2/10 Terrible
Andrew
Travelled with family
18 Sept 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Attending the Goodwood Revival in a classic car, I chose Leon Valley Hotel for it's location (35min from Goodwood), Price, restaurant onsite and parking.
From satellite view, the is a HUGE carpark. Perfect right? WRONG. Turns out the hotel has a deal with a cruise ship provider and cruise passengers can leave their car at the hotel while on a cruise. Consequently, there was no parking. There were hundreds of cars parked, as far as the eye could see.
After being seated in the restaurant for dinner, provided with dinner menus and instructions on how to order, we proceeded to the bar to order food and drinks. The maitre d asked if we would mind waiting 30min before ordering in order for kitchen staff to take orders from "pre-paid" customers. Turns out these customers were part of the cruise ship passengers (all inclusive deal). We were happy to wait, but after 30min when we tried to order dinner, we were told that the restaurant would not be taking any food orders due to the kitchen being too busy with "pre-paid" customer's orders. There are no nearby food alternatives due to the location of the restaurant. We didn't want to drive our classic car to find another restaurant in case we lost our precious parking spot. I made it quite clear that the situation was unacceptable and after some discussion, the Maitre d agreed to take our food order.
The restaurant is open for dinner from 5pm to 9pm. At 8:40pm the following evening, the kitchen was closed.
Andrew
Stayed 3 nights in Sep 2024