West Mackay accommodation with spa

The rooms were fresh and clean, with a modern appearance. I really appreciated the extra bathroom counter space. Bev in the office (sorry if I got it wrong) was exceptional in her welcoming and customer service. We loved this hotel and will stay here again. Personal experience downfalls: - internet was glitchy so I ended up hot spotting with my own data so my son could watch a movie. - Difficulty manoeuvring out of my parking space as a large work van parked opposite my room car park. - Ordered a take away pasta dish from onsite Italian restaurant $29, serving size less than a handful. Followed up with request to top up or refund. Refund provided.

Staff are very friendly, room is spacious and comfortable, food and restaurant staff is amazing. Great value for money.

Presentation of the the room was excellent, clean and tidy. Very pleasant stay.

Clean unit, excellent cleaning staff are very attentive to detail. The breakfast they leave in the unit each day is good. Chairs need replacement. The shared balcony is not private enough to use. But it's generally quiet, clean, well appointed, and next to the Shamrock which has excellent pub grub. Not close to downtown or Caneland mall, but the nearby Botanical Gardens are nice to walk around. I've stayed multiple times and will be back.

Had an issue with a work CC and they itemised it to make it easier on our finance staff went above and beyond to accomodate nice work guys x

Friendly staff, clean and tidy room close with everything we need. Perfect place to stay.