With a stay at Hotel Gran Via, you'll be centrally located in Veracruz, steps from Parque Recreativo Cri-Cri and within a 5-minute walk of Benito Juarez Auditorium. .This spa hotel is 1.3 mi (2 km) from Veracruz Aquarium and 1.5 mi (2.3 km) from Veracruz Cathedral.
What's nearby
Benito Juarez Auditorium - 2 min walk - 0.3 km
Zócalo - 2 min drive - 2.4 km
Veracruz Cathedral - 3 min drive - 2.4 km
Veracruz Aquarium - 3 min drive - 2.1 km
Veracruz Harbour - 3 min drive - 2.7 km
Getting around
Veracruz Central Station - 10 min drive
General Heriberto Jara Intl. Airport (VER) - 23 min drive
Restaurants
Fresco&Rico - 2 min walk
Subway - 2 min walk
Ruta Café - 1 min walk
Tachos Tacos - 5 min walk
McDonald's - 1 min walk
About this property
Hotel Gran Via
Boardwalk/promenade hotel with a full-service spa and free valet parking
Hotel Gran Via offers 90 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 90 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Hotel Gran Via has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
Local area shuttle (surcharge)
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Computer station
A meeting room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
TV channels
Plasma TV
Food and drink
Free bottled water
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Gran Via Veracruz
Hotel Gran Via Veracruz
Hotel Gran Via Hotel
Hotel Gran Via Veracruz
Hotel Gran Via Hotel Veracruz
Hotel Gran Via Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The front desk staff was rude. We were provided one towel per person with no floor mat and wash rags and were denied extra towels. The wifi was so weak there was no internet access. When we asked for someone to come look at our tv, we were told someone would be up shortly, but nobody came. Their website indicated breakfast was included, but we were told you had to book through them directly for the complimentary breakfast, which was never mentioned. The restaurant only micorwaved leftovers, so their food was also disappointing.
The receptionist, Concepcion was super rude when I asked for towels and toilet paper she said that I need to go to the reception to get it because the service lady was gone. I went to get the items and the cleaning lady was giving her the items I have requested. Then she said that I needed to leave my idea to get towels. So, I have to use the blankets to dry myself. Also, the sink was stocked, the shower head was rusty and the water did not come out.
Esta fue mi segunda visita al hotel después de 6-7 años y me quedo con la primera vez que lo visite. Ahora sentí que el servicio solo cumple con lo básico ya que el WiFi es muy inestable y lento, si tuviera necesidad de utilizarlo para realizar mi trabajo, prefiero usar los datos de mi celular. El baño tenía defectuosa la palanca para descargar le agua, nada grave, pero son esos detalles que hacen la diferencia. La limpieza de las habitaciones regular, sobretodo las camas que daban la sensación que las sábanas no habían sido cambiadas en mucho tiempo, además de que las toallas presentaban rastros de suciedad, quizás unas manchas que ya no se lograron eliminar. De igual forma una de las camas estaba hundida en un costado. De ahí en fuera el clima funcionaba muy bien al igual que la televisión y el elevador siempre funcionando, el espacio de estacionamiento es bueno.
The room itself was pretty nice but the ac barely worked. The staff for the restaurant is so disrespectful. She kept smacking her lips and rolling her eyes as we ordered in the evening. The elevator was out of order for most of the stay.
The front desk was unfriendly. The elevator was not working but I was given a room on the 5th floor. She didn't tell me that to pay for food I would have to do it at the front desk so I had to come all the way back down unnecessarily.