium. Friendly efficient staff, highly recommend this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Samantha

Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Hotel attached. Close dining options.
Stayed 4 nights in Jun 2024

6/10 Okay

Brian

FOR THE PRICE OF THE ROOM ($599) IT WAS NO WHERE NEAR WORTH IT.
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Business traveller
Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The view was excellent, the apartment was relaxing and pleasant
Stayed 3 nights in Jun 2024

8/10 Good

eden

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Jun 2024

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The position of the place and walking distance to different areas. Easy parking and great food and drinks right there as well.
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Everything was awesome
Stayed 3 nights in May 2024

4/10 Poor

Edward

Disliked: Amenities
Receptionist wasn’t welcoming of friendly. Hotel is dated
Stayed 1 night in May 2024